Avira Password Manager

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1. ★★★★★negative experience without a specific reason· unspecific

   Always Crashes. Log-in, added Password and has crashed for several months.

2. ★★★★★negative experience without a specific reason· unspecific

   Lock out. They will lock you out without a single way back in if you lose your master password. Worst part is they will tell you your master password is wrong when you haven’t changed it. I only regained access through another device I switched apps because of my experience

3. ★★★★★negative experience without a specific reason· unspecific

   Technicians need to update instructions for iOS.. There was no “Keychain” and I wasn’t able to enable Autofill.

4. ★★★★★login, signup and account access

   Unable to login with the app.. No problem logging in on my computer, but the app is impossible to use. Tried deleting and reinstalling. No Luck. Extremely frustrating

5. ★★★★★crashes, freezes and errors

   Broken and They Won’t Fix. I had been a very content user of this app for a few years until it recently required me to enter a password every time I want to use the app. It is now completely locking me out and is useless. I opened a ticket with them, but they haven’t made any fixes despite me following up with all the requested information.

6. ★★★★★negative experience without a specific reason· unspecific

   mobile apps dont work. it’s unreliable on iPhone and Android. can’t login, neither through google or just plain regular login. it works on pc . just to let you guys now , this was s how you loose customers. before it was you are not connected to the network and now try again later. nope , save yourself the trouble

7. ★★★★★crashes, freezes and errors

   Wildly Inconsistent, can’t sign in a lot of the time. The app and service have been ineffective since I signed up. Face ID correctly scans, but does not log you in and will freeze the password field so you can’t login manually. Other times, you’re able to sign in but none of your passwords are available. It shows you have 0. You have to force close the application several times (which just increases the likelihood of having the same Face ID or general login issue) or wait an hour or two before the system decides to show you your passwords. This has completely turned me away from Avira.

8. ★★★★★negative experience without a specific reason· unspecific

   No longer works. I used to recommend Avira and the password manager to everyone but it is now unusable. Plug in rarely works, always asks for master password, never accepts the correct password without repeated tries, and is so cumbersome to use it’s not worth it. Currently moving to an alternative product. Don’t waste your time

9. ★★★★★negative experience without a specific reason· unspecific

   Huge Issue with Master Password. Usually love this app, but for the past few weeks it’s been almost unusable. The app has been rejecting the correct master password randomly, forcing me to delete, redownload, and log back in, at which point it accepts the same master password it was rejecting.

10. ★★★★★negative experience without a specific reason· unspecific

    This stupid app won’t update all the passwords on my account.. I have to access my account from a browser (on mobile) in order to view all my passwords. Can someone please fix the API call, interface, or whatever else it might be that won’t allow the apps to download/save all the passwords onto the app? This app is clearly not just polling the account else it would automatically get a copy of all the apps. Instead it only shows 200~ of the 900+ I have saved on the web portal. I use this app to have it called when I want to enter my password on a site. If your app doesn’t have “access” to the database behind the web portal, then by god, what purpose does it serve!? A stripped down version of my account?

11. ★★★★★login, signup and account access

    Used to love it. I used to love this app but as of late, across different iPhone and iPad devices, it just won’t open. Works fine on computer browser but when I try to use it on my phone, it scans my face and then stays on the login screen, then when I type in my password it does the same thing. Then after a few tries it tells me I’ve tried too much (of the correct password) and I’m locked out temporarily. My mother has been having the same issue. What’s the point of the service if I can’t open it.

12. ★★★★★negative experience without a specific reason· unspecific

    So damned sick of this app. It asks me to enter my master password. I enter it correctly but the app says I have entered the wrong password. I verified it is correct but I still can’t log in. I’m done!

13. ★★★★★login, signup and account access

    Unreliable performance. I faced many issues with this app 1: all my store passwords and MFA tokens gone blank. 2: unable to login to my account even my password is correct. 3: unable to login and stuck on login screen. 4: app keep crashing. 5: too slow

