Dollarwise: Budget & Tracking

What people write about

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1. ★★★★★trial charges and refunds

   Customer Service is Terrible. I sent an email because I didn't get a free trial and was charged right away. I have sent two emails and have not received my cookbook.

2. ★★★★★negative experience without a specific reason· unspecific

   Retried. Tried it when it first launched (simpler budget) and it was ehh monarch was better. Now gave it another try recently and it was better than the original app they made but honestly not better than monarch, rocket money, and kind of reminded me of a modified YNAB. Monarch for me is still better. Don’t think it’s awful but definitely not the best budgeting app out there , I think they have a lot of work to get it up there.

3. ★★★★★account bans or deletion without explanation

   Problems. Connected my bank account fine to my profile but wouldn’t connect it for the transactions, tried multiple times but it wouldn’t connect for my spending limits. Same thing happened with rocket money. No need to pay 10 a month for an app that doesn’t work.

4. ★★★★★negative experience without a specific reason· unspecific

   Terrible. It won’t let me log into any of my accounts

5. ★★★★★subscription and paid restrictions

   Broken App. Wanted to test the budgeting app to see if it works better than what I’m doing. This one is PAID as a subscription to use. When I first accessed it, every tab for tracking transactions, budget categories, etc were limited with a prompt requiring me to connect my bank account. But every time I clicked it to link & continue, nothing would happen. I could not proceed or actually use the app. TERRIBLE functionality for a new user. Was never able to even see if the budgeting layout was helpful.

6. ★★★★★negative experience without a specific reason· unspecific

   Terrible Support. App is glitchy and it is impossible to get help from customer support. I’ve had a billing issue and the only way to handle it is via email. I’ve emailed a lot in 3 days and have not had any help.

7. ★★★★★account bans or deletion without explanation

   Can’t use it. It won’t link any of my bank accounts. The customer support says it will be 1-3 business days for a response which is how long the free trial is. How am I supposed to see if I want to buy the app if I can’t use it during the free trial?

8. ★★★★★subscription and paid restrictions

   Underhanded & sketchy. Tried the app for free for two days, then tried to cancel the upcoming subscription fee as I decided it wasn’t for me. You cannot cancel the subscription within the app and the email they supposedly sent to me NEVER got to me despite multiple attempts. “Support” is an email address as opposed to a chat/messenger type support, which is lame. Whole thing is sketchy. As a budgeting app with the aim of helping people feel more in control of their money, sure is pretty slimy to 1) have an expensive subscription-based app and 2) make it impossible to cancel said subscription. Don’t mess with people’s money!

9. ★★★★★subscription and paid restrictions

   Worst app ever. Tried to cancel my subscription and you have to do it through the website. However I can’t login the website for some reason. Just messy and awful. For a budgeting app they fs know how to take your money. I’d give it a lower star than 1 if I could.

10. ★★★★★subscription and paid restrictions

    Greedy. Charge money to use your app… why

11. ★★★★★negative experience without a specific reason· unspecific

    Returning user. Can’t even reset my password “network issues” even though I’m connected to my WiFi - this app sucks, issues right off the bat.

12. ★★★★★negative experience without a specific reason· unspecific

    Triplicate charges and no customer service response. I reached out to customer support 2-3 weeks ago and haven’t received a follow-up or resolution. Venmo charges appear 3x….that’s how I pay my rent… only option through my landlord so my budget numbers are always off.

13. ★★★★★a needed feature is missing

    Garbage. This is an absolutely garbage app. Caleb only wanted to make it to make money off of people who already have hardly any money. If you need a budgeting app it’s obvious to anyone with at least one brain cell that you don’t have the money to buy a stupid budgeting app. I barely have enough money for food let alone this dumb app. I thought this app would actually be able to help me so I don’t have to live paycheck-to-paycheck but clearly Caleb is just a money hungry POS. I will never support him again and no one else should be either.

