iRun. Couch to Runner : Run 5k

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1. ★★★★★negative experience without a specific reason· unspecific

   9 levels. Nine…that’s all you get for $24

2. ★★★★★trial charges and refunds

   Horrible customer service. Don’t use unless you plan to use it. I got the 30 day trial period a week went by and I didn’t get a chance to try the app and got charged before the 30 day trial was up. Reached out to their customer service only to be told they don’t handle billing concerns to reach out to apple. Tried to get my refund through apple app and they did not have that option. Could not find the number or email. Nothing and no one to talk to regarding my concerns! Never using apps like this again. I will got to the gym and be done. $30 is ridiculous anyways for something I can do myself, was looking for motivation. You gave me motivation alright. The hassle of trying to reach someone was enough

3. ★★★★★negative experience without a specific reason· unspecific

   NOT FREE. This app is free to download load but not free to use

4. ★★★★★negative experience without a specific reason· unspecific

   You have to run on there schedule. So what ever time you start running on the first day you have to run at that time every day. I have a very diverse schedule just cause I have time at 4pm today dosn’t mean I will have time tomorrow . I might need to run at noon ..

5. ★★★★★negative experience without a specific reason· unspecific

   Not free. They make you pay after the first week.

6. ★★★★★negative experience without a specific reason· unspecific

   App pauses as I’m running. The app keeps pausing my run and I have to try and unpause it while running . I’ll be deleting the app.

7. ★★★★★trial charges and refunds

   Charged $30 for a 7 day free trial.. As soon as I accepted the free trial I was charged $30, I have not used the app at all yet, and it’s already been a bad experience.

8. ★★★★★subscription and paid restrictions

   Paywall. No way U make me pay after finishing level 1 dude

9. ★★★★★subscription and paid restrictions

   Good app. This is a great app and gets up started where your are. I do wish there were a pregnancy mode. UPDATE: After the days I am unable to continue because I have to purchase a subscription. Very unhappy!

10. ★★★★★negative experience without a specific reason· unspecific

    Can’t change the program. Why on earth am I not able to change the program after completing it? This is dumb and I’ll be uninstalling immediately

11. ★★★★★negative experience without a specific reason· unspecific

    $25/Month Scam. Don’t get this app, just go for a run, if you forget, like I did, it costs $25/month.

12. ★★★★★negative experience without a specific reason· unspecific

    App pauses workout. App pauses the workout while you’re running and walking. Really disappointing. I have an Apple Watch and there’s no way to tie the app to the watch. First time out on my run, I was pushing my daughters stroller, so I put my phone in the holder of the stroller. It kept pausing the workout. I tried locking the screen and it would still pause the workout even though I didn’t touch it and it was locked. It would only work if I was holding the phone. This does not workout well while also trying to push a jogging stroller.

13. ★★★★★negative experience without a specific reason· unspecific

    Recovery of profile. So frustrated after completing level 6 workout 2 my profile was deleted with no way to recover it.

14. ★★★★★negative experience without a specific reason· unspecific

    Not sure why it won’t progress. I loved this app through the first 8 levels. Now it won’t progress and I’m stuck. I haven’t even reached a workout that would be the distance of a 5k. No one answers when I reach out to tech support.

15. ★★★★★negative experience without a specific reason· unspecific

    Too expensive. $4.99 a week is just too much when other apps do this for free. I must have misread the details because I thought it was 4.99 a month.

16. ★★★★★subscription and paid restrictions

    trademark infringement. not couch to 5k. paid for this app only to find it way too difficult. then finding out that this isn’t the actual couch to 5k app. not sure how this got past apple with the exact same name as the real app.

17. ★★★★★support does not respond or resolve the issue

    So much potential…. Could be a great app, so close! Unfortunately I am stuck on a level where it won’t go past, I can’t change the program at all AND no response from support. I want my money back. Which is a shame, because it was almost great!

18. ★★★★★subscription and paid restrictions

    Bad Choice. Paid for lifetime membership only to get to the last level of first workout and not be able to progress. Keeps prompting me to do the same workout.

19. ★★★★★negative experience without a specific reason· unspecific

    Bad timer. Gating me to start an hour later every day makes me give up on running

20. ★★★★★negative experience without a specific reason· unspecific

    Not a free app. Set up the app, gave personal information, it asked for $30.

21. ★★★★★negative experience without a specific reason· unspecific

    Calories. And distance. How come calories and distance don’t show up??

22. ★★★★★data, history or progress disappears

    Rubbish.. Changed phones. Lost all data.

23. ★★★★★subscription and paid restrictions

    No support when issues. My app is frozen on level eight. I have done 11 runs on level eight paid £17 subscription emailed them twice no replies to emails very disappointed would like a refund please not fit for purpose!

24. ★★★★★negative experience without a specific reason· unspecific

    Money 🙄. After level one you have to pay. I have never been so angry as I have started my progress and now I have to start it AGAIN on a totally different app as I don’t want to pay. I hate running, in fairness it is a good app and has encouraged my to start running again but now I am severely annoyed and frustrated!

25. ★★★★★negative experience without a specific reason· unspecific

    Mrs. The distance doesn’t record, hence the 1

26. ★★★★★negative experience without a specific reason· unspecific

    App. It not great for beginners too much running to start with for the unfit. No one answers your emails. Buy another app.

27. ★★★★★saving, exporting or sharing the result fails

    Too expensive for what you get. When I first downloaded the app I choose some days that I would workout on the app. My days ended up changing, but I cannot change it in the app so it looks like I’m behind in my workouts. Also, if I do not finish a full workout it doesn’t count at all. As a beginner, this can be discouraging. I just completed workout #3 yesterday, but it didn’t count it on the app. It shows 2 workouts. I really don’t think this app is worth $30/annually compared to other apps. The app is very simple. I do like the halfway and 10 seconds left reminders. Overall, I regret not cancelling my free trial in time. It’s not worth the money.

28. ★★★★★negative experience without a specific reason· unspecific

    Won’t let you skip intervals. Had potential but it won’t count your workout if you skip intervals if the program it picked for you is too easy. There should be an option to level up or to count it as a workout if intervals are skipped so you can get to a better level.

29. ★★★★★negative experience without a specific reason· unspecific

    Honest app review. I really liked the app starting out. I like the warm up, intervals and cool down. I also like the reminder at 10 seconds. I think the program skipped very quickly to a 20-minute run. That left me deflated when I couldn’t complete the run in its entirety. I think the program progresses way too fast. There should be an allowance if we are not ready to progress. There should be a way to progress the intervals and extend the plan to fit each individualized runner.

30. ★★★★★negative experience without a specific reason· unspecific

    Disappointing. I really dislike the inflexibility of this program. I would like to unlock a workout when it is convenient for me- which is sometimes less than 24 hours after the previous run. I’d like to know exactly what to expect in terms of interval times before starting. I bought this by mistake thinking it was a different app that I had liked in the past.