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Kindara: Fertility Tracker

498 source reviews · 100% labelled · 40.8% with a specific topic

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4.6
of 5, across 498 reviews

Corpus profile, not the current store rating

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  1. ★★★★crashes, freezes and errors

    Stopped working. App just recently stopped tracking my ovulation cycle. I don’t understand.

  2. ★★★★data, history or progress disappears

    Deleted All My Data. One day it randomly asked for a password and as a result I lost 10 years of data. I reached out to customer support but over a month later have not had anyone reply to my message. I know it’s a free app but it would have been great to be given some advance notice so I could have salvaged my data.

  3. ★★★★negative experience without a specific reason· unspecific

    So sad it’s over. Used for 12 years. They sold the app and it no longer works.

  4. ★★★★negative experience without a specific reason· unspecific

    Update has my info all wonky. I updated to the new version and now my cycles are out of wack. It is saying the first day of my current cycle was two days ago but it was 2 1/2 weeks ago. I’ve loved Kindara for a long time but if it isn’t accurate anymore, I’ll have to switch to a different app.

  5. ★★★★subscription and paid restrictions

    Will not my cancel membership.. I have left voicemails and emails repeatedly for literally years asking these people to cancel my membership. I deleted the app. I deleted my whole kindara account and I am still being charged. I have not received a single response. I am so disappointed. I have been emailing since 8/10/2022.

  6. ★★★★negative experience without a specific reason· unspecific

    Lost ten years of tracking??. I have been using this app for over ten years, and a couple days ago I opened it, for a brief moment saw that I was on cycle day 30, and then it went to a login screen that has never appeared and app of my information is GONE! And when I try to get help from the support website, it won’t load at all, just continually refreshes! What the actual F?

  7. ★★★★data, history or progress disappears

    Just lost years worth of data. I’ve been using this app for years to track my periods for health reasons. I opened the app today and all of my data was gone without warning.

  8. ★★★★crashes, freezes and errors

    Do not use this app!. I had been using Kindara since 2013. Now I’m 51 and pre-menopausal, trying to open the app to see when I last had my period only to have the app crash, then work but 10+ years of data are gone! Googling tells me this app hasn’t been supported for years, but no communication or heads up was sent out to users. I can’t access the support website either. I’m an utterly disappointed that developers would be so callous with our data. What a sham!

  9. ★★★★negative experience without a specific reason· unspecific

    App failing. Major malfunctions in this app.

  10. ★★★★data, history or progress disappears

    Lost data. I have been charting for over 10 years and poof all my data disappeared. Very disappointing!

  11. ★★★★subscription and paid restrictions

    DO NOT USE. Customer service has fallen off the face of the earth and I’ve been trying to cancel my subscription for two years with no luck.

  12. ★★★★data, history or progress disappears

    Was forced to sign out and lost all data.. Title says it all.

  13. ★★★★negative experience without a specific reason· unspecific

    Sad. Just lost 10 plus years of tracking. Not happy at all!

  14. ★★★★crashes, freezes and errors

    Stopped working. Like other long term users of this app, it suddenly stopped working for me. It no longer shows any predictive period days. For years it has been hit or miss on whether the other custom data tracking would be available, and now, with this new failure of the predictive function, it is completely useless to me. I have tried rebooting everything I can, but it didn’t help. Very disappointed.

  15. ★★★★negative experience without a specific reason· unspecific

    I’M SO SAD!. I’ve been using this app this 2015. I have so much data, all my pregnancies, customizations…and now it just won’t work. It seems like that have deserted the app 😭😭😭

  16. ★★★★crashes, freezes and errors

    Stopped working. This app completely stopped working around the time I did the new 17.1.1 update. All my custom categories deleted and it no longer tracks what day of my cycle I’m on even with my last menses data in the system. Tried opening the customer service feature and it’s a completely glitchy webpage. I see they haven’t done an update in a couple years so I assume they’ve abandoned this app and you should use a different one

  17. ★★★★negative experience without a specific reason· unspecific

    Don’t download it, it’s down. The community page is down and if you log out you’ll lose all your data! Save your data now. I’ll be moving to Read Your Body. I’ll miss the community page :(

  18. ★★★★negative experience without a specific reason· unspecific

    Can’t create account. I’ve been trying to create an account for a few weeks and continue getting a “bad connection to server, please try later.” I’ve sent in a few emails for help, tried several email addresses, deleted/redownloaded. My trainer would like me to use this but I can’t even create an account. 🤷‍♀️

  19. ★★★★crashes, freezes and errors

    Can’t even log on. Just installed but can’t logon. Went through all the questions and then when I enter email and password I get an error message “there was an error talking to the server” don’t it like 15 times and waited for hours. I think I’m going to delete the app now!

