NordPass: Password Manager

300 source reviews · 100% labelled · 27.7% with a specific topic

2.8

of 5, across 300 reviews

Corpus profile, not the current store rating

What people write about

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★★★★★negative experience without a specific reason· unspecific
Pointless. Makes me sign into the app every single time I use it. What’s the point in even having this?!
★★★★★negative experience without a specific reason· unspecific
Not user friendly. I have been using this app for quite awhile. It is wonky. I just got a new phone and transferring it over is a nightmare- still haven’t figured it out.
★★★★★negative experience without a specific reason· unspecific
NordVPN. NordVPN is an incredibly dishonest company. They lie to their customers and their software code is mostly unusable. They disable customer accounts and refuse to explain why. It is not surprising that they chose Panama for their company Headquarters. Their ethics are on a par with Noriega. Avoid doing business with this company at all costs.
★★★★★negative experience without a specific reason· unspecific
Useless for iPhone. You can’t autosave. So if you add/change a password, you need to make sure you manually save it. Makes this product useless in my book.
★★★★★negative experience without a specific reason· unspecific
It sucks. Can’t import my passwords from my iPhone into Nord. Appears I have to manually enter all websites data and app data into Nord
★★★★★subscription and paid restrictions
Locked out of my own password locker. I spent 3 days locked out of my password manager. I was wondering why their services were constantly on sale. makes sense now. you get what you pay for. lesson learned.
★★★★★login, signup and account access
Awful. Waste of time and money. Stop AI from writing your code.. I initially changed my passwords because they had been stolen by Mercor. I was locked out when I tried to use the new ones, and the recovery key did not work. I had no choice but to reset my account and lose access to my entire vault. I was furious. I generated new passwords for the reset and received ten temporary codes and a new recovery code. I enabled Google authenticator, thinking that it would help with not needing recovery codes. I was wrong. The new passwords didn't work and Google authenticator codes didn't work nor did the QR codes. The only thing that does work is the ten codes from the reset. I burned through five of them, because even after ticking “5trust this device" to “on" or "yes", I still can't log in with the new passwords. I’ve wasted a colossal amount of time and money spent on this. I will decline to renew or purchase additional products unless these issues are fixed, and I can recover my old vault. You really should have real, human talent writing your code and not idiot AI bots.
★★★★★negative experience without a specific reason· unspecific
Terrible instructions. Unable to fill passwords from iPhone complete waste of time
★★★★★negative experience without a specific reason· unspecific
Too difficult to set up. I’m going to cancel my account. It’s too difficult to set up, I want my money back.
★★★★★negative experience without a specific reason· unspecific
NordPass. Only wants money
★★★★★negative experience without a specific reason· unspecific
Must Add Accts Manually in iOS. Wayyyy too much of a PITA to have to add all of my account passwords manually from the Passwords app on iPad / iPhone. Furthermore, if you have passwords stored in Safari they must be added using a desktop / laptop computer. This would be much better if there were a way to import the passwords directly from the iPad / iPhone from the app.
★★★★★negative experience without a specific reason· unspecific
Junk. Don’t even what
★★★★★negative experience without a specific reason· unspecific
App websites rarely work. I often have trouble logging in and websites stalling, even on different networks. The app has decided not to work on new devices and stalls while trying to login
★★★★★login, signup and account access
Business account cant log in. I hate apple
★★★★★negative experience without a specific reason· unspecific
Glitches all the time. No good for me
★★★★★negative experience without a specific reason· unspecific
Get something else. Hard to use - terrible experience
★★★★★negative experience without a specific reason· unspecific
Terrible. No
★★★★★negative experience without a specific reason· unspecific
Disappointing. Constant security breaches , so disappointed.
★★★★★negative experience without a specific reason· unspecific
Nightmare. Installation has taken days, and still not done. Heat support is horrible. Appears to be AI responses, but in the middle of one session, Chat person said, “My shift is over, so am passing you to somebody else”. Had to start over, so hung up. I’m considering exercising my 30 day money back option.
★★★★★inaccurate results and incorrect data
Terrible. The chrome extension doesn’t work. Imports are inaccurate. Autofill doesn’t work half the time. And now it just erased everything and wants me to start over. Going back to Dashlane.
★★★★★negative experience without a specific reason· unspecific
No HELP. I have a new device and can’t use Nord pass but I can use it on every other device no help from NORD VPN ! If I can’t get help from the IT DEPARTMENT what good is Nord VPN PASS I’ve been a customer for years so as long as you don’t mind troubleshooting your own problem you will like this VPN because they offer no customer service
★★★★★negative experience without a specific reason· unspecific
CNN live. Not live
★★★★★negative experience without a specific reason· unspecific
Problems. Do not recommend because it has caused me a lot of wasted time and energy. It is either not intuitive as they say or there was a problem with the download.
★★★★★negative experience without a specific reason· unspecific
Help. Not getting the help I need
★★★★★negative experience without a specific reason· unspecific
429 error stinks. Never can use on my laptop so frustrating and support never has any answers done moving to another option
★★★★★saving, exporting or sharing the result fails
Waste of time, energy & $ unless…... You want an unpaid job doing all the things tech support asks you to do and even create fake files of your real files and upload them in the original fashion. I shared browser logs, screenshots, even used their csv template which cannot even be uploaded in its native state to NordPass. They will apologize and apologize and really do nothing than spew corporate or bot speak back at you. Seek security elsewhere and do not drag this wooden horse into your gates! What is their response to this review but to ask me to provide them with the information regarding my foolish foray into Nord territory. The continue to ask me to do the work for them while they do little more than apologize.
★★★★★negative experience without a specific reason· unspecific
Clunky. This password manager is touted as one of the best in industry however, it's very difficult to work with. Before you buy this one, look at some of the others.
★★★★★negative experience without a specific reason· unspecific
Nothing but frustration. I’ve used Lastpass for years, never any issues, switched because Kim Komando highly recommended, glad I kept my Lastpass account, because I’m going back.
★★★★★subscription and paid restrictions
No user information. I have paid for a product that came highly recommended but apparently has no information to tell a new user how to use the app; how to set it up; Nothing! Very disappointing and so far is useless to me!
★★★★★subscription and paid restrictions
Absolute Garbage. I gave this service a second chance… still no support whatsoever but now they like to charge for a service that wasn’t working on windows, Linux, or IOS