Emma - Budget Planner Tracker

What people write about

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1. ★★★★★subscription and paid restrictions

   Revolut?. Cancelled my subscription because you don’t allow Revolut accounts to be added.

2. ★★★★★subscription and paid restrictions

   Missing Transactions. I really wanted to love this app. I invested in this when I was already paying for another app as I thought the design was great. However, transactions are repeatedly missing. The number one job of a budgeting app is to be reliable and track transactions, which is clearly not the case here. Unfortunately I paid for the yearly plan through Apple and I am having trouble getting a refund so be warned

3. ★★★★★subscription and paid restrictions

   I never write reviews. But I had to because this app absolutely blows. And when you don't want to use it, it takes forever to actually get rid of because they're clearly desperate to keep people. Be sure to cancel your subscription before you get rid of it also because if you don't and you delete your account, they'll still charge you.

4. ★★★★★account bans or deletion without explanation

   “Must be resident of USA”. Ok I understand this but I literally have an American bank account. Just because you see my IP address as Thailand doesn’t mean I’m not American and have American account. Thailand won’t even let me open a bank account because I’m a foreigner and now I’m trying to track my wealth and you won’t even let me connect my AMERICAN BANK ACCOUNT BECAUSE I HAPPEN TO NOT BE IN AMERICA RIGHT NOW??! Please update this issue and learn how to be inclusive…

5. ★★★★★subscription and paid restrictions

   Terrible. I spent an hour with them on customer service trying to figure out why transactions wouldn’t show up when they previously had. They kept asking me what I might be doing wrong. Like was i filtering transactions incorrectly . Ultimately, they figured out. It was an update that they had made to the app which excluded business transactions from showing up in my history without telling me and the solution wants to pay them more money to get a more premium service. Not a great look, but what’s worse, is not communicating it, and continuing to gaslight me after I kept insisting that something had changed on their end

6. ★★★★★data, history or progress disappears

   THEY SELL YOUR INFO. They clearly sell our info!!! I did NOT put my phone number anywhere for the past weeks. And oh how surprising that now I get 10+ phone calls from scam EVERY SINGLE DAY ! They also ask you 8 TIMES if you really want to delete your account and offer you a bunch of unnecessary things. You should not even exist!!

7. ★★★★★subscription and paid restrictions

   Weak. My initial experience started fine and was quickly damaged by the app requiring a subscription just to set up my budget. Support claims it’s not required, but I could not proceed without it. I will acknowledge that they provide a 7-day free trial, but I was not interested. I’m exhausted being preyed on by companies and these money games. A budgeting trying to screw with my budget with a pricey subscription is not what I expected. This was downloaded to handle financial business but the app is setting roadblocks to that goal.

8. ★★★★★negative experience without a specific reason· unspecific

   Dishonest app. I was once an avid promoter of Emma, but I’ve become disappointed with their misleading offers. I am on the Emma Plus plan, which claims to update from my bank inputs 4 times a day. In actuality, it updates once in the middle of the day. If this isn’t changed I will be switching to Quicken 🙂

9. ★★★★★transfers between your own accounts and money put into savings count as spending

   Joke of an app. I pay yearly for the plus plan, they took away features I was using and raised them to higher plans. It wasn’t communicated to me, and they refuse to give me a refund. The twitter shows the feature “net worth” should be a part of my plus plan; the ceo assures me it is not, because for some reason the ceo is doing customer service. What a joke; who would pay a premium to be treated this way?

10. ★★★★★subscription and paid restrictions

    Use to be great. Now everything is behind a paywall. There isn't a reason to use the app unless you're paying for it.

11. ★★★★★negative experience without a specific reason· unspecific

    Account linking. Tried to login to my account (chase), but nothing happened...

12. ★★★★★negative experience without a specific reason· unspecific

    Arrogance. lol you can’t remove their categories…..

13. ★★★★★the calendar month is the only period model, but people live on pay cycles

    Really Not Impressed. I was really unimpressed with the Emma app. Unless you pay $80+ a year, you basically have a knock-off app of whatever banking app you use. My banking app has more features than the free Emma plan. To deactivate my account, I had to go through more than 5 pages where I had to confirm, each time, that I in fact, did not want to pay $126 a year to use my own money and get features that are less than useful to me. On top of that, you have to wait 30 days for them to actually delete your account. Here’s to hoping they follow through on that, and don’t do what other reviews say they do, which is take the money anyways.

14. ★★★★★negative experience without a specific reason· unspecific

    No. Too complicated

15. ★★★★★negative experience without a specific reason· unspecific

    Why no widget?. The title speaks for itself. It’s ridiculous they don’t have a widget!!!

