Joist: Estimate Invoice Maker
300 прочитанных отзывов · 6 тем
хвалят 44% · смешанно 14% · ругают 42%
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- ★★★★★бесплатное стало платным и заблокировало старые счета
They will try to run your business for you!. Omg this is by far the most annoying app I have ever used! The app itself is fine, but the company won’t leave you alone! Constant messages and emails with ideas and suggestions on how to use the app and get more business! Yes, that’s right! Joust thinks they know more about your business than you!!! Worst part is you can’t stop it!!! Looking for an alternative to this service.
- ★★★★★бесплатное стало платным и заблокировало старые счета
They Keep removing features and increasing the price. They keep removing basic and deported features while increasing the price so they want you to upgrade all the time with the higher monthly rate for basic features you had on your plan. It’s a good app if you pay top dollars for the higher plan tier, but there are many apps over there that will do the same for much cheaper so I wouldn’t start with this one if I knew that they will keep doing it every year
- ★★★★★бесплатное стало платным и заблокировало старые счета
Elite upgrade. Slowly but surely, every good feature I’ve been using as a pro subscriber, becomes an Elite subscription service. I’m moving to a different platform.
- ★★★★★бесплатное стало платным и заблокировало старые счета
Good app but I’m going to move to another. I give it a 5 star for being functional user friendly and the payment options for client are all there . I give it negative stars for cutting out app functions like reports which I had already upgraded to pro (cost more) to keep now they take them away and say upgrade again to elite to see them , which of course cost more which I’m tapped out for this so see ya I’m moving on to better cheaper app
- ★★★★★бесплатное стало платным и заблокировало старые счета
Extortion. I started using this app when it was free. Then it went to charging and now limited documentation. I’m retiring now and must pay a monthly fee to access records I paid a monthly fee to create. EXTORTION!!!
- ★★★★★бесплатное стало платным и заблокировало старые счета
Past invoices. Once you end your subscription you have no access to the past invoices you paid to create.
- ★★★★★бесплатное стало платным и заблокировало старые счета
Love the app but…... Every time there’s an update, something is taken away. It started with the monetization, which I understand. Then the limit on quantity of invoices… then the sample logo pinch…… now there’s an increase in subscription fee… it’s pricing me out of the app. I love the app, but can’t justify paying for it to only be able to have 5 sales per month- and now with the latest price increase.. if I can create more invoices per month, I’d maybe be willing to pay the extra. But for now, I’m looking for a switch. What a shame. I’m so disappointed.
- ★★★★★бесплатное стало платным и заблокировало старые счета
Want refund. Took my money for pro but want let me create any more estimates
- ★★★★★поддержка то быстро помогает в чате то неделями не отвечает
Don’t use it. The app is good but the people who run the app are not. There is No customer service phone number to call when they scam you and when you reach them in the chat, you may have to wait for 3 days for a response. Oh and when they respond you it will be a different person than the one you started to chat with. Also they will block your app so you can start a new subscription before your subscription ends,so they can get more money from You. I just made a research and there are other apps with better service and the price is like a half of what you will pay here. I had this app for many years and it was good but the people who runs it now are scammers. I don’t recommend anyone to use this app.
- ★★★★★бесплатное стало платным и заблокировало старые счета
Must pay to use. its a great app i will say makes it easy to use n create invoices and quotes BUT They push you to pay monthly to use. Any open space they have they insert an ad about them to pay to unlock full app.
- ★★★★★не хватает конкретных функций вроде офлайн режима и автоподписи
No 2 Factor Authentication. Seriously this app takes payments and doesn’t have 2FA like we are living in 2001. This app could be the best in the world but if it doesn’t have a secure system then it’s worthless to me. Guess how I found out? I got hacked and clients were getting emails from my account. Then go to call customer service but surprise surprise…no phone number. Just some AI chatbot until I finally get to chat with what I think was a human. Wtf.
- ★★★★★поддержка то быстро помогает в чате то неделями не отвечает
Horrible app support. Zero customer support, I’ve been a joist user for what feels like 10 years(from the beginning when the app was free). I am a joist pro elite subscriber and even though I’ve paid for the whole year I’ve been harassed every time I open or move through the app about making a payment. I’ve tried everything to make it go away. No one from Joist will return my emails or app messages to help. Just complete lack of respect or appreciation for its users
- ★★★★★ошибочные списания и невозвращённые деньги
Deceptive practices. Tired of being screwed by this company. I’ve been using this app for years, but I’m done. I was going to cancel before but was told by one of their people that the joist edge program would help me pay the monthly price to use the app. Turns out they changed those rules and now have to meet a minimum spend of 12.5k with Home Depot. I’m sure cutting that check twice a year was painful, so they just decided to change the rules. I’m done. These people suck.
- ★★★★★поддержка то быстро помогает в чате то неделями не отвечает
Nonexistent support. Ran into issue where invoices and estimates were not delivering via email found out after customers were complaining they were not receiving. Joist had no solution to correct only alternative solutions to send via text message. You’re better off with QuickBooks. Don’t take the chance of losing revenue with this software like I did
- ★★★★★ошибочные списания и невозвращённые деньги
Bad customer service. Needed to pay the monthly fee to get started again and they charged me yearly fee and overdrew my account. Told me no refunds. Took my money and left me high and dry. Caused me many problems and when asked them the same question over and over laughed in my face and did nothing.
