myAir™ by Resmed

500 source reviews · 100% labelled · 22.8% with a specific topic

2.5

of 5, across 500 reviews

Corpus profile, not the current store rating

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★★★★★negative experience without a specific reason· unspecific
It just quit. I’ll admit to being somewhat of a data junkie. I used the predecessor to this particular app with my AirSense 10 machine. At some point, it just quit displaying data. I never got a coherent explanation of why. I was hopeful that this app and my new AirSense 11 machine would be better with the Bluetooth technology. However, about mid-day yesterday, it quit displaying new data. I am not terribly surprised but very disappointed.
★★★★★crashes, freezes and errors
App not working. Hasn’t displayed data for a couple of days now. This is the second time in the last few months.
★★★★★negative experience without a specific reason· unspecific
AWFUL service. App never loads info in a reasonable amount of time (hours). As I write this the app hasn’t connected in more than 2 days. My WiFi is working, so is the CPAP machine. The problem is the app.
★★★★★login, signup and account access
Meh. It used to work. Now it won't stay paired and it barfs because it was already registered to me.
★★★★★negative experience without a specific reason· unspecific
Would be 5 to f it integrated to export data to Apple Health App. One star due to inability to export data Apple health app. This app should allow option to turn in syncing to export sleep data into Apple Health app.
★★★★★negative experience without a specific reason· unspecific
Doesn’t work right since June 12, 2026 update. No longer immediately ramps. Ramp now equals 5minutes instead of 5 seconds. Also, stops every 2 hours, even when I’m awake using it. Also, won’t restart unless I hit top button, inhaling hard no longer restarts it. Also, uses up tank water in single night even though it’s set to release least amount of water at the slowest rate. Also, now keeps working after stopped using, heating up device when tank is empty so must now unplug from wall socket to make it fully go off.
★★★★★negative experience without a specific reason· unspecific
App crashed ?. Scheduled maintenance has crashed the app. Their time frame is given as a scripted guess. But they’re sorry 😂
★★★★★negative experience without a specific reason· unspecific
Horrible maintenance times. App goes offline during business hours for updates
★★★★★negative experience without a specific reason· unspecific
No blue tooth link established easily. Will not link with iPhone 17 for many hours
★★★★★data, history or progress disappears
Not Happy. Tried to check my score this morning and received message to register my machine. Now this app only has 2 options and no longer accepts my machine. All my data gone!!
★★★★★negative experience without a specific reason· unspecific
Ai garbage. Any way to disable the data harvesting pretending to help?
★★★★★negative experience without a specific reason· unspecific
Misses days. Constantly lags a day behind and says I didn’t use it last night. Support sucks. Gives you a canned answer without reading your email.
★★★★★negative experience without a specific reason· unspecific
Data should be both ways. The MyAir app does not share data with Apple Health. They do take data from Apple Health to share with you on their app.
★★★★★an update broke a familiar workflow
Update broke it. The update gave more AI features that noone asked for and broke the therapy control center. The phone communicates with the CPAP but won't change comfort settings.
★★★★★negative experience without a specific reason· unspecific
No Longer Compatible With iPad/Tablets. Resmed, why did you change the app to where it is no longer compatible with my iPad? Yes, technically I can use it with my iPad but now it doesn’t fit the screen properly and uses only about one third or so of the screen. I’m sure there are many of us who use iPads more so than iPhones particularly when at home. A vast majority of apps are equally compatible with both the iPad and iPhone. I’m disappointed that you monkeyed with something that wasn’t broke. Did you do it to accommodate the Apple Watch? Either way, please consider fixing it for those of us who primarily use the iPad or other tablet at home.
★★★★★negative experience without a specific reason· unspecific
Too much “coaching”. I’ve been on a CPAp for 5+ years. I just want to see my history not all the other mostly useless info. Just give me my numbers. The mask off count is always wrong. And is basically useless. Almost every night I put the mask on then immediately have to get up to turn a light off, take medicine or something. Definitely not an indication of my sleep. And it’s just wrong Put it on & had to get right back up. That shouldn’t count. Get rid of all the excess from the main report.
