Taco Bell Fast Food & Delivery

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1. ★★★★★негативный опыт без конкретной причины· без конкретики

   LOCOS Game Reward. despite having over double the points to qualify for it, i never received the half of a taco party pack reward. there’s no support to contact for this, playing the game was just a waste of time.

2. ★★★★★негативный опыт без конкретной причины· без конкретики

   Order ahead pick up time issue. This is a complaint for two related issues. We placed an order ahead around 1pm for pick up at 5:15pm at the Taco Bell local to us under the assumption they would make the order close to the pick up time we specified at check out. I got to the location to pick up the food and I was at first told they couldn’t find the order in the system. I had my partner send me the screenshot of the order with the order number and showed it to another employee and he was able to find it in the system and made the remark that it was in progress for over 200 minutes which makes sense since we placed it over four hours ago for the time I arrived for pick up. They were going to start making it and. A few minutes later, the woman who I assume was the shift supervisor, called the name in the order and had the receipt to show me the time the order was placed and proceed to tell me they made the order hours ago and because it wasn’t picked up, they ended up throwing it away. She tried blaming my partner saying he must have selected ASAP instead of the pick up time, but that would be pretty hard to do since you have to scroll to pick the time. The woman said they’d make the order but still pushed that it was our fault. I googled to see if it was a known issue with the app and apparently it is when you place a pick up in store order at a specified time. I got the food, went home, and we realized they missed an item in the order which could either be an honest mistake but considering the attitude I received from the shift supervisor, it feels intentional. I do not like leaving negative reviews because I worked in retail and customer service for over a decade and I know that it’s not an easy job, but I didn’t appreciate the attitude I received and the fact that the order was also missing an item at was clearly in the receipt. Please fix the app so this isn’t an issue anymore.

3. ★★★★★вылеты, зависания и ошибки

   App is broken. Every time I try and add something to the cart to checkout nothing happens. Like I want to order food but your app literally won’t let me. Had to order McDonald’s instead.

4. ★★★★★негативный опыт без конкретной причины· без конкретики

   App Doesnt Work. The Taco Bell app is the worst fast food app out there. I cannot add menu items and there is no cart/bag. I uninstalled and reinstalled the app but nothing has fixed the issues. I see others are having the same problems. Don’t waste your money.

5. ★★★★★подписка и платные ограничения

   Crooks. They just keep taking more and more things off the menu and finding ways to keep serving the same 4 ingredients in different ways while trying to charge you $10+ to eat. No combos, nothing people actually want.

6. ★★★★★подписка и платные ограничения

   I can’t pay on the app suddenly!. Today I suddenly have no payment options on the app perish than Apple Pay. Up till now there has always been an option to pay by credit card or PayPal. I don’t use Apple Pay. What’s with this stupid update!?

7. ★★★★★негативный опыт без конкретной причины· без конкретики

   Glitchy. 3 times now I have placed an order in the app, it charged my card, then the order showed “error” and didn’t go through. This app takes your money and doesn’t put in your order.

8. ★★★★★негативный опыт без конкретной причины· без конкретики

   Code. Never sends me the code to my email or my phone number. Can’t use.

9. ★★★★★негативный опыт без конкретной причины· без конкретики

   Can’t add food to cart. Literally can’t order because the add button doesn’t work, and can’t redeem my rewards because you can only redeem them by ordering through the app (which is also classist)

10. ★★★★★подписка и платные ограничения

    Getting worse. Doesn’t like to use save payment methods and typically only allows for Apple Pay. Also trash move devaluing the pic cravings box. Not like you’re a billion dollar company.

11. ★★★★★негативный опыт без конкретной причины· без конкретики

    Terrible. This app is pointless unless you’re so desperate for the freebies they give for using it. It updates frequently, which requires you to sign back in. So that basically means every single time I use it. I have other apps that update that don’t require me to sign back in every time. If your app developer can’t figure that out, fire them and get someone who can. Secondly, the doesn’t get made until you show up at the drive thru and tell them you’re there. So much for saving me time. Screw it, I’m not going to give you free labor for order entry, I’ll just order at the drive thru.

12. ★★★★★негативный опыт без конкретной причины· без конкретики

    Turn off promotion notifications. I wish this app had the ability to turn off the promotion notifications without turning off order notifications.

