BetterTogether: Weight Loss

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1. ★★★★★negative experience without a specific reason· unspecific

   Utter Garbage. It can only connect to two health apps…You can’t even look around the app without it constantly showing the popup to get their “pro” version. Why would I instantly want to upgrade to pro if you’re not even going to give me a moment to breath and check out the app? I ended up making a pretty robust Excel spreadsheet that can do 90% of what this app does but for free.

2. ★★★★★subscription and paid restrictions

   FRUSTRATED Weigh in Button Gone. The weigh in button disappeared when I tried to update my weight this morning! Tried contacting but no response! Please help! Ive deleted and re-upload too. Nothing worked. This happened right after I paid for my 1 year subscription! Very disappointed!!

3. ★★★★★negative experience without a specific reason· unspecific

   Don't get scammed. The app makes you pay but doesn't let you know until you've out all your info in. Reporting for fraud and deceptive marketing.

4. ★★★★★subscription and paid restrictions

   Absolutely Useless Rip-Off. Myself and a group were excited to try a group weight loss app. We all paid for the app and dove in. It's terrible. Half the features don't work. It bombards you with notifications. I reached out to the developer - who said that I could cancel. However when I tried to - he denied it twice and forced me to keep a subscription I don't want. This is just barely half baked and way too expensive for something that doesn't even work. Stay Far Away from this one.

5. ★★★★★crashes, freezes and errors

   Broken App. The app never works. It won’t load. I’ve deleted and redownloaded multiple times, but I can’t get it to work.

6. ★★★★★subscription and paid restrictions

   Be aware of unwarranted charges. When I canceled this subscription I was charged again for another month just a few days after canceling although the renewal date wasn’t for another 3 weeks. I tried unsuccessfully to get a refund so beware!!

7. ★★★★★subscription and paid restrictions

   I thought I like it at first. But ended up hating it I couldn’t find a section to update weight When I log food if I make one mistake I have to delete all the entries in that section I can’t just edit the one food item. You can’t copy a meal you previously had. And their no section for macros. Keep in mind I payed for a year for this app would like a refund.

8. ★★★★★subscription and paid restrictions

   Not so great. App is very glitchy and within a few days wouldn’t allow me to log food without paying for the app. Not sure if that’s the way it works but I hadn’t even had a chance to figure out if I liked the app before it wouldn’t allow certain functions without the window popping up asking me to pick a plan. Once again let me reiterate that it’s glitchy and my chats weren’t showing up and I’d have to close and reopen and resend chats and sometimes when I would get a notification and open the app that way the screen would be blank and I’d have to close and reopen. Not too much incentive to purchase when that’s the experience and the nerve to stop functions in 2 days and request us to pick a plan 😒

9. ★★★★★subscription and paid restrictions

   Great features hidden behind a paywall. My friends and I really liked this app and its features, however, everything but the weekly team update is paywalled. What bothers me the most is the free version is ad supported and you still don’t get access to anything a run of the mill calorie counter gives you access to. After the first day of use you are locked out without paying. I wouldn’t mind paying, but I don’t find that fair to my friends who are SAHM who don’t have disposable cash to throw at an app just to help them get healthy.

10. ★★★★★negative experience without a specific reason· unspecific

    No longer syncs steps after 17.6.1 iOS update. My Apple health app was syncing with the app before this update now it’s not. Plz fix dev team.

11. ★★★★★negative experience without a specific reason· unspecific

    Stupid social App!. The health app from Apple better it more!

12. ★★★★★negative experience without a specific reason· unspecific

    Trash. Trash app, this Offers me Nothing as A serious person strength training 6 days a week and dieting this offers me no tools to track anything at all , it’s just a stupid social app why do I want to get social and be on my phone more than I already am when I want to be fit and strong , stick to YouTube and calorie app trackers that’s all you need stuff like this is garbage

13. ★★★★★negative experience without a specific reason· unspecific

    Spam. Downloaded to try it out for our group, too many spam emails for me to recommend to the rest of my group. App might work great but they added me to their spam email and it hasn’t stopped since I downloaded the app, so I deleted the app and left this review.

14. ★★★★★subscription and paid restrictions

    Buggy. Full of Ads. Don’t Download. The Better Together app is really poorly put together. I’ve had multiple issues trying to use some of it’s simpler functions. Just logging in is a hit or miss gamble. The user can enter a username and password and nothing will happen. At least throw an error! In addition the reset password functionality seems to be broken. Once inside the app, the design is confusing and it’s wallpapered with adds to use the paid Pro version. Most of the app’s functionality is limited unless you buy pro but given how poorly coded and designed the app is, why would anyone ever pay money for this?

