PhonePe: Secure Payments App

What people write about

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1. ★★★★★negative experience without a specific reason· unspecific

   Customer support is a disaster. Payments won’t complete and there is no way to get support

2. ★★★★★negative experience without a specific reason· unspecific

   Not log in. Not responding

3. ★★★★★negative experience without a specific reason· unspecific

   Nanana. Nanajaja

4. ★★★★★subscription and paid restrictions

   300 mb app for upi payment?. 300 mb for what?

5. ★★★★★negative experience without a specific reason· unspecific

   Rude driver. AC not on.. I have to ask for it..

6. ★★★★★subscription and paid restrictions

   Jio payment bank. My Jio payment bank is not working on this app 🙂

7. ★★★★★subscription and paid restrictions

   Heavy convince and platform fee. They charge heavy convenience and platform fees for users on recharges and also paying bills better to go with other apps where they give cash backs…

8. ★★★★★negative experience without a specific reason· unspecific

   SMS. SMS going to wrong number

9. ★★★★★negative experience without a specific reason· unspecific

   Help. Help is not helpful

10. ★★★★★crashes, freezes and errors

    NOT WORKING 🥹ON IPHONE 7+ IOS 15.8 , working for only 1 time. NOT WORKING ON IPHONE 7+ IOS 15.8 , working for only 1 time , again working only when reinstall please resolve the issue .. 🥹

11. ★★★★★negative experience without a specific reason· unspecific

    Constant marketing notifications. This app pushes unneeded marketing push notifications and there is no way to turn them off

12. ★★★★★negative experience without a specific reason· unspecific

    iOS not supported. I am currently using an iPhone 7 Plus and have been relying on your application for over three years. I recently noticed that the app is now requiring an iOS update to function. Could you please explain the technical reasons why this iOS update is mandatory to continue using the application? Given that the iPhone 7 Plus is no longer receiving new iOS version updates, this requirement implies that I would need to purchase a new phone just to access your app. I would appreciate any insight you can provide regarding this situation.

13. ★★★★★negative experience without a specific reason· unspecific

    Marketing notifications. Popping up instant notifications for advertising is unacceptable. Deleted.

14. ★★★★★subscription and paid restrictions

    Stuck payments a nightmare. If your payment is stuck for whatever reason on the receiving bank side you are screwed. The payment is deducted from your bank and there is no way to recover it. I ended up paying double my taxi fare. Customer support is of no use as they claim nothing wrong from their side. Whoever came up with this process needs to be fired. GPay is apparently better but it’s not yet available for NRIs visiting India

15. ★★★★★negative experience without a specific reason· unspecific

    Asks for feedback too many times. Asks for feedback too many times

16. ★★★★★negative experience without a specific reason· unspecific

    Not for NRI. Can not select any other country other then India.. can not create account with USA No. Fix the app.

17. ★★★★★mixed experience without a specific reason· unspecific

    Forcing to give review. Forcing to give review

18. ★★★★★subscription and paid restrictions

    Usable but annoying. They use dark/deceptive design where they don’t allow users to turn off non-payment notifications, which is very annoying and distracting.

19. ★★★★★overall positive experience· unspecific

    Smooth functioning. Great and snappy app. Please add all banks for ISFC transfer. Only some banks are available on US store app.

20. ★★★★★overall positive experience· unspecific

    Issue with app. Everything looks good but the transaction history shows last month for this month transaction and there it shows one month prior for transactions. Developers should look into this.

21. ★★★★★overall positive experience· unspecific

    Not opening the phonepay app. Unable to open PhonePe please help fr next steps

22. ★★★★★overall positive experience· unspecific

    5 star to 4 star for icon mess. I always loved this app. But, the recent app update brought disappointing changes to the Home Screen with over crowded rows of icons as I call it “Icon mess”. Before this change, the home screen was very neat and clean with big blocks for travel, insurance categories etc. My head spins when I see such design. Every banking app in India has the same crowded layout, you were exception up until now, but now you are joining the same league. Please revert back to old design.

23. ★★★★★clear and easy workflow

    PhonePe system. This is a great system. It is fast, user friendly and reliable.

24. ★★★★★overall positive experience· unspecific

    Reviewed. Good

25. ★★★★★overall positive experience· unspecific

    Simply amazing. Super convenient, Amazing UI and UX experience

26. ★★★★★overall positive experience· unspecific

    Good. Good

27. ★★★★★overall positive experience· unspecific

    Abba dabaa jabba. Abba dabaa jabba

28. ★★★★★overall positive experience· unspecific

    Phone Pe Pros. Fanstastic App which makes payments very fast & simple

29. ★★★★★overall positive experience· unspecific

    Good work. 4.5

30. ★★★★★overall positive experience· unspecific

    Good service. Good