UZURV Drive

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1. ★★★★★negative experience without a specific reason· unspecific

   Trips distributed. I believe there’s a bipartisan even they say it not first come first serve but it is impossible every time I select a bunch of not being accepted for non of them

2. ★★★★★negative experience without a specific reason· unspecific

   Driver. I was unfairly deactivated and fired because while dropping off a customer soon I clicked to end the trip a pop up showed on my screen telling me I was selected to run a drug screening fallowing a few phone calls , I told them that I was on my way to pick up a customer on uber then when ii finished I will go for screening. 2 hours later I was deactivated and never put me back on

3. ★★★★★negative experience without a specific reason· unspecific

   Not worth it anymore. Was supper busy when i joined a couple of months ago. Now the rides get posted and I for days without being selected for a single one. Plus the program just expanded in my area. Makes no sense

4. ★★★★★negative experience without a specific reason· unspecific

   Trip issues. It’s was great at first now it’s so hard to get one good trip even if you come first. I believe there is favoritism. It’s very frustrating and they need to do something to fix this issue.

5. ★★★★★negative experience without a specific reason· unspecific

   Age Basis on Year of Vehicle. This app will not allow older car models than a 2016 even if vehicle is in perfect working condition and meets other standards. Another obstacle if looking for employment.

6. ★★★★★driver accepts the ride, then maneuvers the passenger into canceling first

   Very bad. This is a very bad app I did accept a good ride but when I did drop off the passenger they didn’t give me full payment of the ride

7. ★★★★★negative experience without a specific reason· unspecific

   Just a joke. After spending 3 weeks for the process and the trainings we learned that they seek for a drug test and 7 years of driving history. Not that I can't provide them, but I dont want to. They could have stated these before starting the application. They even commented on my review saying if I googled.… lol.

8. ★★★★★negative experience without a specific reason· unspecific

   Please update the app. Please Make it so you’re able to scroll the map after you tap on the ride from the rides screen. Please. All the other antiquated features on the app I can deal with. Please update

9. ★★★★★negative experience without a specific reason· unspecific

   The app is getting worst. Yo can not see the trips and unless you cancel a trip the new version of the app allows you to see hidden trips in the system

10. ★★★★★negative experience without a specific reason· unspecific

    To much restriction for driver. I worked with UZURV for three years and during that entire time I received only one complaint. That complaint was because I briefly lowered the driver-side window for about two seconds to let extra heat out from the driver seat, and then immediately closed it again. Based on this single, minor issue, I was permanently suspended without any warning or opportunity to explain. I believe this decision was extremely unfair and overly strict. Ending three years of clean service over something so small and non-hazardous shows a lack of reasonable judgment and support for drivers.

11. ★★★★★negative experience without a specific reason· unspecific

    Do better. I like driving with uzurv but the customer service genuinely isn’t pleasant..you have some that do their job and some who leave you for dead !

12. ★★★★★negative experience without a specific reason· unspecific

    Drive. The customer service is stupid and incompetent

13. ★★★★★negative experience without a specific reason· unspecific

    Driver opportunities. The algorithms in which rides are distributed to drivers is unfair. You spent hours randomly monitoring the board selecting rides to get fares. After selecting multitudes of trips thru out the day the algorithms will give a trip at 9am another at 1pm. Is that fair treatment to drivers considering our time vehicle maintenance and gas etc.. UZURV is great place to earn extra money it would nice to know you would actually have an opportunity to do so.

14. ★★★★★negative experience without a specific reason· unspecific

    Terrible. They cancel rides constantly, you have to drive long distance to pick up the next passenger. You will spend a lot miles and Gas. High devaluation on your car.

15. ★★★★★negative experience without a specific reason· unspecific

    Closed people account for no reasons. It’s crazy how you people operate closed people account without any explanations this isn’t good at all

16. ★★★★★a needed feature is missing

    Needs a rating system. The riders that I pick up are rude, nasty and act entitled and there is nothing as a driver you can do about it. Sure you can call and report them but they remain on the platform. If there was a driver rating system in the app these riders wouldn’t be get picked and that would teach them not to rude and nasty to drivers. This company doesn’t care about their drivers. I advise any driver to look elsewhere.

17. ★★★★★negative experience without a specific reason· unspecific

    lol cpr certified. They want you to be cpr certified and driving disabled people for less then Lyft or uber. What has this world come to. These rides should pay 50$ an hour minimum. Insane.