15. ★★★★★subscription and paid restrictions

    Misleading- have to pay for premium to use. Don’t fall for this app being free. On Week 2 it blurs out all the functions and you can’t see your progress, steps, stair or water intake without paying. My group started 2 weeks ago and we got into a great momentum and now this app is not useable without paying $9.99 a month. 2 thumbs down!!

16. ★★★★★subscription and paid restrictions

    Useless. Does not read apple health data. I paid for the premium version of this and they are not delivering on their end of the deal. The app does not read my Apple Watch data via the health app. I rely on this app and unfortunately have to add all data manually and it’s a huge pain. I want a refund.

17. ★★★★★negative experience without a specific reason· unspecific

    Everything is locked.. They give you a free week of pro… But after that you can no longer compare step counts, enter steps, or anything other than your add your weekly weigh in. This app wants you to go Pro JUST TO PUSH YOUR HEALTH APP TO TRACK STEPS. The app doesn’t even track my steps. Why put that behind a pro when your app doesn’t even track it at all other than at the end of the day it randomly and usually inaccurately pushing my Health app. It’s absolutely ridiculous and the app is basically unusable after the first week.

18. ★★★★★subscription and paid restrictions

    DO NOT USE! warning!!!!. DO NOT USE-especially their pro. This app wants to charge you for step tracking when your phone does it for free. It doesn’t even TRACK the steps-they just take the info from you phones health app. So why are you paying money when you can just share within your health app and get a group challenge together FOR FREE. Also super unhelpful customer service-please please don’t support them.

19. ★★★★★negative experience without a specific reason· unspecific

    Useless. This app doesn’t do anything without upgrading after a short trial period. It should be clear about this upfront. Since it does very little in the first place other than take the steps the app on your phone is already measuring, I would try something else

20. ★★★★★negative experience without a specific reason· unspecific

    Great thought, not user friendly!. It’s a great thought to create this app where people can work together to lose weight. The app, however, is not user friendly at all! My family is trying to do a group together and the weight figuring out how to put in weight without taking a picture (intrusive) is almost impossible. If you get your info in correctly, great! If your parent puts it in incorrectly, there is no editing, you have to completely start the challenge over. This is just so frustrating.

21. ★★★★★crashes, freezes and errors

    Crash. Was using App until all of a sudden I got a “request was canceled” message then after you click on ok it just has the working icon spinning.

22. ★★★★★negative experience without a specific reason· unspecific

    Not Free anymore. Used this for a few years and with our latest challenge it allows you to get sucked in for a week and then forces you to pay to continue the challenge. It happened to my husband with the last challenge. This time it has already happened to me and one other player. What a scam. Disappointed because we had a lot of fun previously. Won’t use it again.

23. ★★★★★subscription and paid restrictions

    Cancellation. Trying to cancel is not easy. I been paying for app for 6 months and keep saying to cancel and still nothing

24. ★★★★★subscription and paid restrictions

    Switched from Android to iphone. I uploaded the app onto my new phone and a message flashed “payment accepted”. I never saw a price or I would not have chosen it. I could have continued to check in and weigh on the android

25. ★★★★★negative experience without a specific reason· unspecific

    Not a free app. This app is only free for a couple of weeks. I’ve been tracking stairs, water and steps and it is making me pay to continue. Not worth even starting with this app.

26. ★★★★★subscription and paid restrictions

    Was Great, Requiring Subscription for Basic tracking is in poor taste. Have used and shared this app for a few years. But deleting today after my daily step count is null unless I pay monthly. I am not opposed to monthly subscriptions for added value. But to degrade the existing experience is a subpar customer experience. Add a macro tracker, something else and charge. But to take away what we’ve been given and force payment is not okay. On to the next….

27. ★★★★★negative experience without a specific reason· unspecific

    Used to be a great app. I’ve used this app on a couple of different challenges and it was great. Now they’re charging just to track steps. They took the fun and competitiveness out. Find a different app this one is now useless.

28. ★★★★★subscription and paid restrictions

    Used to be good. It was a great app at one time. You could track your steps water intake and how many floors you’ve done but now they charge for that. Been using this app since last year. Needless to say we’ll be moving on to something better.

29. ★★★★★negative experience without a specific reason· unspecific

    Free features no longer available. Apparently there was an update and now there are A LOT of features no longer available with the free version. I’ll be deleting the app.

30. ★★★★★negative experience without a specific reason· unspecific

    Shame. The app never really worked well for me and our group but it did what we needed it to. Now they are requiring the “pro” version, which I assume still doesn’t function correctly, to track steps, floors and water. I wouldn’t pay $5 for the app before and then asking for $40 is laughable. Not worth it.