14. ★★★★★negative experience without a specific reason· unspecific

    All passwords gone. I open it one day and all my passwords are gone,

15. ★★★★★negative experience without a specific reason· unspecific

    Awful-Terrible-Incompetent-No Responsive. My six years of experience with Avira has been terrible. Avira has proven to be incompetent, out of touch with cyber security, and apathetic to the concerns of their customers. Despite failing in their sole promise and task of keeping my passwords safe and out of the hands of hackers, they just turned them over to hackers without concern or care. Avira turned over nearly 200 passwords that I have collected for over six years. I started checking emails after a 10 day hiatus due to a hospital visit. It was brought to my immediate attention by Avira that my Password Manager was under attack by hackers. Avira emailed no less than 30 times giving notice of failed attempts from around the world of people trying to gain access to my password manager. I am unaware of the logistics but someone gained control of my Avira PM and they changed the master password. Avira has ignored my requests for assistance and my repeated emails. This should be simple, I have not changed my email or IP address. Someone else with a different IP has changed my account Info. As a security measure I keep my Avira Password in my Norton and Bitwarden PM. They along with my iCloud PM all three have the same Avira Password. Do not trust this company. It isn’t my mistake. Avira allowed someone to change my password. This is the 2nd time Avira has shown a total disregard for my property. Avira had a vault that was advertised to the consumer as a place to hold valuable photos. I used the vault for photos of family, pics of valuable account info, and passwords. everything that I placed in the vault was taken from me all because of my misplaced trust in Avira. Avira removed the website leaving customers without their valuable photos and personal items. They closed that program without my knowledge and refused all requests of mine to pull those irreplaceable items from their vault. Long story short don't trust them with anything.

16. ★★★★★negative experience without a specific reason· unspecific

    Fix ASAP. The app is opening and revealing my passwords without prompting for face or touchID and I have that security measure enables in settings. If this isn’t fixed, I’m removing the app. That’s unacceptable considering what this app is meant to do and should not happen under *any* circumstances unless manually disabled by the user.

17. ★★★★★negative experience without a specific reason· unspecific

    AVIRA password. Just downloaded this app. Terrible. Hard to use and it doesn’t work. Disappointed 😑

18. ★★★★★cross-device sync is unreliable

    It is really getting old. My computer and iPhone never sync. I can’t log in on my iPhone. This is getting old. Goddamn I can't even

19. ★★★★★slow performance and long loading times

    Really good if it wasn’t extremely slow. I have a iphone 7 with 250 passwords and this app is unusably slow and it doesn’t allow you to move your passwords sure you can export to csv but no other password manager supports the format so you can’t import it anywhere else.

20. ★★★★★subscription and paid restrictions

    Horrible install - not user friendly. I listened to someone that this was a highly rated application instead of checking for myself. This is the worst application I have ever tried to install and tech support is non-existent till after the weekend. First thing Monday I will be requesting a full refund if I get through to someone. Looks like tech support maybe in Germany?? Learned an expensive lesson….

21. ★★★★★negative experience without a specific reason· unspecific

    Have to sign in master password every website. Works good on pc and iPhone, but not for iPad.

22. ★★★★★negative experience without a specific reason· unspecific

    Tom Bxxxxx. Anything has got to be easier than this.... How do I cancel.

23. ★★★★★negative experience without a specific reason· unspecific

    網站的帳號和密碼. 在Avira PWM 里用於存儲網站的帳號和密碼後，無奈只能存儲和修改，而不能徹底銷毀一切。

24. ★★★★★login, signup and account access

    Can’t use. The app just stuck in the login page. Cannot login to check or update any password. Reinstalled many times and just don’t work. So frustrating.

25. ★★★★★data, history or progress disappears

    Unlick not reliable. Unlocking the app with face id takes two attempts always. If I try to unlock with password, it doesn’t work and it prevents unlocking with face id as well. The only way to get it to work again is to delete the app, login and immediately enable face id.

26. ★★★★★crashes, freezes and errors

    Avoid. 75% of the time the app would just freeze, nothing you click would respond. There’s also sync issues where the credentials/authenticators won’t show up across different devices.

27. ★★★★★negative experience without a specific reason· unspecific

    Too Unstable. My problems started when the app developed a habit of forgetting all my passwords, forcing me to re-enter in order to retrieve them. The last time that happened, the app suddenly stopped accepting facial recognition as well - for no apparent reason. The customer support people were no use. I was locked out of the app and lost 145 passwords forever. The app is simply too risky to be used.

28. ★★★★★data, history or progress disappears

    terrible. used this pwm in my pc for over a year, works fine. The app however is absolutely terrible, it’s never consistently worked for me, i’ve had to reinstall it multiple times because it just breaks. Constantly tries to tell me i have no passwords saved which worries me everytime thinking the passwords have gone it my accounts been breached. As in writing this i’m having to delete it and install again on my phone. Well, third times the charm i guess?

29. ★★★★★negative experience without a specific reason· unspecific

    Sam. Never support to save new or updated passwords. All is manual and wasting time.

30. ★★★★★negative experience without a specific reason· unspecific

    New update. New update has caused me to lose passwords I had saved, when I use on websites Face ID no longer works and inserting password does nothing please fix!!!!