Keeper Password Manager

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1. ★★★★★negative experience without a specific reason· unspecific

   indispensable, even young minds forget passwords. Love this app. make sure you don't forget to put in all the information and add notes. you can update easily too.

2. ★★★★★subscription and paid restrictions

   Unhappy with app. I’ve used this app for a few years now. Recently had to pay twice when they changed the subscription and now the app never wants to load to pull up my passwords. I would’ve cancelled my subscription and moved all my passwords to apple’s password manager if that had worked properly. I feel I pay too much for a too little+ a janky app

3. ★★★★★negative experience without a specific reason· unspecific

   I’m possible to cancel. The app doesn’t allow the opportunity to cancel, it’s an extra headache for users and would caution against anyone who would like the option to cancel on the app without having to contact their support team.

4. ★★★★★negative experience without a specific reason· unspecific

   Disappointing. Nothing works

5. ★★★★★negative experience without a specific reason· unspecific

   too expensive. Been using them for five years and every year they go up there’s cheaper better options out there and that’s where I’m going expect your price to up Only app I’ve ever had that does that

6. ★★★★★crashes, freezes and errors

   Failed completely. At first, the biometric ability stopped working after an update, but I kept using it. Now, my master password stopped working and I am locked out from all my passwords. DO NOT TRUST KEEPER PASSWORD MANAGER!

7. ★★★★★subscription and paid restrictions

   This app just gets worse with each release. I’m paying almost $50/year now for this app, and the performance just gets worse and worse. Multiple times now, I’ve attempted to access my passwords in airplane mode while on long 10+ hour flights. I’m then prompted to enter my master password, which I don’t have access to since I’m offline. I have offline options enabled, stay logged in, Touch ID, etc. I NEVER had this issue a year or so ago. If it continues to happen, I’m dumping this app.

8. ★★★★★negative experience without a specific reason· unspecific

   Dumbest app ever. Worst app ever that says wifi or data needed even though I have good wifi and data

9. ★★★★★negative experience without a specific reason· unspecific

   KEEPER IS LOUSY AT SYNCING DEVICES. I can’t sync my phones to the online acct. And now when I’m asked to refresh login it’s not accepting the password. I’m so fed up!

10. ★★★★★crashes, freezes and errors

    Not for someone that forgets passwords.. I really wanted to like Keeper Password Manager, but my experience was frustrating enough that I’m uninstalling. I got locked out of my brand new computer because my password was stored in Keeper, and somehow my Apple autofill passwords synced across accounts—including Keeper—which made things even more confusing. I normally rely on Face ID to log in, but once that stopped working, I was completely stuck. I reached out to support hoping for a recovery option, but the only solution offered was to delete my account. That wasn’t realistic for me since I actually needed access to my saved passwords. I was also told I couldn’t reset my account without a recovery phrase that Keeper generated—something I don’t remember ever clearly saving or being guided through in a way that felt secure or user-friendly. For an app that’s meant to protect access to your digital life, there should be a more practical and user-centered recovery process. Getting permanently locked out without a reasonable recovery path defeats the purpose. Unfortunately, because of this experience, I’ll be uninstalling and looking for a password manager with better recovery options and clearer onboarding.

11. ★★★★★negative experience without a specific reason· unspecific

    Renewal and pay. I love this app but it says I need to renew and pay all the time and I am now having over charging issues I’m trying to get through

12. ★★★★★subscription and paid restrictions

    Money Hungry. I’ve had this app forever it seems like, and I used to pay $14.99 annually for many, many years! Last year (2025) they increased the price to $39.99, and now they want to increase it again?! I’m about to cut ties with Password Keeper. The passwords app on iPhone works just as well and gives the option to add notes, codes, passkeys, and share with family. So why am I going to continue to pay for an app that is again increasing their price, when I can use the password app for free across all of my devices; iPhone, iPad, iMac, and MacBook.

13. ★★★★★negative experience without a specific reason· unspecific

    Overcharge and no CS. I’d give them less but it’s not an option.

14. ★★★★★subscription and paid restrictions

    Forces you to upgrade to edit passwords. Recent update is forcing you to upgrade to paid package for any editing of the passwords

15. ★★★★★negative experience without a specific reason· unspecific

    Replacing keeper. Not the only game in town. Trying to add medical insurance info as a picture today. Keeper tried to force an upgrade to some amount of disk space, at a stupid price. Dumb clowns. Used a picture anyways and copied the text from the picture. Thanks for making a difficult day worse with a stupid, needless upsell. You just burned 10 years, probably longer, of customer loyalty. Clowns.

