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MyPlate: Calorie Counter

118 reviews read · 6 themes

praise 7% · mixed 5% · complain 88%

1.4
of 5, across 118 read

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Mixed

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  1. ★★★★old features gone, interface confusing

    Horrible. This app sucks. How do you even add food to this app? It expects you to do the calculations. Don’t bother with it. It’s a useless scam

  2. ★★★★cant log anything without a subscription

    Constructive feedback I suppose. Used to use this app a few years ago. It was great. Now looking at the recent reviews it seems a lot of people are disappointed with it’s current state. Not trying to teach the developers their job but maybe include the ai food detection in the pro version and make the free version what it used to be? So people can pay for the convenience? Anyways I would love to see this app come back because it was a wonderful tool. Cheers!

  3. ★★★★cant log anything without a subscription

    Money hungry. This app used to be free and simple! Now it sucks since you have to pay! Just look up what you’re eating on google at track it on your notes at this point!

  4. ★★★★cant log anything without a subscription

    Can’t do anything unless you pay. It makes you go through the entire set up process just to find out you can’t even add any info except water intake without paying. This app used to have some great free features with some extra features understandably on a paid tier. Now it’s useless unless you subscribe.

  5. ★★★★paid but access never unlocked

    Subscribed, Doesn’t Work, No response from Support. Paid the yearly subscription but the app keeps asking for payment. I even setup payment for next year. App won’t let me log the macros. Sent message via the support feature, no response. Seems like there is no recourse to get a refund.

  6. ★★★★cant log anything without a subscription

    Is it working. It apparently wants me to pay before I’m allowed to learn how to use it🤷🏻‍♂️

  7. ★★★★other

    Not MyPlate.gov. It should be illegal to name your app MyPlate, it is very misleading. I don’t know why the govt wouldn’t trademark this to protect Americans.

  8. ★★★★cant log anything without a subscription

    Basura. Download is free, completed each step and it led me to a paid subscription. Since I did not pay, the app is useless. This used to be such an amazing app. Now, it’s trash.

  9. ★★★★other

    App. How am I supposed to rate the app if I haven’t started using it yet?

  10. ★★★★paid but access never unlocked

    Paid for Pro. So far, I’ve spent $50 and have no access to the app tools. Sent a support request but haven’t heard back

  11. ★★★★paid but access never unlocked

    Very disappointed. Paid for app can’t access paid features

  12. ★★★★paid but access never unlocked

    App doesn’t work. I used to have this app a long time ago and I remembered it being efficient. However, I downloaded it again today and I subscribed to the yearly plan for 49.99. The app is not letting me use the pro feature and there are many aspects of the app that don’t work. I cannot contact customer support through the app, certain tabs don’t work, and I cannot track my meals. I have tried emailing the support line and have not heard back yet. Now I’m down fifty bucks that I want back because the app doesn’t work. I would not recommend and I hope I can save some people the time and money. If someone from the app sees this I would really like my money back as I have only had the app for a day and it hasn’t worked.

  13. ★★★★paid but access never unlocked

    Bruh. Got the subscription didn’t even work after even reset my phone and uninstall and reinstalled the app Was looking for a good app to help but guess not I want a refund

  14. ★★★★cant log anything without a subscription

    Sudden charges. I had this app when it was free just a few months ago. I stopped using it for a little while, when I came back I can’t do anything literally nothing until I agree to pay… Unfortunately that’s not within my budget I guess I’ll just have to find something else since I’m really trying to stay on track with my calories.

  15. ★★★★paid but access never unlocked

    HORRIBLE. Horrible. Your app charged me $49.99 for the year, today. And I STILL cannot advance beyond the subscription page

  16. ★★★★paid but access never unlocked

    App is broken - paid but no access. MyPlate does not allow me to access app after paying for pro. Unable todo anything but stare at the screen to subscribe again.

  17. ★★★★paid but access never unlocked

    Paid but not letting me use app. Hello. I payed for this app for $4.99 and expires May 31st. I went ahead and canceled my subscription so it does not renew May 31st. Now it will not let me access the app without paying again.

  18. ★★★★paid but access never unlocked

    Paid for a plan and it won’t let me use it. I’ve emailed them. I have the receipt but it just keeps telling me to pay for a plan. Feels scammy. Can’t get anyone to help

  19. ★★★★paid but access never unlocked

    Paid the weekly. Downloaded, paid the weekly subscription needed and still the subscription page kept popping up not letting me start using the app.

  20. ★★★★paid but access never unlocked

    No customer service. I made a monthly payment and it is not unlocking and of the counters or controls. Would like my money back

  21. ★★★★paid but access never unlocked

    Horrible. After subscribing to the app I still was not able to access the benefits I paid for

  22. ★★★★paid but access never unlocked

    Purchased subscription can’t log history. I purchased a subscription and it won’t let me log my food history.

  23. ★★★★paid but access never unlocked

    Paid but no access to pro. I decide to go for it and spend the money to try this app for one year. Once I finished the typical Apple double double click for payment, the app presented the option to go ahead and manage my subscription. I taped to cancel after the year. My credit card was charged, my Apple subscriptions says my subscription ends in one year, but the MyPlate app doesn’t allow me to access anything pro unless I pay again. What?! Is this a software glitch? What else could be glitchy? But most importantly, I need a refund or access to the pro features I paid for.

  24. ★★★★paid but access never unlocked

    SCAM. I was duped into purchasing the yearly plan ($49.99), which resulted in nothing changing in the app and me being subsequently requested to then purchase the weekly plan. STAY AWAY FROM THIS APP, it is an obvious scam I was too dumb to notice until it was too late. Currently trying to recoup my money.

  25. ★★★★paid but access never unlocked

    Can't access after purchasing pro. App is horrible. Paid $50 for Pro version and it's still locked. Can't restore...can't contact....still says I have 1 year membership. Can't track food. Tried to cancel same day but would still be stuck for 1 year. Waste of money! Also can't contact. Link didn't work.

  26. ★★★★paid but access never unlocked

    Broken. I spent $50 on an app that doesn’t work. I payed for the subscription but everything is still locked.

  27. ★★★★cant log anything without a subscription

    Should state have to pay to use. Click bait app. Cant use without subscription.

  28. ★★★★paid but access never unlocked

    Terrible. After inputting all of my information, I had to pay for a subscription to move further. Once I did so, nothing on the app worked and it continued to as me to pay for subscription to do anything other than track water. I even reached out to their support and got no response. They basically stole $50 from me, because this app is useless to me.

  29. ★★★★cant log anything without a subscription

    Very Disappointed. Does virtually nothing free. Not at all like the original app was.

  30. ★★★★paid but access never unlocked

    Scam. Doesn’t work and stole my money