eSIM + Travel Data : GigSky

277 source reviews · 100% labelled · 31.0% with a specific topic

2.3

of 5, across 277 reviews

Corpus profile, not the current store rating

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★★★★★negative experience without a specific reason· unspecific
Setup. I was able to load the eSIM to my iPhone, but it was grayed out and I could not select it. when I contacted GigSky for help the message I got after waiting for a while was sorry we can’t help you right now.
★★★★★negative experience without a specific reason· unspecific
Did not work on the cruise. Terrible service. Hard to navigate. Didn’t work on sea day
★★★★★negative experience without a specific reason· unspecific
Poor connection. The connection is poor and I am sitting in port in Miami
★★★★★negative experience without a specific reason· unspecific
Caribbean Cruise. Loaded GigSky to use on cruise ship and in counties including US, Mexico, and Honduras. Worked first day and then it would not work. Phone required reactivating my email to be associated with iMessages and that required Internet which since it would not work could not do. So in port had to find free WiFi and sit and do a bunch of IT on phone to get working. Then it repeated again and again on next days. Finally gave up on it. Will not buy eSIM again and will not recommend it to anyone. Would give 0 stars if I could. Also GigSky could have an app that opens even without internet that included a trouble shooting section if off line to help but nope. Could not open app until free wifi again. Very disappointed.
★★★★★crashes, freezes and errors
Unreliable. Stopped working after 1 day even though I have 800mb left
★★★★★negative experience without a specific reason· unspecific
Crashes on iPhone SE. Always crashing for iPhone SE
★★★★★negative experience without a specific reason· unspecific
spotty. spent 30 dollars for a 5 day package for my cruise from Florida to the Bahamas. It was spotty at best, with messages taking 5, 10 minutes to send, and unavailable at worst.
★★★★★negative experience without a specific reason· unspecific
No reception in St Maarten. Waste my money, it said gonna cover both sides of the island, didn’t cover any, no Google Maps, no whatsup call, just a scam
★★★★★subscription and paid restrictions
Your product does NOT work. I have given this app many opportunities and it never delivers. Time for a new eSIM provider. Customer service is terrible so trying to resolve the issue costs me more than sucking up the cost of a non functioning eSIM. Maybe that is the business strategy.
★★★★★crashes, freezes and errors
Does not work. Not working
★★★★★negative experience without a specific reason· unspecific
Didn’t work in Iceland May 2026. I used GigSky while visiting Iceland since I had a free trial with my Visa card. However, the data simply never worked, despite downloading and installing the eSIM correctly. This was completely compatible my iPhone 16. I switched to Airalo during the trip and it was like night and day. I would never use this company again.
★★★★★slow performance and long loading times
Crazy slow in Mexico. So slow it’s unusable. I was only trying it out as free with Visa, but everywhere in Puerto Vallarta it either doesn’t work or is painfully slow. Ended up switching back to my US network which works great.
★★★★★negative experience without a specific reason· unspecific
无法使用. 在中国大陆地区显示 LTE 满格信号，但无法连接上网
★★★★★subscription and paid restrictions
No connectivity. This was the first time using this plan. I got the 1 gig plan for my 7 day cruise on NCL Aqua. It worked just ok for the first day at sea. Then lost the connection for the other 3 days at sea. Asked for a refund. But they came up with all sorts of excuses why it wouldn’t work. Too close to land ect ect. There was no land in sight. We were in the middle of the Atlantic Ocean. Wish I knew all this before I spent the money. Never again. Amending my review to say that they did refund my money and apologized for my inconvenience. Thats all I ask for.
★★★★★slow performance and long loading times
So slow it's useless. Connection limited to LTE. Cannot go faster than 500kbps. Basically unusable.
★★★★★negative experience without a specific reason· unspecific
Activation issues. This is my third time using GigSky. First time, took a couple of days to get it to connect. Second time it only connected the last 2 days of my cruise. And this trip it will not even let me activate it! I have full Verizon access while in port and have tried to activate but it just spins and spins then says something didn't work try again.
★★★★★login, signup and account access
Horrible App To Set up. Can't login after setting up my account to use on a cruise ship. Grok says to set up a new account but what's the point? I already set up an account and can't log in. 😡
★★★★★negative experience without a specific reason· unspecific
Does not work. This is horrible! Do not get, it doesn’t work. I had to pay off my phone to unlock it to download the eSIM, or else it wouldn’t work. Once I unlocked it and got the WiFi, it did not work. I am so disappointed in this experience!!!! Just get your cruise ships WiFi package and it won’t be a headache. Total scam
★★★★★negative experience without a specific reason· unspecific
Buy a one day and test before. Worthless in Ukraine. Waste of money. Bought a month plan and that country is covered according to GigSky but nope. On the ground.. doesn’t work. Had to pay my US carrier the intl passport each day plus the GigSky 30 day plan.
★★★★★crashes, freezes and errors
It’s been 4 days since I bought a plan. It’s been 4 days since I bought a plan and it’s still not working, after multiple emails. App needs to be closed sometimes as it’s not responding, chat says we’re online but they never are as I’ve tried different times of the day. So good luck if you decide to go with them.
★★★★★negative experience without a specific reason· unspecific
BEWARE. This was rated one of the top services for cruise trips. I went on the MSC World America and use an iphone 13, there was NO SIGNAL until we arrived at the ports which I was able to use my default phone carrier when on land. Really needed this to work I bought the 10 GB plan and in a span of one week I only used 3GB worth of data because I had no signal. Please reconsider using this service
★★★★★negative experience without a specific reason· unspecific
No internet on Cruise!. Don't believe false promises, NO INTERNET AT SEA. WIFI on the ship was off, I was on the top deck and.... nothing, no connection. Until I got to the shore, stay away from this liars!!!
★★★★★negative experience without a specific reason· unspecific
No connection at sea!. I purchased the land and sea eSIM for MCS Seascape and it did not work on the ship. In port there was connectivity. I would not recommend it for a cruise
★★★★★negative experience without a specific reason· unspecific
Disappointed. After making sure all my settings were correct on my iPhone I never had connectivity on my cruise. It was super disappointing. I even printed off a page with settings to make I had it correct. Nothing…. Unfortunately I will not be using in the future.
★★★★★negative experience without a specific reason· unspecific
No service in china after their recent eSIM update!!. Tried all methods , tried china mobile ,unicom , telecom, no handshake. It worked last year. I consider to file complaints to FCC as it is GigSky is restricting users
★★★★★a needed feature is missing
No ability to change App language?. Why there’s no option in the App Setting to change the language?? BTW, the UI and graphic designs are so low and cheap, it looks like a service that was in early 2000s and primarily for boomers
★★★★★subscription and paid restrictions
Didn’t work. Tried to connect all week At Sea plan. Phone acted like it connected but did nothing. Data showed i used 200mb of system services but no actual data. Gigsky support nonexistent. Zero stars too many. Trying to reach out once more before disputing charge. On the other phone it would not even activate. Again poor customer service. Do not purchase this.
★★★★★negative experience without a specific reason· unspecific
Not able to install on newer IPhone. Directions don’t help.
★★★★★negative experience without a specific reason· unspecific
Use Airalo instead. I have a Visa Infinite card, so I got a free eSIM from GigSky. I was able to install the eSIM on my phone, but it refuses to be enabled within the GigSky app. Very disappointing experience. Definitely wouldn’t pay money for this. I will stick with Airalo.
★★★★★negative experience without a specific reason· unspecific
Suck. I did not receive service.