CHICME - Shopping Online

500 source reviews · 100% labelled · 21.8% with a specific topic

3.0

of 5, across 500 reviews

Corpus profile, not the current store rating

What people write about

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★★★★★subscription and paid restrictions
Refund dealing. I don't recommend Chic Me. I ordered a dress that didn't fit. I requested a refund, and the process with Chic Me began. It is very complicated to get a refund from them. They don't give you a 100% refund and don't send the return label. They don't take customers seriously.
★★★★★negative experience without a specific reason· unspecific
Poor customer service. Poor customer service for returns/exchanges
★★★★★"Delivered" - but your hands are empty
Worst experience ever.. Package made it to New York, but the horrible shipping company Chic have lost it and still shows like is still in transit that was two months ago since I order it. Chic did not wanted it to refund my money, funny thing is that they blame at the shipping company and they want it them to pay me back my refund :). I had to escalate this to PayPal and they end up giving me full refund the next day.
★★★★★negative experience without a specific reason· unspecific
GROSS!. What the heck?! I download this app expecting chic items and the first thing I see are some nasty nasty feet with white toenails that aren’t even painted to the edge and they’re like Animal claws! Just disgusting! 🤢 all I could think about was how badly they smelled with all those nasty skin mites and toe jam under them! Not for me. I’m worth more than a company who throws clothing on the same sweaty person for hours to advertise cheaply is to sell cheap. I have standards and integrity.
★★★★★negative experience without a specific reason· unspecific
Long Time to Process Orders. I made a purchase on 04/15 and it didn’t ship until 04/24. That was after I emailed asking how do I cancel my order. I will not be using this online company again. If I would have ordered on SHEIN, my order will be state side already or already here.
★★★★★subscription and paid restrictions
Scammers. I am still waiting for my order to ship. It has been about a month since I made my $200 purchase and nothing has been shipped. I contacted them for help in regards to this situation and I have yet to get a refund or a simple response from anyone.
★★★★★subscription and paid restrictions
Terrible shipping. I ordered 4 items January 18th…. It’s now March 7th and I’ve yet to receive any of the items. I reached out to customer service through the app on February 10th and got back a response saying “two of the items are hot sale and may need to take another 3-7 business days to restock. So in 7 weeks from the day I ordered I’ve still got nothing and out of $95. I have messaged again today asking for a refund but based off similar reviews I don’t think I’ll be getting one, at this point it seems like it’s a scam.
★★★★★subscription and paid restrictions
Never got my order. I order a pair of boots and I never got them. I tried to get a refund on it but it didn’t work and I even texted costumer care and they never responded. Wasted 50 dollars for nothing.
★★★★★negative experience without a specific reason· unspecific
Waiting for my shipment. I still didn’t get my shipping order yet. i’ve been four weeks.
★★★★★negative experience without a specific reason· unspecific
Muy mala. Para hacer una devolución es bien mala no te da la opción de hacerlo y si la tienes es bien complicada encontrarla
★★★★★negative experience without a specific reason· unspecific
I never received my package. I don't have any money back or my package. They only blame the shipping company, they are not interested in the customer.
★★★★★subscription and paid restrictions
Never order from them. I strongly advise against ordering from them. Firstly, there's no contact number, making it impossible to speak with anyone. Secondly, despite ordering 6 items, they only sent 3. When I inquired, they insisted they sent everything, ignoring the invoice clearly showing 3 items. No refund was provided, and their unprofessional behavior ensures I will never order from them again.
★★★★★negative experience without a specific reason· unspecific
No bajes esta app. La ropa es malísima parece papel ! Mala y cuando la vas a devolver te cobran envío y no te quieren devolver el dinero ! Yo lo logré por que pagué por PayPal que te libra de fraudes ! Y el proceso si duro un mes para la devolución por que ellos no cooperaban toco esperar el proceso con Paypal ! No la recomiendo para nada !!!
★★★★★negative experience without a specific reason· unspecific
Mislead. I like the quality of clothes but too many discrepancies in price/discount
★★★★★negative experience without a specific reason· unspecific
Scam is all I’ll say. Scam scam
★★★★★negative experience without a specific reason· unspecific
Do not order from them. Worst company ever