16. ★★★★★account bans or deletion without explanation

    Can’t Use. Would love to use but to make an account you have to link your bank account and my small town bank isn’t an available option from the drop down list of banks.

17. ★★★★★subscription and paid restrictions

    Theif’s. Don’t use this app they the will steal money out your account. When signing up for a month of service they will hit you for a annual charge without any authorization!!

18. ★★★★★negative experience without a specific reason· unspecific

    A bit of a scam. Just downloaded it and started to add my accounts. It turns out that none of my investment accounts have apis to Emma, even though the App has links to them. When you click the link you get a message saying the company doesn’t link to Emma but that I should tweet to them to complain…that’s just deceitful.

19. ★★★★★account bans or deletion without explanation

    Slow. I would like to actually have the app connected to my bank so they can actually update my account when I need it, not 24-48 hours later. There’s plenty apps that are able to give you a quicker update and not wait 2-3 days

20. ★★★★★negative experience without a specific reason· unspecific

    Wont connect to chase. I see past reviews of not being able to connect to Chase, weeks ago and there is still no resolution. If this is not fixed soon I will have to terminate my account since I will not be able to fulfill the purpose of this app, which is to consolidate all of my finances into one space. Additionally, there is no support available until end of weeks.

21. ★★★★★negative experience without a specific reason· unspecific

    Suddenly doesn’t connect to chase. Its been a couple of weeks of not being able to see my capital group and chase account, support give zero updates.

22. ★★★★★account bans or deletion without explanation

    Doesn’t Connect to Chase and Poor Customer Service. I tried to connect my Emma account to Chase Bank, the world’s largest bank, and it would not work. I requested support and they said they would check into it. I spent over a week waiting and had to reach out to them first for an update, which they did not have. They did not even send a check in email to let me know they were still working on it. In addition, they have no online website and you can only do everything in the app. Would not recommend. Terminated my relationship with them.

23. ★★★★★crashes, freezes and errors

    Not working out side US. As much as it is appealing and have amazing features! It cant be used out side us at all! It should have the option for manual data entry or any thing so users outside US can use it :(

24. ★★★★★subscription and paid restrictions

    Please restore my Emma pro. I lost my Emma pro subscription recently, please restore it, otherwise I have no choice but to keep this one star review

25. ★★★★★subscription and paid restrictions

    Forced Subscription. You get the app, and while signing up, they ask for your banking info. You share your info and then once they’re tapped in to your bank, suddenly they force you to pick an app subscription option. Are you guys serious?? I lost all interest at that point bc the subscription should be in the first part of sign-up. After picking the 7-day trial after which $5.99 a month is pulled from my bank account option just to get past that screen in order to to delete my bank info, I then went to my settings and asked for my account to be deleted, then went into my Apple account and ended my subscription, then went into my iPhone storage and deleted the app. BUT the subscription is still showing up in the “active subscriptions” sections of my Apple account. If this app STILL charges me in 7 days, I stg... y’all are untrustworthy as h3ll smh

26. ★★★★★negative experience without a specific reason· unspecific

    Constant error messages. Thought this would be a great app but it gives me constant error messages and I have to do the same demand multiple times for it to take. Completely annoying!!!

27. ★★★★★negative experience without a specific reason· unspecific

    Keeps flashing “internal server error”. After I updated the app, it started flashing “internal server error” constantly as I am using the app.

28. ★★★★★negative experience without a specific reason· unspecific

    I didn’t receive my One-time passcode. I thought it was a really cool app because I saw many people using it but it won’t send me my one-time passcode and I’ve tried reinstalling and it still wouldn’t send it

29. ★★★★★negative experience without a specific reason· unspecific

    Good at what it does. It does what it’s suppose to do well, but today they bugged me. I use this app to track finances, not for nonsense. They asked me if I know Pokemon, but called them Pokemons, so I was interested in what type of questions they were asking about “pokemons” lol. The quiz asked me some of the most basic questions of the franchise, but after you answer you have to wait. In my disbelief, I went to text my friend about how ridiculous it was, but it turned out the quiz continued without me and by the time I came back I had missed a question, so I exited and failed. Obviously none of this matters, but it was annoying and extremely unnecessary to be apart of the Emma app. I hope there are no more “quizzes”. It doesn’t really make sense for someone to win money anyways. Especially from a helpful app. It kind of makes it seem like they feel that they to entice us to keep us using this app.

30. ★★★★★data, history or progress disappears

    Trash. Worse app ever that I have seen that’s been rated top 10 . Literally doesn’t work and it shouldn’t even be in the App Store . Waste of time and I literally deleted stuff off my phone to make room for this app and it didn’t even work . Waste of time