Outdooractive

What people write about

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1. ★★★★★privacy and excessive permissions

   They ignore your privacy and notification settings. No matter how many times you disable the privacy settings or turn off notifications within an hour they’re all back on.

2. ★★★★★data, history or progress disappears

   This use to be a great app. They ruined the app. So complicated. Nothing works anymore. Constantly quitting and restarting the app as you get ‘lost’ in it.

3. ★★★★★negative experience without a specific reason· unspecific

   Almost died. The map got me lost, going through what was not even a path. Then came to a stream crossing the path and no bridge. So I had to turn around. I have disabilities and planned the 1.6 mile, I had to walk 3.5 to get back to the entrance of the park.

4. ★★★★★login, signup and account access

   Locked out. It’s impossible to reset my password, I’m stuck in a loop (tried both phone and laptop)

5. ★★★★★subscription and paid restrictions

   Paid for a legacy map, they handicap it to encourage payment. Outdoor active bought view ranger, and has now disabled features for lifetime users who paid for maps. Makes it’s virtually unusable. Doesn’t reply to requests for help. See multiple other reviews like this they never have fixed it.

6. ★★★★★trial charges and refunds

   You pay a full year for what they call a trial. It says you have a trial subscription but it charges you a full year. I tried to cancel within a week but couldn’t. You can’t evaluate the app without access to the paid service so this is a sneaky trap. After comparing, I prefer Kamoot.

7. ★★★★★subscription and paid restrictions

   chill man. this app slaps you in the face with their paywall way too much. won’t buy subscription just because of how annoying it is.

8. ★★★★★crashes, freezes and errors

   Buggy. Keeps zooming out every time I try to zoom in.

9. ★★★★★subscription and paid restrictions

   Doesn’t honor purchases. I paid for lifetime U.S. maps with Neotreks, then Accuterra, then ViewRanger. Now this company has bought ViewRanger, and they are the first to not honor my lifetime maps download. After this poor review, they allowed download, but they have disabled zooming out, so you can’t see enough of the area to make any decisions or see landmarks. They also don’t allow adding waypoints or creating a plan based on coordinates. Cannot recommend.

10. ★★★★★negative experience without a specific reason· unspecific

    Not work. It is impossible to recover the password. A password reset message is sent to the mail, but the reset does not work!!! Unfortunately, we encountered a problem when sending you an e-mail. Please check and update your address

11. ★★★★★subscription and paid restrictions

    App has gotten worse. This used to be my go to for finding routes and hikes in the alps. Unfortunately now they've hidden most hikes behind a paywall. A lot of the "premium curated" hikes are just hikes which are publically/alpine club maintained trails. You can still find these if you search for info at the local or regional tourist offices.

12. ★★★★★negative experience without a specific reason· unspecific

    Bring back view ranger. They tanked a wonderful app just to make this abomination.

13. ★★★★★negative experience without a specific reason· unspecific

    How to activate my account. Got redirected from ViewRanger app and the account from ViewRanger is not able to reset password.

14. ★★★★★subscription and paid restrictions

    Too much!. I had a great hiking app. It’s gone and now this app, which got a subscription to, keeps asking me to upgrade. I don’t want to, What I WOULD Like to do is set the fields on the map but apparently it’s not available. My POIs don’t show up. I have load every time I use the app. Does it track - yes. It’s just not user friendly. Why can’t I add my waypoints to an active track? I already paid for the app and I get a prompt every time I open the app to buy pro. I can’t create a “ my map”! Downgrading to 1 star!

15. ★★★★★trial charges and refunds

    Don’t get the free trial. Canceled my free trial within 2 days of the renewal date and was charged 61 dollars for the full year. They would not make an exception or change it to the monthly rate. Ridiculous for an app I will never use. AllTrails is way better.

16. ★★★★★subscription and paid restrictions

    Scummy business practices. They acquired ViewRanger just to shut it down. Their service is not comparable. ViewRanger allowed you to save maps for offline reference for free, and this app requires a pricy annual subscription.

17. ★★★★★subscription and paid restrictions

    Engages in theft. This app requires you to purchase a “Pro” membership to download offline maps. It takes your money, then when you want to download, it loads a screen that tries to sell you a more expensive “Pro Plus” membership without allowing you to download anything. I sent a message to their customer support complaining about this issue and never got a response. Don’t pay the owners of this app a penny unless you like throwing money away.