14. ★★★★★subscription and paid restrictions

    Didn't even get to the actual app. I don't understand the logic of having to pay for a budgeting app. I understand if you are doing good financially and just want to have even better finances. But for people who don't have that much wiggle room in their budget it probably wouldn't work. I also didn't like the fact that I couldn't even make it into the app before it asked for me to pay for the subscription. Also everything goes through a 3rd party app or website even the subscription.

15. ★★★★★subscription and paid restrictions

    Fully paid. You cannot access any feature of this app without paying for their membership

16. ★★★★★negative experience without a specific reason· unspecific

    Can’t make an account. It keeps saying failed to send verification code after I put in my password. I just downloaded the app I can’t even make an account.

17. ★★★★★negative experience without a specific reason· unspecific

    Can’t even make an account. Tried to make an account and it just said failed to send info… had hi hopes

18. ★★★★★negative experience without a specific reason· unspecific

    Setting up account. Wth? I bought the app. I can’t get past the email page. I want my money back or help to get this started.

19. ★★★★★crashes, freezes and errors

    App not working. It’s not even letting me create an account.

20. ★★★★★subscription and paid restrictions

    DO NOT GET.. It didn’t even ask me for a membership and now im being charged $88 for what. This app never even let me add my banking information so how that even happened? No clue. Disputing now because that’s outrageous

21. ★★★★★negative experience without a specific reason· unspecific

    Link Accounts. I can’t link half of my accounts. Some examples are Sallie Mae, Mohela, and Bilt Mastercard.

22. ★★★★★subscription and paid restrictions

    Review. Love him and his show, wished this app would’ve worked. Biggest one is app doesn’t link to bank and can’t use app without a subscription.

23. ★★★★★subscription and paid restrictions

    Ok. The app itself works fine. My low rating is primarily due to an issue I experienced after about two months of use. The app locked me out of my account, and I was never able to regain access. Although I paid for a full-year subscription, I was unable to continue using the service because of this problem. I contacted customer support and sent multiple emails seeking assistance, but unfortunately, the issue was never resolved. As a result, I paid for a subscription that I could not use for the majority of the year.

24. ★★★★★subscription and paid restrictions

    DO NOT EVEN INSTALL WITHOUT THIS INFO! Took all my logins, then ask for payment?. I heard about this from one of the creators who compared it to Mint, a great, but mysteriously discontinued FREE service. As I began using Dollarwise, I provided logins to connect three or four financial accounts. Then it started notifications at every turn, saying an update was available. When I was ready, I chose update. No update was installed, instead I got a paywall. AFTER taking all that financial info, it then starts insisting on subscription fees. That’s some UPFRONT LEVEL INFORMATION. Disgusted and turned off by the money grab. Kick rocks!

25. ★★★★★trial charges and refunds

    Won’t let me cancel subscription. Signed up for free trial currently trying to cancel subscription before it charges me. I received my email that said I signed up but now it’s not sending me the link to be able to cancel it online like it is making me. Absolutely ridiculous to make it this complicated . Also doesn’t properly track money and spending . Do not recommend at all

26. ★★★★★negative experience without a specific reason· unspecific

    Have so many issues. Such a pain to connect to my bank. It’s not worth it if I’m just doing it every time I log in

27. ★★★★★negative experience without a specific reason· unspecific

    Bugs. Way to many bugs can barely run apps needs work

28. ★★★★★negative experience without a specific reason· unspecific

    Ugh. Won’t connect to my accounts

29. ★★★★★trial charges and refunds

    Not syncing. Signed up for free trial + yearly subscription. Won’t sync to my bank accounts and completely resets everytime I open the app. On the other hand, cannot cancel my free trial or subscription. Reached out to the support through email and never heard back from them. Highly disappointed especially because I enjoy hammers videos so much!

30. ★★★★★subscription and paid restrictions

    Go with another option. I purchased the subscription because it gave good insights, however, the new redesign has made the app a nightmare. The app does not update anymore with my spending, it doesn’t show what you have spent and how much is left like it use to, and i am asked the same questions everytime I open the app. I never had this much issue with rocket money and will probably swap back. It was also way cheaper. I would suggest any other application at this time till there is more work done to update the app.