Subtitles: Captions For Video

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1. ★★★★★negative experience without a specific reason· unspecific

   Garbage app. Garbage. Doesn’t work. Fails every time! No support.

2. ★★★★★subscription and paid restrictions

   App doesn’t work. I used to use this app all the time, now whenever I try uploading a video into it the entire app freezes up and closes - paid for a year and can’t even use it

3. ★★★★★trial charges and refunds

   Free trial payment taken wrong. I got this app to use for a school project. I was offered a free 3 day trial. After using the free trial, I did not intend to use the app. However the money was already taken out of my account before I could even cancel the trial. I contacted your support and received no reply. The money is still taken out of my account.

4. ★★★★★subscription and paid restrictions

   Try to charge ammount. Don’t use the free trail, after use the same day, I not like the app, and I cancel de subscription for the free trail, and try to charge me 10 dollars, pretending I buying a month plan. Is crazy. Is a phishing scam be careful

5. ★★★★★negative experience without a specific reason· unspecific

   I get an error that the media format is not supported so… what’s going on?. I have no idea so when I try to reopen my projects I get an error so please fix this

6. ★★★★★subscription and paid restrictions

   Want my money back. I paid $50 for this app and it does not work for my H.264 videos.

7. ★★★★★subscription and paid restrictions

   App not working. This app used to work so well but now is sending all these messages of unsupported files, not able to translate. I would love a refund, this app is too expensive for this

8. ★★★★★negative experience without a specific reason· unspecific

   Приложение. Приложение отстой не скачивайте!!!!

9. ★★★★★subscription and paid restrictions

   Poor like eeeeew. Bought the paid version and it worked well. Surprised how fast it captioned my videos. Now, about 6 months later, it gets stuck and I get a message saying it’s in “que” and then a notification saying “these videos aren’t supported”. I have cancelled but no refund—the app just sits there—won’t function. Pretty bad service + customer service. 😤😤😤😤😤

10. ★★★★★crashes, freezes and errors

    Not working. I put a video But I've been waiting for MORE THAN 45 MINUTES to get this this to generate Do not get

11. ★★★★★negative experience without a specific reason· unspecific

    Doesn’t connect to internet.. I had to write my own captions

12. ★★★★★negative experience without a specific reason· unspecific

    POOR TRANSLATIONS. Very OFF in spelling and grammar. The words loose meaning and sends a different message than what is intended. They’ll have to optimize it’s speech translations and get better spelling of words. Not ideal for professional use

13. ★★★★★negative experience without a specific reason· unspecific

    It Won’t Let You Save The Video. It works… Kind of… I spent an hour editing the subtitles in myself after it missed all kinds of dialogue. Then when I went to download the video it wouldn’t let me at all. Don’t waste your time and just find a different app.

14. ★★★★★negative experience without a specific reason· unspecific

    Doesn’t work. It doesn’t work. Try to reach support, they just ignore me

15. ★★★★★slow performance and long loading times

    Horrible app. Horrible app. It is SOOO slow. It takes forever to generate subtitles. And even when subtitles are created, I still have to edit them, because the app consistently makes errors in transcription. Words are often misspelled or completely misunderstood, leading to subtitles that don’t match the audio at all. It's frustrating to have to go back and correct so many mistakes, especially after waiting so long for the subtitles to generate in the first place. This app promises efficiency, but it delivers the opposite. Not worth the time or money

16. ★★★★★negative experience without a specific reason· unspecific

    Does not work. It says I have no internet connection and does not do anything waste of time I’m glad I did not subscribe I cancelled free trial right away.

17. ★★★★★subscription and paid restrictions

    DO NOT PURCHASE. App said monthly subscription was only $9 a month, purchased. Card was charged $22 DO NOT RECOMMEND!!

18. ★★★★★trial charges and refunds

    High cost, low quality and service. Captions are super inconsistent and not great. I signed up for a weekly subscription with a free trial. They charged me for a year! $50 I don't have for an app I used a couple times only and don’t want to use again. Nobody at customer service will help or respond. SAVE YOURSELF!

19. ★★★★★negative experience without a specific reason· unspecific

    App kicks u off. And that you post for the first three days and then your free trial is over and you have to do 499 a year don’t buy

20. ★★★★★negative experience without a specific reason· unspecific

    Deteriorates Video Quality. A couple of reasons why I wouldn’t suggest this app is due to video quality dramatically going down when exporting and lack of being able to time the highlights of words. If this could be fixed, I would gladly change my review!

21. ★★★★★negative experience without a specific reason· unspecific

    Crashes al the time. If I could give 0 starts I will.

22. ★★★★★trial charges and refunds

    Refund! I canceled before the trial ended.. I thought I needed an app like this, I signed up for the trial period, didn't need it, canceled it before the trial ended, I noticed a couple weeks later that they charged my credit card for $69. I canceled it again, they won’t give me my money back. I’m not sure if it’s possible but they can check the app. I used it about four times before I canceled. Please give me a refund.

23. ★★★★★subscription and paid restrictions

    Review. Hello, I bought auto ss program, I don't like the quality of work. When saving video quality is lost a lot, or if you save in other formats, the program crashes and does not save at all. Also the function of highlighting words in subtitles does not work. Please refund my money

24. ★★★★★crashes, freezes and errors

    Not worth a dollar!!. I would love to cancel!!!!! Customer support is thumb down! The app is thumb down. Crashes, not working features… please don’t spend your money on it. CC team, please reach out to make my return.

25. ★★★★★negative experience without a specific reason· unspecific

    Took forever to load and did nothing. I was trying to upload a video clips it was only two minutes long, it’s a don’t close the app it kept uploading to 99% and then when I do anything after that

26. ★★★★★negative experience without a specific reason· unspecific

    PLEASE FIX. APP KEEPS CRASHING WHEN EXPORTING

27. ★★★★★negative experience without a specific reason· unspecific

    First time trying this app. I really liked it up until it wrote the wrong words down . It wrote down something I didn’t SAY I don’t know how you fix that

28. ★★★★★a needed feature is missing

    Scam. Tried to cancel before the free trial ended and there was no option in the app.

29. ★★★★★negative experience without a specific reason· unspecific

    FIX THE BUGS. It’s done it a few times now, it won’t give me any captions for a video at all and then it says thanks for watching , at the end of the video. I pay $10 per month, you need to get this app working everything single time it is used

30. ★★★★★subscription and paid restrictions

    3 day trail was a lie.. I wanted to try this app so I opted for the 1 year sub with the 3 day free trail. The developer of this app grab my $48.49 within hours of the time I submit my subscription. No 3 day trial. When this kind of thing happens to me I immediately question the ethics and integrity of the owners of the company and will probably not renew. Honesty goes a long way with me as it should. I have done one project and it’s not entirely to my liking probably because I’m unfamiliar with the app.