16. ★★★★★subscription and paid restrictions

    Good app, very annoying pop-ups. So annoying that I’m taking the time to write a review. The pop-ups to upgrade my subscription are so annoying that I am actually deleting the app. They’ve driven me nuts for too long.

17. ★★★★★negative experience without a specific reason· unspecific

    Over priced. I like this app and used it a lot. For $10 it was a great value. $20 it was still worth it. $30 was starting to get too high. The current price is absurd and I haven’t renewed since. I’ve found a replacement and will be migrating all my data over there.

18. ★★★★★subscription and paid restrictions

    Even when you cancel they charge you. I was held hostage a year ago by this company. Used them for years for free and then all of a sudden I needed a subscription to access a PW I needed. I reluctantly subscribed bc I needed that PW at that moment. Fast forward a year later after i immediately cancelled my subscription and they changed me for a full year without my knowledge. Impossible to get a hon for a human rk get this charged back. STAY AWAY

19. ★★★★★negative experience without a specific reason· unspecific

    KEEPER PASSWORD. Sucks i have inter net and the stupid app keeps trying to say i don’t. so Stupid

20. ★★★★★subscription and paid restrictions

    Huge rate increase, no notice to customers.. I have been a customer for many years and have always been very happy with how the app functions. However, their price recently increased by a huge amount and there was no notice before the automatic payment was processed. As there is a strict no refund policy, I have no recourse. Very poor business practices.

21. ★★★★★subscription and paid restrictions

    RECOVERY PHRASE FOR NEW PHONE. I got a new phone and obviously have been running into walls left and right as I get back into various accounts The whole point of this app is to make moments like this easier, but instead I’m asked for a “recovery phrase?” What a weird prompt and who in their right mind is going to recall a random phrase from years ago that has no guardrail or hints?!?! This is absolutely ridiculous given how much I pay for this app and how hard it is to use !

22. ★★★★★subscription and paid restrictions

    Shady and frustrating cancellation process. Extremely frustrating experience. I tried multiple times to cancel my family plan online, only to find out there is absolutely no way to do it through your account dashboard. You are forced to jump through hoops and submit a support ticket just to stop the auto-renewal. Deliberately making it this difficult to cancel to trap users into paying for another year is deceptive. Think twice before subscribing!

23. ★★★★★subscription and paid restrictions

    166% price increase?!. I’ve been a user of this app for YEARS (maybe 10+ years) I have been happy to pay the subscription fee as it’s gone up incrementally over the years. I’ve been paying $14.99/year for at least the last 5 years or so. The subscription fee for this year jumps to $39.99!!! That’s a 166% increase! That is outrageous, and really crazy for those of us who have been subscribed users for a long time. I will not be renewing my subscription and will be looking for another app to use instead.

24. ★★★★★negative experience without a specific reason· unspecific

    Greedy. Takes over LOTS of file types like PDFs and PNGs. The result is these types of files are rendered useless, at least on an iphone. Other password managers are not so draconian. This app is antisocial and should disappear.

25. ★★★★★slow performance and long loading times

    Horrible support, glitchy app, built in the 90s. Honestly no idea where all the 5 star reviews are coming from. 1/ Support is nonexistent - takes forever uses extremely weird communication channel via email threads you can’t reply to, issues remain and resolved for weeks and auto-close randomly. completely unacceptable and we are on an enterprise plan 2/ the mobile app is glitchy borderline does not fetch credentials on most of the websites just keeps on hanging 3/ the website was built in the 90s loads forever, not use a friend friendly and not intuitive I would give it zero stars if i could

26. ★★★★★subscription and paid restrictions

    Unreliable. App used to work seamlessly. Now it constantly freezes and refuses to open. I’ve been unable to access my passwords many times in the last few weeks. Really disappointed in the sharp decline in functionality. It’s absurd to charge this price for such an unreliable product.

27. ★★★★★negative experience without a specific reason· unspecific

    Junk. Overpriced for what it can do.

28. ★★★★★negative experience without a specific reason· unspecific

    Price increase of over 100%…..Cancelled. I used Keeper for many years but a price increase from $14.99 to $39.99 is beyond ridiculous. I cancelled

29. ★★★★★negative experience without a specific reason· unspecific

    Not great software.. If you get a new device and forget your master password (which I set up in 2012) they have no way to reset your password and retrieve your data.

30. ★★★★★negative experience without a specific reason· unspecific

    Price Increase is Too Much. It was fine while it lasted, but this price increase is insane. I had this app for years, and this is what I get? I’m out.