13. ★★★★★негативный опыт без конкретной причины· без конкретики

    Literally cannot place orders. It wouldn’t be an issue if certain items weren’t online exclusive meaning if I go physically in without placing online I can’t get what I want, it always gets to the last screen but never finishes

14. ★★★★★вылеты, зависания и ошибки

    Not working. App only shows gift cards under menu, stuck trying to select a restaurant, worse fast food app I’ve used

15. ★★★★★вылеты, зависания и ошибки

    Still unable to order. Still acting as if there is no cart for iPhone users. I don’t need useless responses, fix the damn app! My McDonalds app works great and they’re literally across the street from my local Taco Bell so I guess they’ll continue to benefit from the Taco Bell app not working.

16. ★★★★★подписка и платные ограничения

    Different customization system. Shouldn’t need to pay $1000 to customize when you remove items. If I’m trying to make something vegan it makes no sense if I take out nacho cheese, shredded cheese, sour cream extra and the price stays the same but I get charges 50¢ for lettuce, 70¢ for beans, etc. For example, chickfilas system takes out the cost of an item if you remove it. It is now mandatory for me to pay extra to get refried beans as a substitute for chicken in the chalupa ($7 box) this is stupid. I should be able to substitute meats for free, especially when I’m DOWNGRADING. Also horrible new system for filing complaints about the meal. I’m not looking everywhere for the receipt to find 20 pages of information just to complain about a mistake. We don’t even get a $10 coupon anymore, just a useless email that’s helps no one. How cheap and lazy.

17. ★★★★★негативный опыт без конкретной причины· без конкретики

    Taco bell is bad for youuuu. Behhhh

18. ★★★★★негативный опыт без конкретной причины· без конкретики

    Horrible. No guest checkout

19. ★★★★★негативный опыт без конкретной причины· без конкретики

    Forced re-login after update. Annoying to have to update then relogin while in line or store. Garbage app.

20. ★★★★★негативный опыт без конкретной причины· без конкретики

    Cannot view my cart. When I tap “Add” to any item it will put the item in a cart that I cannot see and eventually when I try too many times to add something it tells me I cant add any more of that specific item.

21. ★★★★★негативный опыт без конкретной причины· без конкретики

    App don’t work. My app only worked the first time and has never worked since. It just kicks me out.

22. ★★★★★негативный опыт без конкретной причины· без конкретики

    Absolute TRASH!. No way to cancel order. Charged and will never receive. Absolutely no customer service. Deleting app they can have my $10

23. ★★★★★негативный опыт без конкретной причины· без конкретики

    Freezes up every time. Useless app, freezes at store location lookup and bricks consistently

24. ★★★★★негативный опыт без конкретной причины· без конкретики

    App never works. This is by far the worst fast food app ever. Never works, full of login bugs and problems. Been kicked out of my account a million times with no way to log back in for days to weeks at a time, causing the handful of terrible rewards I’ve earned to expire before I can ever claim them. Receipt scanner has never worked for me a single time, I always have to manually key it in. I think an 8th grader could vibe code a better app than this.

25. ★★★★★негативный опыт без конкретной причины· без конкретики

    No cart icon. I can add things but there’s no way to see my cart. The icon is missing. There’s no way to check out. What a joke. No I’m not going to email support. It’s your job to figure out the issue.

26. ★★★★★негативный опыт без конкретной причины· без конкретики

    Prices. The app is great, I’m just leaving a one star review because their prices keep going up

27. ★★★★★негативный опыт без конкретной причины· без конкретики

    Delivery doesn’t work. Ordered delivery through the app and it never got delivered. I had to go in person to get it after waiting an hour and receiving no confirmation. Zero stars

28. ★★★★★подписка и платные ограничения

    Stopped completing orders. Used to work great but now fails to submit orders and will charge and later credit your card.

29. ★★★★★не хватает нужной функции

    No option for regular mtn dew. They have the other mtn dew options but not regular mtn dew

30. ★★★★★вылеты, зависания и ошибки

    No food flavor, no nutritional value. After not eating Taco Bell for several months I see the spell was broken! I can now realize the food has no taste, is likely fake and of course the only nutritional value is sodium and ultra processed carbs.. I’m free!