18. ★★★★★negative experience without a specific reason· unspecific

    Critical Analysis of Customer Service Practices and Proposal for Collective Action. I don’t understand how, with so many negative reviews, the overall rating is 4.7. It’s quite suspicious. These companies are just taking advantage of you—just look at the way they respond to your messages. Their replies are nothing more than standardized responses with no real effort to resolve your issues. The best course of action would be to form a collective and take legal action against them.

19. ★★★★★negative experience without a specific reason· unspecific

    Know this before Applying. They will deactivate your account for no reason or for simple, easily solvable issues. A careless call operator can report whatever they want about you—sometimes just because they don’t like your voice or accent. Once they mess up your account, it affects everything, because they also report to the city (in my case, TriMet). After that, it becomes very hard to apply for any city job. Once they assign you to a ride, it’s very hard to get out of it without facing consequences—especially if something happens to you at the last minute. They have no mercy on their drivers. Can’t find your rider? That’s your problem. They don’t care—you must find the rider, or you’ll be deactivated and reported based on whatever the call center claims.

20. ★★★★★negative experience without a specific reason· unspecific

    Fake app 👎👎👎. 👎👎

21. ★★★★★charged before the ride, no driver

    The worst company to work for. The worst place to work They will give you some ride and then they cancel and give to another driver.. specially in boston . I liked to drive but not anymore. One day I remember , I drove almost 1:30hrs to get to the customer place about 19miles in Massachusetts , only 200 feet was left to click on “arrived”. They cancelled on me….. your time , gas , miles . They don’t pay you only 5$. Don’t work for this unprofessional company

22. ★★★★★data, history or progress disappears

    Does not work.. This app just did not work on my phone. After two days, just deleted it. Too frustrating and did not even work there.

23. ★★★★★negative experience without a specific reason· unspecific

    Opinion how it works. UZURV Highly biased and selection process may be corrupted, I frequently speak out my concerns but they aggressively push me to corner as retaliation and deliberately not align me the ride that earn more money. I was told that the selection processes done by computer but I know that it is programmed by people . That is why I show less interest and drive less time. May needs check up by responsible people if you need success and like by driver.

24. ★★★★★negative experience without a specific reason· unspecific

    View. You are concentrated in one area, better if u may expand to Fort Worth region to help your drivers get more rides especially those who drive for you full time 6 am to 6 pm.

25. ★★★★★negative experience without a specific reason· unspecific

    Not available every where. This app like other new fleet apps which are want to be competitor of big companies but they can’t!!

26. ★★★★★negative experience without a specific reason· unspecific

    False Marketing & Driver Pay. After spending nearly a day and a half completing the required modules to drive, taking time out of my day for a random drug test for my driver qualification file, and attending a 15-minute driver orientation seminar at a nearby hotel, I was disappointed to find out that when the program launched in my area the following week, the driver pay was comparable to standard rates for Uber and Lyft. I drive a luxury vehicle worth $50,000 and honestly expected, based on their trip illustrations, to earn between $6 and $7 per mile. However, I found that the pay was significantly lower—about $10 to $15 less than what was shown in their trip completion illustrations. I would only consider using this app if I had been deactivated from both Uber and Lyft, as you can earn much better with those platforms given the effort required to make money driving with this

27. ★★★★★subscription and paid restrictions

    This is the worst company. Bad Support pay less than any company doesn’t care about the driver the wasting your time with no paying I’m not recommended. Thank you.

28. ★★★★★negative experience without a specific reason· unspecific

    Weak customer service support. I singed up a long time ago my vehicle didn’t pass the inspection and inspector said fix your car and email us I will do it again for you, I said ok and now I got brand new vehicle.I emailed many times I went to the app to see after there is different way to contact to customer service and let them know I have my vehicle let inspect it and let me get on the road but unfortunately there is no way to contact to customer service. They don’t even have a phone number to talk to them and I really don’t what should I do it’s been few months still waiting. That’s way I give them one star

29. ★★★★★negative experience without a specific reason· unspecific

    They closed my account for stupid thing. I failed to reach on time for immediate drug test by 5 minutes late and my account is closed forever . Very unfair company and service . Shame !!

30. ★★★★★negative experience without a specific reason· unspecific

    Useless/ Selfish Management. The management is super useless, you never get the support you need/ deserve. They ask you to send them emails, but the never reply. After many attempts they reply with stupid answers. They never care about their drivers. That’s why they keep losing driver‌s.