OBHAI

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1. ★★★★★driver accepts the ride, then maneuvers the passenger into canceling first

   Bug. After requesting a ride, even when a driver accepts the request, the app continues to display “Looking for drivers.” I have to close and reopen the app for the status to update. Additionally, several other features are not working properly on iPhone.

2. ★★★★★negative experience without a specific reason· unspecific

   Worst share app. Everyone cancels

3. ★★★★★slow performance and long loading times

   Faltu App. Faltu App slow worst UI/UX

4. ★★★★★subscription and paid restrictions

   Nonsense Service. I'm absolutely furious about what happened with my recent payment. A very bad incident occurred, and it's completely unacceptable. I paid the driver in cash, including a tip, and in the meantime, this app automatically charged my bKash account without any warning, verification code, or approval from me. This is an absolutely SHOCKING and infuriating failure of your system. What kind of app has such a terrible security flaw? It's a blatant disregard for a customer's financial security. This is a total scam. Your app is a complete piece of garbage for pulling a stunt like this. Fix your app and your terrible payment system.

5. ★★★★★negative experience without a specific reason· unspecific

   Financial Theft Risk. It’s a very risky app. In the name of binding your account with online wallet they can check your balance (they got full access of your online wallet). And after enlistment start getting bkash scammers call. Avoid this app and be safe. *** They must visibly advertise cashless transaction on the app.

6. ★★★★★subscription and paid restrictions

   Worst customer service. Used their service and there was an issue with fare. The driver charged me twice. When reported they non-stop called me atleast 5/6times during work hours and repeatedly asked the same questions without solving the unwanted fare issue. They even asked the driver to call me on my personal number and confront me!!!!! That is the most disgusting level of customer service I have ever encountered. Even after which I cooperated with them and yet without any update they kept only calling me. Let me finish by saying, I am a daily uber user who has received their issues solved within 5 minutes without harassment. Anyway, when I tried to delete my obhai account their system hangs. A clever way to stop customer churn. Not to mention, their charge is always 50-100 taka extra than what any other service charges. 0/10 for my bad experience.

7. ★★★★★subscription and paid restrictions

   Extra charge issue. They lure customer through less estimated fare then charge much more than that, even on empty road. Gonna uninstall.

8. ★★★★★negative experience without a specific reason· unspecific

   Drivers are liars. I had a very frustrating experience with two drivers who canceled after getting close to my location. Both of them told me they were on their way, but then they canceled without any valid reason. It’s extremely unprofessional to keep customers waiting only to back out at the last minute.

9. ★★★★★negative experience without a specific reason· unspecific

   Bad UX. I cancelled my ride 3 times it still searching for new ride again and again

10. ★★★★★search fails to find what is needed

    Couldn’t login. I have tried resetting as well as called contact center couple of times but still unable to find a solution to use the app!

11. ★★★★★negative experience without a specific reason· unspecific

    Cancle drive bu driver. Worst app forever. I tried atleast 10 to 15 times for ride from October to March. Rider accept and called me. Then they said to wait. But I saw that they are in the same place in the map. After waiting me 10/12 minutes they cancled the ride!!! Killing of time!!!

12. ★★★★★negative experience without a specific reason· unspecific

    Rides are unavailable almost all the time. There is a severe shortage of rides in this app. Can't get a ride when i need it the most. Dont recommend.

13. ★★★★★negative experience without a specific reason· unspecific

    Worst App. App isn’t interactive, doesn’t show real-time activities. Please follow other apps and consider them as benchmark for your own improvements.

14. ★★★★★slow performance and long loading times

    App’s performance is worst. While ride starts and destination duration time excessively incorrect! While rider is trying to close the app he failed then have to call helpline and able to cancel the ride! Is this acceptable at midnight like 12 AM?

15. ★★★★★negative experience without a specific reason· unspecific

    Poor service. I have tried so many times but I don’t get any otp message. Due to that I’m unable to use this app

16. ★★★★★negative experience without a specific reason· unspecific

    worst ride sharing service eve. worst service, do not use.

17. ★★★★★negative experience without a specific reason· unspecific

    ভাড়া বেশি আসছে!. ২৬৩ টাকার ভাড়া কেনো ৩১৪ টাকা আসলো?

18. ★★★★★subscription and paid restrictions

    Hing charge. cng te uthe just neme gechi 102 taka charge kotche faltu

19. ★★★★★subscription and paid restrictions

    payment issue in app. selected bkash before payment with adequate money in it. after the ride completion it says cash payment. asked customer care at whatsapp on this, and it seems like their customer care unit is dead.

20. ★★★★★subscription and paid restrictions

    Bad policy. Why you guys don’t have any cash payment option, I tried to use the SSL portal, my money also deducted from my account, but your app keeps asking for the payment. Please improve your app first

21. ★★★★★subscription and paid restrictions

    Payment error. Poor payment system through nagad

22. ★★★★★crashes, freezes and errors

    Not working. Since the day I installed it is not working. After giving password it goes to start page again. Doesn’t load further. Disappointed

23. ★★★★★subscription and paid restrictions

    Over cost. The cost is very expensive.

24. ★★★★★negative experience without a specific reason· unspecific

    Overpriced vehicle. Obhai is always charging way more than the actual fare. I think they should work on the issue. We are using the app to save time not to spend extra.

25. ★★★★★negative experience without a specific reason· unspecific

    চোর এই ওভাই. ওনারা বনশ্রী থেকে শ্যামলি ফেয়ার দেখাইছে ৩২৭ টাকা ডিসকাউন্ট দিয়ে তাদের ফেয়ার ব্রেক ডাউন হচ্ছে বেজ ফেয়ার ৪০ প্রতি কি.মি. ১৪ প্রতি মিনিট ১.৫০ আমার রাস্তা ছিল ৮.৬৯ X ১৪ = ১২০.৮২ টাইম ৫১ মিনিট ৫১X১.৫০= ৭৬.৫ বেজ ফেয়ার ৪০ মোট = ২৩৭.৩২ ডিসকাউন্ট = ৪০ তাতে আসার কথা ২৩৭.৩২-৪০= ১৯৭.৩২ তারা কোন হিসেবে ৩২৭ টাকা নিল এবং রিপোর্ট করার পর তদা কম রেসপন্স করে না

26. ★★★★★negative experience without a specific reason· unspecific

    App crashing. i've been facing this problem recently, i can't open this app. It frequently getting crashed after i open this app

27. ★★★★★negative experience without a specific reason· unspecific

    App malfunction. Requesting ride directs to an infinite location in maps and after that nothing happens. Plz fix this ASAP

28. ★★★★★negative experience without a specific reason· unspecific

    App crashes. Supper laggy app

29. ★★★★★negative experience without a specific reason· unspecific

    Bad review. Very bad service with 1000 of technical glitches. Alpert like hijack

30. ★★★★★negative experience without a specific reason· unspecific

    Baaler bug fix korse!. Can't select destination after latest update! 😡