  20. ★★★★negative experience without a specific reason· unspecific

    Bugged. Could even use the app because I kept getting an error notice when logging in

  21. ★★★★subscription and paid restrictions

    No customer support available, reviews say the company folded. I’ve contacted customer support to cancel my premium application but haven’t heard back. The instructions in the app about cancelling the premium application lead you to a page that doesn’t exist. The customer support page (Knowledge Base) doesn’t exist anymore either, so does the Terms of Use page. They’re charging my credit card every month for premium use. Now I’m seeing reviews online that many people have had trouble reaching the company and that the company has folded.

  22. ★★★★negative experience without a specific reason· unspecific

    Eh. Very hard to understand. I prefer My Period Calendar instead

  23. ★★★★negative experience without a specific reason· unspecific

    What happened??. I’ve been using this app for 6 years, & I loved it. It gave me so much peace of mind. Then all the sudden it don’t let me add my data. It’s October 5, and my chart randomly ends on Sept 14th, just shorts out. I have 6 years of amazing data in there, I’d like to keep using the same program but it’s not letting me. I’ll probably have to switch, which so so frustrating. Ive reached out for assistance and have heard NOTHING. I’m so bummed. I put so much time and trust into this thing.

  24. ★★★★subscription and paid restrictions

    Buggy and no customer support. I pay the yearly premium for this app, and I love it for a long time (8.5 years), but it’s become increasingly buggy lately. Sometimes it completely freezes and you can’t scroll through your cycles. Sometimes it randomly cuts off your cycle in the middle of it and starts a whole new one with no way to fix it. I have been fighting with it all day today now - all my custom symptoms are gone and the cycle randomly stopped on day 9 and it won’t let me add new data. I have restarted the app, restarted my phone and uninstalled the app completely. Nothing works. When you click on customer support, nothing happens and the app crashes. I don’t understand how you can charge $50 a year to use this app and then have it be completely unusable with no customer support. I am going to cancel my subscription and find a different app, which is a shame after 122 cycles and 8.5 years. Fix this!!!

  25. ★★★★subscription and paid restrictions

    Glitching - user since 2018. I’ve been a user since 2018. I log every single day. Pay monthly for the subscription. I was charged for the month of august, but the app is glitching saying my premium is expired. So even though I was charged, I can’t use the premium feature. I’ve reaching out to kindara TWICE with no response. I’ve reached out to apple who’s told me it’s a Kindara issue and to contact them. Their support page glitches out and won’t load. This has been an issue for two straight weeks. I’d give the app 5 stars if this was resolved.

  26. ★★★★subscription and paid restrictions

    Why it no longer shows my cycle?. Use to love it and it was consistent with my cycle but now it’s not showing when I ovulate… says subscription’s expired but I ever paid for it in the first place! Not cool. Please restore!

  27. ★★★★crashes, freezes and errors

    Stopped Working. The app constantly shuts down and does not load my data anymore. I used to love this app and it was easy for tracking, but now it simply does not work. I have updated it & tried restoring my purchase several times with no luck.

  28. ★★★★subscription and paid restrictions

    Premium Price is Ridiculous. I've been using this app for a while now. I really liked it when I first started but then a couple of updates caused a bunch of glitches and it a long to to get it back to normal. Then they started charging for premium accounts, but instead of a one time fee it is subscription based and totally not affordable for me. This most recent update locked out the single custom tracking I was allowed on the free version so now I can't use the app the way I was using it before. More and more features are being considered premium which you have to do a costly subscription for. I would be willing to pay a one time fee, but I can't justify spending $50 every year on a single app. I'd even be willing to pay a one time individual fee for each custom tracker. It would be nice if you could just buy the number of custom trackers you want. This app is just becoming less and less useful as all the features move to premium. Part of the benefit of natural family planning is that is supposed to be affordable. If you are trying to avoid pregnancy long term this app could end up costing a lot in the long run. The chart symbology for some features is also somewhat confusing which makes readability difficult. Definitely not worth paying a "Premium" for. Update 4/11/2023: Ended up paying for premium to get access to the symptom tracking but the app would glitch out and get stuck on one page and couldn’t scroll between different days anymore. Totally useless and inconvenient now. Canceled my subscription and deleted the app.

  29. ★★★★negative experience without a specific reason· unspecific

    Doesn’t work. I’ve been using this app for over 6 years and it’s never correct. I thought it used some sort of algorithm from the historical data but it must not because it never predicts correctly and is always off anywhere from 5-12 days!!! I typically have a 30 day cycle and this product that I have a 42 day one sometimes! Don’t use this if your trying to get pregnant.

  30. ★★★★crashes, freezes and errors

    Stopped working. App has stopped working. I can enter data, but no charts, which negates the point of it. There’s no way to contact customer support. I’m sad to have to find a new app after over ten years.