18. ★★★★★negative experience without a specific reason· unspecific

    Doesn’t have my map I’ve used for 10 years. I’ve been with accuterra, neotreks, ViewRanger and now Outdooractive. I can’t understand where my simple topo map is that shows color coded land ownership (BLM, NF, Wilderness, state and private lands.) ViewRanger was so simple to use, zoom in on an area you are headed to while in cell range and you could rely on it anywhere offline. I understand your wanting to have a more in depth inclusive app. But it’s useless without the map I’ve used for 10 years and my waypoints. Is there a plan to fix this? Or should I move on. Also I emailed a month ago with these questions and zero response. But today I got an advertisement about a through hiker which is cool but it reminded how useless this app is to me.

19. ★★★★★negative experience without a specific reason· unspecific

    Nope. App keeps booting me out. Can record track but to view after or any other function it doesn’t work for me. I have iOS update and app updated. Help center doesn’t have Report problem avail although it states it does.

20. ★★★★★subscription and paid restrictions

    View ranger was better. Not only did I loose my lifetime subscription but the over all app is garbage compared to view ranger. Thousands of points that don’t work properly on this app now. Motion-x is way better but unfortunately still not ViewRanger. Swallow your pride and re-open the ViewRanger app so we can use it. Also if you want us to use your map we need a way to permanently set our old waypoints onto the map and always have them available. ViewRanger was a outdoors app where many of us wondered off the grid. Your app is useless.

21. ★★★★★negative experience without a specific reason· unspecific

    You killed viewranger!!!. View ranger was far better with lots of free options. This app has no free features.

22. ★★★★★negative experience without a specific reason· unspecific

    Not Impressed. Such a downgrade from ViewRanger. Can’t see prior friends - not a good social app.

23. ★★★★★negative experience without a specific reason· unspecific

    Please bring back ViewRanger. Being the acquiring company you probably have a big ol’ bias choosing between this and ViewRanger. I’d like to add my voice to the choir asking for ViewRanger back. This app is feature bloated, user interface is a mess (4 different ways to access a map, each with its own quirks) and the best features of ViewRanger are lacking.

24. ★★★★★ads disrupt the experience

    Constant ads. Open the app and try to select your activities and you are constantly bombarded by bitcoin app ads. Just what I want to see in my outdoor app! They fill so much space I can hardly avoid clicking them!

25. ★★★★★subscription and paid restrictions

    This “ViewRanger replacement” will inevitably fail, and get sued. I paid for ViewRanger. Im not paying for another 30 dollar per year app that cant even present a lat long. None of the integration works from the switch. Thanks for ruining a good app, u will ultimately fail and maybe even have a class action suit against u for all these comments i see regarding a new paid prescription when we paid for lifetime access to ViewRanger!

26. ★★★★★negative experience without a specific reason· unspecific

    View Ranger Replacement - Awful!. This is a bad replacement for the excellent View Ranger which it replaced. Every week a new update to push you to buy Pro version. To be deleted.

27. ★★★★★subscription and paid restrictions

    Disappointed. I’ve been a long time user of ViewRanger which merged with OutdoorActive. All the premium maps that I purchased along with the existing AR functionality to mark landmarks on the skyline are now locked behind a subscription paywall that costs more per year than my original one-time purchase. Account migration claims to include access to purchased maps, but I haven’t seen them show up yet. So many ads.

28. ★★★★★subscription and paid restrictions

    I want view ranger back. I paid for lifetime subscription “USA Slopes” “USA topo” etc… I can’t see or understand anything on this app. View ranger I was able to zoom out and see the whole state where I’ve dirt bike, snowmobile, kayak, hot air balloon ride, etc.. this app I can see like 1 mile??? I’m not happy about this switch over.. 3 months free then I’ll have to pay? I already paid for lifetime subscription maps with view range, down load area & use off line. I believe this app should honor that and it should be identical to view ranger app.

29. ★★★★★subscription and paid restrictions

    Downgrade from ViewRanger. Very disappointed after migrating from view ranger to see that all of my lifetime map subscriptions are gone. If you are in search of a new gps mapping app maybe you will like this. I personally won’t pay for a subscription to something I already bought. If I am going to pay I will use other apps that are better suited for my needs.

30. ★★★★★accessibility and assistive-technology issues

    useless for offline navigation. This app is supposed to replace Viewranger, which I used for offline navigation in many countries and always found easy to use and perfectly reliable. In contrast, Outdoor Active lacks easy access to key functions and can’t be relied on in the field. This makes it useless in the mountains or anywhere else where reliable offline navigation is a must.