★★★★★negative experience without a specific reason· unspecific
Disappointed. Why did you put the Sign Out inside another menu??? Don’t put essential functions levels down from the main menu. That’s not progress or an improvement!!!
★★★★★negative experience without a specific reason· unspecific
Terrible machine, waste of money. The machine won’t stay on for more than four seconds, I set it up exactly per the instructions and it just turns off every four seconds this has been a complete waste of my time. I literally threw the whole thing in the trash. I highly don’t recommend this.
★★★★★negative experience without a specific reason· unspecific
Won’t share with Apple health. This app only takes and reads from Apple health it won’t share to Apple health
★★★★★negative experience without a specific reason· unspecific
Selfish & Limited. This app is really a glorified web page; it does not even use faceID unless you tap your use it. Secondly, it fails to update any data without launching it daily adjacent to the CPAP. Finally, it hoards data about you; it not share you own health data into HealthKit. A waste.
★★★★★negative experience without a specific reason· unspecific
Won’t let me sign in. Every time I try to log in it tells me session timed out need to login. I have been trying for days now and can’t even get started with my sleep therapy
★★★★★negative experience without a specific reason· unspecific
Delayed reports. It takes minimum of 2 hours to show results sometimes as long as 6 hours
★★★★★inaccurate results and incorrect data
Wrong Data. I feel the app mixes days. I can use it for 7 hrs and the app says I’m still sleeping two more hours. When trying different mask you can’t trust the data because it seems the days hours wise is mixed up. My turn on time is right but my finish time is always wrong with more events that couldn’t be happening. There for you can’t trust the event score ether
★★★★★negative experience without a specific reason· unspecific
App is on life support. Cannot get this app to work on an I pad or a Samsung S26 despite multiple tries. Tech support input noted, tried still with red error messages. Can get it to work on desktop computer. Think you need to scrape the app and start over. Never have had this much problem with an app.
★★★★★a needed feature is missing
Keep me signed in. This app is actually good, but it’s super annoying when I have to constantly sign in again I should have the option of staying signed in
★★★★★negative experience without a specific reason· unspecific
Share my data with Apple Health!!!. This has been requested since at least 2017. Please make this a priority and share all sleep data with Apple Health so it can provide this data with users in a helpful manner.
★★★★★crashes, freezes and errors
Latest update.. Has left my app showing no usage for the last 2 days . Leave things alone that are working properly. This happened before for two weeks. It didn’t record a score. Well, guess what the machines packed away and I’m not using it anymore. I’m not using it and not seeing it shows me NOTHING. If it’s not broken, don’t try to fix it. I’m done with this machine the ordering of supplies. For what ? I get headaches my ears constantly ring my nose burns I break out in little pimples on the sides of my nose. Hallelujah thank you so much for not showing my scores for two days. I will machine ever again. This gave me the reason to stop. I’m not getting information. What’s the sense of using it I can use a chin strap and get the same benefit. I will breath through my nose only . Good Bye to Resmed10 CpAP 💯💯💯‼️‼️‼️
★★★★★negative experience without a specific reason· unspecific
Integration with Apple Health is disappointing. For many many many years users have been requesting that myAir share data with Apple Health. Despite all comments and descriptions all myAir does is gobble up my information in Apple Health. They refuse to upload my sleep data.
★★★★★negative experience without a specific reason· unspecific
No history. You can not review history of usage for anything older than 30 days.
★★★★★no way to manually correct a sleep record
The apps data is off. I’m happy with the way me Resmed CPAP works but this app is not right. After a night of sleep the app does record the data but it shows under a date that is 12 days behind. When I open the app it says it hasn’t communicated with my machine for a while but when I look at the data 12 days. Back it shows the current data I’ve tried deleting my account resetting up the app deleting the app. I’ve tried everything. nothing seems to change it and because of this, I can’t connect it to my Apple health. It’s basically worthless.