Honeydue: Couples Finance

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1. ★★★★★account bans or deletion without explanation

   Constant Bank Sync Issues. This app would be great if the connection to the bank didn’t fail every few days. You constantly need to check if your accounts are synced. If it breaks, sometime the re-sync option works. Other times you need to reconnect from scratch, which is also hit or miss. None of these options are explained anywhere so figuring out where to look and which wires to jiggle is a pain. In-app customer support is an email link that is a black hole with no response. Happy to talk to a dev or customer service rep if the app team has any questions.

2. ★★★★★negative experience without a specific reason· unspecific

   Always loses sync. Awful finance app. Only maintain sync with accounts for a week or two and then refuses to update. Truly useless, do not download.

3. ★★★★★negative experience without a specific reason· unspecific

   No support. I really liked this app and used it all the time but it suddenly stopped being able to refresh my account a month ago. I tried emailing support twice and got no reply. I’ll update my review if they ever end up fixing it! (Update: still no reply. Do not trust this app with your bank details because clearly they do not care. Deleting this app now .)

4. ★★★★★negative experience without a specific reason· unspecific

   Used to be okay. No one appears to be maintaining this app anymore. Articles in the feed are years old and most recent update was 6 months ago. It’s too bad because I liked the concept. I’m too lazy to build this myself but it could be done by someone who wants to. It appears this developer feels the same way as me.

5. ★★★★★negative experience without a specific reason· unspecific

   Customer Service is Poor. I have been trying to deactivate my account for the past month now! I have decided to not use the app because it does not fit my needs, but there is no way to do that in the app and I have not been able to do so through email. I don’t know if I need to call or if there is a number to call but I’m not happy knowing my sensitive info is just sitting there and I don’t even use the app. I would like for this issue to be resolved please.

6. ★★★★★negative experience without a specific reason· unspecific

   Stopped updating, no response. The app worked really well the first 3 months or so, now it’s stopped updating accounts with no info or explanation. Multiple notes sent to support with no answer. Great job 😐

7. ★★★★★crashes, freezes and errors

   Horrible for consistency. At first saw this app as a great solution as a couple looking to split expenses across multiple types of accounts. However it’s consistently broken where it cannot connect to bank, asks you to send them an email and nothing is ever fixed or confirmed. Then you read your account and same thing, it isn’t a reliable app, but has potential

8. ★★★★★negative experience without a specific reason· unspecific

   Abandoned. Good luck if anything goes wrong. No one answers their support emails. It’s just a black hole.

9. ★★★★★support does not respond or resolve the issue

   Transaction data issues and no response from support. I’ve experienced consistent issues with the data not updating for a few days and some transactions missing. Also I’ve reached out several times over the past 2 weeks and have never got a response. Issues ongoing with an account haven’t refreshed in 2 months despite multiple emails.

10. ★★★★★a couple's shared budget is the strongest acquisition hook and simultaneously the most…

    Does the job but could be a lot better.. (Updated 10.24.25) Still clunky as heck. No improvements based on reviews and feedback here. Dropped to one star. My wife and I share this app because we also share a checking account. I used a different app for many years but it didn't allow for two users to share information with one another as it was tied to one particular Apple ID. Enter Honeydue and the ability to have two different users share the data in real time. That part is five stars, easily. But the app lacks many basic functions of a checkbook app. (1) You cannot reconcile transactions. I have to add an emoji to each and every transaction entry to show that it has cleared in the bank. On top of that, I need to scroll through ALL transactions to find the uncleared ones. A simple reconciliation feature would eliminate this frustration and display those in waiting. (2) Transferring funds from one account to a second account involves manually entering the transaction in the primary account and then manually entering the transfer into the second account. Very clunky. (3) No scheduled transactions. Something as simple as a pay day needs to be manually entered every two weeks instead of being scheduled like so many other checkbook apps can do. (4) Transactions are scattered across the ledger. I will enter two transactions one after another for the same date and one will show toward the top of the ledger and the second will be halfway down the list for some reason. In all, it's an okay app but could be a lot better for these reasons. I hope to see an update soon.

11. ★★★★★negative experience without a specific reason· unspecific

    No answer. I cannot get any answer to my repeated emails

12. ★★★★★privacy versus sync is a fork between two opposite audiences, not one slider

    No Customer Support. I have emailed the “support” email listed in the app over the past 3 months and not once have I gotten a response. My boyfriend and I were uniting our finances through a couples app such as this one for financial transparency and accountability. My banks wont connect fully to the app even though it says successful connection. I have reached out multiple times to try and get a solution since a “contact support” sign appears every time I connect my bank. My boyfriend has had no problems connecting his account but they are with another bank. Beware if you use this app there is no customer support whatsoever I tried even looking for a phone number and couldn’t find one.