- ★★★★★бесплатное стало платным и заблокировало старые счета
Terrible. Do not for any reason make even a free app subscription. They absolutely for no reason will lock you out of your account even when you’ve overpaid by nine months.
- ★★★★★поддержка то быстро помогает в чате то неделями не отвечает
Bad service. Very bad communication, you can speak over the phone with no one only via chat and they not even answering you , the whole business stop working because of them . Definitely not recommended!
- ★★★★★приложение зависает и теряет несохранённую работу
App doesn’t work. I downloaded this 4 times and every time I go to create an account it crashes and the app closes
- ★★★★★приложение зависает и теряет несохранённую работу
Horrible payment options. It says it’s unable to process my payment and when I go to change my payment options it just gives me a useless way to update it and I’ve tried and it hasn’t helped at all and I’m unable to access my invoices nor estimates and the ai was no help what so ever
- ★★★★★бесплатное стало платным и заблокировало старые счета
Forced an upgrade to keep line items…. After four years joist has decided to monetize basic lists by making them part of the “elite “ subscription . But it doesn’t stop there, in order to even upgrade your account you must use the exact same device you signed up with…. (A phone I haven’t had in 4 years) then the customer service tells me that I must delete my account to upgrade and lose over 300 customers and thousands of invoices estimates . It’s incomprehensible how this company can have this much disregard for its customers. AVOID THIS APP!!!!!!!! More problems than solutions!!!!
- ★★★★★приложение зависает и теряет несохранённую работу
Joist is no longer worth it. I’ve been a joist user since they started, I even was on the review team to help improve it. This app has been costing me a lot of lost jobs, all my regular customers no longer receive the estimates, I’ve tried everything and no improvement!! The app won’t work on ultra 5G service. They tell me I need to ask customers for their wifi password which is very unprofessional!!! I’m discontinuing my subscription upon renewal! Now they use AI and I can’t get a person to help! I have to print the invoices and mail them now!
- ★★★★★ошибочные списания и невозвращённые деньги
Payment issue. Charged my client through this stupid app. Money is up in the air for 2 weeks now. Of course there’s no number to call and no agents available
- ★★★★★бесплатное стало платным и заблокировало старые счета
It was worth it.. when it was free now it’s just overpriced lackluster app in my opinion. Used it for a while basically for the template for estimates. That’s all I use it for. Was free to do so then they jumped from free to 14 dollars month. Then raised the prices a buck within a year of that. So I’m deleting and unsubscribing today because I’m not paying that for a template I can get free online
- ★★★★★ошибочные списания и невозвращённые деньги
Rip off stole my money. Joy charged me twice for my subscription one charge of $13.99 another charge of $7.99. They refuse to refund one of the charges even though I’ve sent them proof that I was charged twice for two subscriptions on the same day. I will also add the customer service associate May and I use that term customer service associate loosely, cause she’s no help at all is refusing to connect me to a supervisor to handle my situation.
- ★★★★★ошибочные списания и невозвращённые деньги
Don’t use. Joist app, I canceled my subscription 4 months ago. You charged again. I then cancelled my account three months ago and you charged me again. I then canceled my account two months ago and you charged me again. Then I called the bank and placed a stop payment on all your charges. You lost my information and denied my access to my account. I reported you to apple and the federal government of your fraudulent activities.
- ★★★★★бесплатное стало платным и заблокировало старые счета
Got greedy. 👎🏿
- ★★★★★бесплатное стало платным и заблокировало старые счета
Rip off. Great when it was free I’d use it if it wasn’t so expensive
- ★★★★★поддержка то быстро помогает в чате то неделями не отвечает
When it works. Works as expected when it works but is so inconvenient when it doesn’t and customer support will offer you nothing useful, only an apology that they set you back and you’re invoicing of clients will be delayed and you’ll be unable to pay your help or yourself for another week. Definitely not ideal for contractors when payment time is paramount to your help. Feels like I’m talking to AI when communicating with support. I’m not looking for yet another apology. As a contractor, I need an invoicing app to work when I need it to but if it’s not reliable when it needs to be then what’s the point of paying for it? Support is unhelpful and loaded with apology after apology but have nothing to offer to compensate for delays. You’d think they would wish to retain a longtime user and monthly JoistPro member. Not the case. I would suggest either utilizing a better invoicing app or have a reliable backup to use in a pinch because these guys only want your money and won’t offer you any solutions, only pre-programmed responses and zero accountability.
- ★★★★★приложение зависает и теряет несохранённую работу
Horrible. Si buscas una app por favor no uses esta app es demasiado lenta y tiene muchos problemas
- ★★★★★бесплатное стало платным и заблокировало старые счета
Do not do it. Figured I would give it a try. Seemed to work ok at first glance. Was gunna upgrade but the purchase portion of the app doesn’t work unless you pay for a year. Tried using customer support but they were worthless. Log in a good while later and customer support just decided to charge me without asking and then attempted to blame it on Apple somehow? Even thought it’s charged from there app. Tried to delete my data but you can’t… so there is that.