U-verse

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Direction describes a theme in aggregate. An individual review may differ — select a theme to inspect its star profile and every text.

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1. ★★★★★crashes, freezes and errors

   Would give zero stars. The app’s password stopped working and I can’t login. I’ve tried working with customer support and it still will not work. How many passwords do I need for ATT accounts? And why so difficult for a cable service provider, will someone hack me and erase my recordings?

2. ★★★★★big match - servers go down

   How sad - it’s not as portable as it once was. I need to watch the World Cup in my garage it prevents me watching live and recorded. Nothing but expletives for this app. Dump it.

3. ★★★★★ads disrupt the experience

   If Only…. …these “rave” reviews were legitimate. …my U-verse didn’t stall, stutter, black out, and freeze constantly—and NEVER during commercials. …the value/quality/service was worth the gold I have to pay to have U-verse. …the FCC took a hard look at these telecom monopolies—prices would fall dramatically and quality would increase. …we were allowed equally competitive competition—only “subcontractors” are allowed to operate within “districts.” …AT&T were has “concerned” about their cell coverage, rate limiting (but you have to”5G!!!”), and call quality as they are about a useless app like this one. Don’t respond. You don’t care. I don’t want to hear your patronizing AI bot response.

4. ★★★★★negative experience without a specific reason· unspecific

   Kicks me out appox. Every 3 to 5 minutes. Frustrating to be kicked out of the app every 3 to 5 minutes. It use to work without any problems but now it only happens on my iOS tablet and iPhone. Works without a problem with my Tablet but only until I used an older version of the app. Otherwise, the same thing was happened with my Android tablet and phone. PLEASE FIX!

5. ★★★★★negative experience without a specific reason· unspecific

   Only works for 15 minutes before crashing. On both iPad and iPhone, app crashes in first 15 minutes. So consistent that it feels deliberate behavior.

6. ★★★★★negative experience without a specific reason· unspecific

   Non functional. The streaming service drops out after approximately 5 minutes. They are not maintaining the app and is common knowledge.

7. ★★★★★negative experience without a specific reason· unspecific

   Does not open. The app will not open. It just scrolls

8. ★★★★★a needed feature is missing

   U-Verse keeps crashing. This App used to work well. However, since February 2026, it has been trash. The app crashes after 5-10 minutes of live streaming. And before anyone says I need the most recent iOS update, that has nothing to do with it. Both my iPad and iPhone are up to date. It’s an issue with the App. Please get this fixed.

9. ★★★★★negative experience without a specific reason· unspecific

   U-verse automatically disconnects while watching program. This has been going on for five months now

10. ★★★★★an update broke a familiar workflow

    Old Version Please!. Please give me back the old format. As wonky as it was I was able to navigate through it. I hope this is just a test version and not permanent. *****Revised: 5/11/2024 Thank you. This last update was a big improvement. It is starting to become a great app again. *****Revised: 4/3/2025 when I try to record in the guide I have to go through the process twice before it will schedule it to record. Sometimes I get the yellow “recording successful” banner and most times I don’t. *****Revised 4/25/2026***** the latest update apparently removed the ability to record in the app. No record option when you select a show in the app. Please tell me that this was an error. I know you are trying to discontinue the service so maybe this wasn’t an error. *****Revised 4/26/2026***** Sorry, my bad. It returned after a reboot.

11. ★★★★★negative experience without a specific reason· unspecific

    Turning off. App constantly turns off while watching

12. ★★★★★negative experience without a specific reason· unspecific

    Glitchy. Force closes frequently every 5 or so min. Limited channels. 3/6/2026, 4/23/26

13. ★★★★★negative experience without a specific reason· unspecific

    Constantly Crashing. Very limited channels are available in the app. It crashes every few minutes even after updating iOS and reinstalling the app. This has been a problem for many months. Att needs to update the app.