★★★★★subscription and paid restrictions
Worst app ever after over 2 month wait. I got notification that some of my items were going to be sent separately I used Klarna app as well I never received the 2nd package after I paid balance off they logged me out of acct I kept trying to log in because the 2nd package had three dresses and I wanted to know where they were then they deleted my acct Klarna didn’t do anything to help either chic me has the worst customer service I contacted them because the package that I did receive had 2 of the same dress as well as a dress the had obviously been damaged prior to shipping because the bag and garment both had damage and stains I contacted them several times with no response just got the run around I really wish I never ordered from them I truly believe they scammed me it took over 2 months to get order and there is absolutely no way to track your order
★★★★★negative experience without a specific reason· unspecific
Don’t BUY FROM THEM. If you don't want to waste your money, don't buy from this store... I ordered something since August 1 and this is the time it hasn't arrived yet and every time I ask him he always has a new story
★★★★★they swap your cash refund for store credit
TOTAL SCAM DO NOT PURCHASE FROM THESE FRAUDS. I placed an order OVER a month ago and I have yet to receive my order. The tracking info is incorrect and they refuse to update it and give me a valid WORKING tracking number. Not to mention I got an email from the company saying that my products were shipped to the wrong city and state and I would have to pay again to have it shipped to the right city and state. I entered the CORRECT address and paid for shipping when I ordered from them originally so I refused to do so. I have been requesting a refund and they absolutely REFUSE to give me my money back and almost two months later I STILL don’t have my $60 dollar order smh. This is an absolute FRAUDULENT company do NOT waste your time or money!!
★★★★★negative experience without a specific reason· unspecific
Still waiting. Placed order over a month ago and still waiting. Tracking info is worthless. TEMU is so much better and comes in quickly. Oh but they did take my money
★★★★★negative experience without a specific reason· unspecific
Horrible custom service. Don’t buy from this website.
★★★★★negative experience without a specific reason· unspecific
La peor app. Sin duda alguna puedo decir que es la peor app para comprar a parte de que tardan un siglo para enviar los trapos son la peor calidad que puedes imaginar para nada es lo que ponen en la foto y los trapos hasta manchados yegan y carísimo orrible
★★★★★negative experience without a specific reason· unspecific
🤮. scam app 3 months no package
★★★★★subscription and paid restrictions
Horrible Customer Service. I ordered a pair of shoes and received the incorrect size and they wouldn’t even exchange them and I was not provided a refund. Don’t shop here!
★★★★★negative experience without a specific reason· unspecific
NOT OKAY!. This app disgusted me absolutely!!! The false advertisement is not okay! I clicked this to shop for a dress and got nothing but 3 ugly dresses 😠😠😠😠 NEVER DOWNLOADING THIS APP AGAIN!!
★★★★★negative experience without a specific reason· unspecific
Ugh. If I could give 0 stars I would, took 4 months for just a pair of shoes to get here and they are not the same color as pictured. They also will not a allow return, ironically :)
★★★★★negative experience without a specific reason· unspecific
How do they have 4.8 stars?!? Worst ever!. Worst Online shopping experience ever. First told me to keep everything I wanted to return and offered me 10% back. When I said no, they said I had to pay to ship my own returns, so keep the purchase and they will give me 30% back. I’m still fighting to get my returns and about to just try to use my banks consumer protections and they’ll lose out completely.
★★★★★negative experience without a specific reason· unspecific
Not a good company too buy from. Very bad with sending order out never will order from this company again
★★★★★negative experience without a specific reason· unspecific
Buyer beware. Customer service is a joke. App is terrible. At this point, I’ve requested to cancel my order 3 times and keep getting excuses instead of canceling.
★★★★★subscription and paid restrictions
Very poor customer service. Very disappointed in customer service. I have been trying to get a refund for item that I was sent the wrong size. I ordered a large and was sent a medium. I sent pictures like I was asked and no response after that and it’s been over 2 weeks. This is my last order, the only reason I went a head with the order is because some of the items are for a friend. I’m not really sure why you opted to ghost a customer who has spent over 500 $ on your website. And would have spent so much more. I hope it was worth it.