13. ★★★★★a needed feature is missing

    Wish it were better. Updates when it wants to and not daily, can’t make it refresh and update new data, data goes missing randomly where it all Of a sudden will appear differently than it had a few minutes before and there is no way to push a refresh. Can’t make certain entries be hidden from budget as in other apps and wish you could apply entries in a month to another month.

14. ★★★★★account bans or deletion without explanation

    Banks do not sync properly. After working for a month the accounts stopped syncing. After multiple attempts to reach the company to resolve with no response we decided to cancel our account. Do not waste your time.

15. ★★★★★data, history or progress disappears

    Lost total data after invitation Accept. My husband invited me through the email link and he added all the expenses before I accept the invitation. Once I accept the invitation on my dashboard everything was zero zero. While on my husband’s mobile it was showing the figures. Once I reacted with emoji on some expense everything wen zero zero also on my Husbands mobile. Very frustrating

16. ★★★★★negative experience without a specific reason· unspecific

    Wouldn’t stay synced with bank. Put a lot of work into setting my budget and categorizing my monthly purchases, just for the app to desync from my bank two days later. This is the 2nd time it happened. The only solution I found was to delete and re-add my bank, which forced me to start all over again. I’m switching to a different budgeting app.

17. ★★★★★data, history or progress disappears

    Do not download. When you email support, they do not respond and you cannot delete your account or disconnect certain information. Be sure you want them to have indefinite access to your financial information before connecting accounts to this app.

18. ★★★★★negative experience without a specific reason· unspecific

    Garbage. The transaction syncing is completely unreliable. Time and time again I find transactions in my banking app that’s not syncing to HoneyDue. Weeks later too of all types and amount. Even after forcing a sync, it would still skip them.

19. ★★★★★negative experience without a specific reason· unspecific

    Transactions not loading. The app doesn’t work well. My transactions aren’t loading into the account. Also why is there no way to SET a budget or financial goals?

20. ★★★★★crashes, freezes and errors

    Poor Customer Service. I downloaded the app and it was incredibly buggy. I reached out to customer service November 2024 and never received a response. I’ve now unlinked my accounts, changed my account passwords and deleted my HoneyDue account. Any company that cannot respond to their users in a reasonable amount of time is not one I trust with my information. Do not recommend at all.

21. ★★★★★account bans or deletion without explanation

    No Support. I messaged them two weeks ago requesting help connecting one of our bank accounts and then sent a follow up email a few days ago. I haven’t heard anything back 🦗

22. ★★★★★negative experience without a specific reason· unspecific

    Transactions don’t show up. It’s impossible to budget with because random transactions never sync. You have no idea how much you’ve spent if some things are randomly missing

23. ★★★★★negative experience without a specific reason· unspecific

    False advertising. They say it supports Apple Card. But it doesn’t. It attempts to use Plaid to integrate w/ Apple Card but it’s well known that that doesn’t work and that iOS developers should be using Apple’s native FinanceKit API.

24. ★★★★★negative experience without a specific reason· unspecific

    Worked for three weeks…. This app worked for three weeks, until I logged on today to find any transaction older than four days is now gone. I’m hoping it will come back, but I’m worried I’ll have to recategorize everything… again…

25. ★★★★★negative experience without a specific reason· unspecific

    Infuriating. Can’t even get my bank to connect. System failure over and over again. What’s the point of this app if you can’t even connect your accounts?

26. ★★★★★a needed feature is missing

    Wish it worked 💔. This app worked for a few weeks and slowly failed. Accounts won’t sync. Customer service doesn’t answer. Wish it worked because I love the concept and the way it’s set up.

27. ★★★★★negative experience without a specific reason· unspecific

    Doesn't update. Terrible app that does not automatically update some accounts

28. ★★★★★crashes, freezes and errors

    Worked great until it stopped working. I really liked this app at first but it became disconnected from my bank so that none of my spending was showing up in the app anymore. I tried reauthorizing my account but it didn't work. When I emailed Honeydue to ask for help I didn’t get any response.

29. ★★★★★excessive or broken notifications

    Not accurate. There are a lot of missing transactions even when the accounts are synced. Also, when you try sorting and changing the time period, some budget categories entirely disappear, even when we know there were transactions in those categories. It’s super wack, and makes this unreliable. If you comment on a transaction, your partner doesn’t get a notification and it doesn’t show up in the chat. Literally it’s so annoying. Glad it’s free or I would demand my money back lol

30. ★★★★★the calendar month is the only period model, but people live on pay cycles

    Works some but customer service…. Will not connect to key bank and have been trying to contact customer service for support for 30 days no response yet. Wanna know if this is going to work for us or not!! Why won’t customer support reply????