14. ★★★★★negative experience without a specific reason· unspecific

    No answers. For at least 10 weeks now the U-Verse app crashes after about 5 minutes of watching. Called twice, never got any answers and have not received a callback like they said. For all the money AT&T charges you think the app might work. This is BS.

15. ★★★★★negative experience without a specific reason· unspecific

    Missing channels. Here it is in April and the crashing is still happening. Also, the Guide does not show all available channels. Why not just replace this version with the one from last December? The at would be an improvement.

16. ★★★★★negative experience without a specific reason· unspecific

    App sucks. Crashes every 2 minutes. Can’t watch sports, even on local channels. Internet directs to call direct tv number to resolve. BS! Fix the damn app!!!

17. ★★★★★crashes, freezes and errors

    Crash. Crashs every time I try to watch it.

18. ★★★★★negative experience without a specific reason· unspecific

    Poor Working App. The app only plays for 4 mins and it will return to the Home Screen , and this problem started January 2026. When you ask for support from their AI or a live person they cannot see the problem, but AT&T continues to collect your money.

19. ★★★★★negative experience without a specific reason· unspecific

    Crashes every five minutes. I wish someone would tell me why the app crashes every 4–5 minutes. So frustrating when it crashes while I’m watching CNN news. Makes me want to cancel my AT&T phone, Internet, and TV service.

20. ★★★★★crashes, freezes and errors

    Crash crash crash. All this app does is crash. I have signed in and out. I’ve even tried to delete it and reinstall it that does not work either. AT&T, you need to come up with a solution for this. It shouldn’t be that hard.

21. ★★★★★negative experience without a specific reason· unspecific

    Crashes. Every 5 minutes. I’ve followed every possible way to fix it. I just want to watch tv on my phone. That’s all. U-verse - DO BETTER!

22. ★★★★★negative experience without a specific reason· unspecific

    Trash app. Same issue as a reviewer from March 3. Crashes after 5 min. The only thing you can rely on with AT&T is that it won’t work.

23. ★★★★★negative experience without a specific reason· unspecific

    Uverse app. This app has not worked for me in over 2months. I have sent reviews twice. I have done all the troubleshooting twice a day for two months on my phone and iPad. Nothing works. It play live tv for 4 minutes, then auto shuts down and goes back to home page. Is there any plans on fixing the app

24. ★★★★★negative experience without a specific reason· unspecific

    Terrible app. Cuts out every 5 minutes

25. ★★★★★negative experience without a specific reason· unspecific

    Turned to junk. I’m not sure what is going on with AT&T and this app, but it’s terrible and no one cares. It closes randomly while you’re trying to watch, sometimes every 5 minutes, or you get a message that a channel is currently unavailable. I can watch it on my TV but not on the app? We pay big money for Uverse services and the app is supposed to be part of that. Ridiculous

26. ★★★★★negative experience without a specific reason· unspecific

    Cannot watch live TV for more than a few minutes.. Agree with the most recent remarks. Cannot get it to work and cannot get U-verse to fix it.

27. ★★★★★login, signup and account access

    Cannot log into app. Cannot log into this app. When I attempt to login the screen freezes. Called ATT and was told there was no longer an app. If that is so then why is it in the Apple App Store?

28. ★★★★★crashes, freezes and errors

    Crash and burn. Worked for a month or so then it began crashing after 3 or 4 minutes. Uninstalled, no help. Stood right next to router with a perfect connection and you guessed it, no help. It is now an utterly useless pile of garbage that gets no attention whatsoever. I use AT&T because they used to be the best service I could get in my area. Now I don’t know what I’m going to do.

29. ★★★★★crashes, freezes and errors

    Not working. The app shuts down 3-4 minutes each time I launch while trying to watch live tv on my iPad and iPhone. I have uninstalled and reinstalled but still having issues

30. ★★★★★negative experience without a specific reason· unspecific

    Crashes every 5 minutes. The app used to work fairly well. But now it crashes every 5 minutes. I’ve read other comments that say the exact same thing. The app is totally unusable now. Hope they fix whatever bugs are causing this.