UNest: Investing for Kids

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1. ★★★★★негативный опыт без конкретной причины· без конкретики

   Horrible customer service. Horrible customer service, I have contacted them many times to cancel and I’m still getting memberships fees taken out. They said I would get $100 to shop.com but I never got it. DO NOT USE

2. ★★★★★подписка и платные ограничения

   Bad. Been investing for more that a year now and all of a sudden I can’t log in the it say I don’t have an account. But I’m paying for the membership and a monthly deposit for both of my kids. Is this a scam???

3. ★★★★★негативный опыт без конкретной причины· без конкретики

   Gifts. Bring back the birthday gift options!

4. ★★★★★негативный опыт без конкретной причины· без конкретики

   Can’t access my account. There is an update but it won’t let me update it or open the app. I have no access to the account at all and I haven’t gotten any help from their “support.” I have been investing into this account for over a year and cannot get i to it at all.

5. ★★★★★триал, списания и возврат денег

   The WORST. UNest wasted my entire free trial cancelling my deposits, my money is still being held and by the time it deposits how it should, I’m gonna lose a chunk of it paying for a membership when I was trying to TRY the app out. Like a FREE TRIAL should. But UNest doesn’t care about their customers, it’s highway robbery. Invest ANYWHERE else.

6. ★★★★★негативный опыт без конкретной причины· без конкретики

   Withdrawing your money takes 3+ weeks.. If you have an emergency and need your money in a timely manner, this app isn’t for you. Also the monthly fee that you pay exceeds the return on the account. I was better off putting my money in a regular account and adding the extra $5 per month.

7. ★★★★★подписка и платные ограничения

   No access even after paying. Paid yearly subscription and was never given access. Cancelled sub but lost the year subscription fee.

8. ★★★★★подписка и платные ограничения

   Almost scam, useless imcompetent. Poor communication. Subscription started even before the account is not set up. They did not inform me at all that my account wasn’t set up yet . The App just showed that the deposits would start on xxx dae.

9. ★★★★★поддержка не отвечает или не решает проблему

   Grossly Incompetent Support Team with ID verification. I had submitted my passport, driver’s license, and SSN card multiple times in this app and have made sure that the photo was clear EACH AND EVERY one of the 7+ times I submitted it. However, on the SINGLE instance that the photos were approved, the support team contacts me later to say they rejected it. This was after I expressed my concerns about the ID verification with them previously and experienced long wait times and they had little to say. If they ever verify my account I will update this review, but until then I have to stand by my recommendation that this app is HORRIBLE due to grossly incompetent customer service. If they won’t even take my money in the app why should I bother doing business with them?????

10. ★★★★★реклама мешает пользоваться приложением

    High Fees and Nonstop Ads. High fees, so when you are just starting out it will eat your account. Non stop ads even after opting out of everything possible.

11. ★★★★★негативный опыт без конкретной причины· без конкретики

    No gift option available. I got it just for gift option and after 2 months I still can’t use it

12. ★★★★★подписка и платные ограничения

    Do not use this app for investment!!. I closed my grandson’s account I open for him in the beginning of 2022. I wrote an email and requested the funds be transferred to his Charles Schwab account that I opened for him. Charles Schwab is a better app because it does not charge monthly fees for accounts. Low and behold 8 months later UNest had not closed out my grandson’s account and they have been taking money from my bank account for fees and direct deposits yet his balance on UNest account showed ZERO BALANCE! I have notified UNest and I keep getting the runaround of excuses why they haven’t sent me back my 175.00 dollars they owe me from my grandson’s account that they were not supposed to be taking out. They sent me the refund for the 8 months of fees but not the money they took. First they say the back office says they have to send me a check because they can’t transfer the money to my grandson’s Charles schwab account. No check was sent so two days later after waiting I emailed the UNest again. They said oh we can’t send you a check you have to send us a bank statement so we can verify your bank information. So I sent my bank account statement from my Varo account when is my fun money account.. so now.. UNest said that the back office people want to send my money back to my Wells Fargo account associated with the UNest account. I refuse to send my main bank account statement to UNest. So UNEST WHY AM I GETTING THE RUN AROUND. I am being to believe that UNEST IS A SCAM!!! Do not give them anything and open an account with a reputable investment company like Charles Schwab or Fidelity Investments!! My next step is filing a complaint with the Federal Trade Commission and my state Attorney General’s Office.

13. ★★★★★блокировка или удаление аккаунта без объяснений

    SCAM!. Scam, I initiated a withdrawal 2 months ago and to close the account, sent them bank account info and everything they requested. 2 months later and money is still in securities in account and they are telling me I am getting a paper check. Why would I send my bank account info for a paper check? Why would it take 2 months and counting to sell and send a check? It take 5-7 days to sell stock and receive a check through my Edward jones account. Do yourself a favor and pass on this company, the customer service is horrible and you may never get your money back like I’m dealing with!

14. ★★★★★негативный опыт без конкретной причины· без конкретики

    Terrible customer service. It has been 3 weeks and I have not been able to cancel my account. I have been back and forth with them since the 11th of June and I still do not have my money. I have reached out to my lawyer who will be reaching out to this questionable company, to return my money. They save your money just fine, but closing the account and trying to get your funds back is a completely different ordeal.

15. ★★★★★негативный опыт без конкретной причины· без конкретики

    Cancel my account.. App does not work. I’m trying to cancel.

16. ★★★★★негативный опыт без конкретной причины· без конкретики

    Do not use this app.. Most frustrating thing is you have no access to your account except through app (no browser access from your computer). Also, very limited choices for investment (way under performing even whole market ETFs). Dumbest app ever.

17. ★★★★★негативный опыт без конкретной причины· без конкретики

    Customer service. My bank does not participate with UNest. I have tried contacting them multiple times and nobody ever gets back to me. I want to cancel if I can’t utilize their service but it’s impossible to cancel if nobody every responds to you. I’m sure I would have liked the app if my bank participated but now they’re just taking my money.

18. ★★★★★негативный опыт без конкретной причины· без конкретики

    UNest. The best and the worst thing about 2021 is that we have the world at our fingertips but when things go wrong we can’t get a hold of a real person to talk to. UNest went from a 529 to a UTMA. I was not made aware of this change by UNest. Wishing I could talk to a live person and not email but hey… whatever… it’s just money. It’s not like it’s important or anything. I hope whoever reads this knows what you’re getting into and if you want a 529 or UTMA, GET A FINANCIAL ADVISOR!!! I highly recommend not going through UNEST. It’s garbage!!!!!! F****** garbage!!!!!

19. ★★★★★вылеты, зависания и ошибки

    Poor customer service. I heard about this through my sister who set up this for her daughter. I then did so for my two sons. Unfortunately, the gifting option is not working. I set this up on November 22 and the gifting was supposed to take one to two business days to activate. It is still not working. I sent an email last week with this information to UNest. I have heard nothing. Today, December 6, it is still not active. Not sure what the purpose of this app is if you are looking to have family and friends give towards your child’s education versus purchasing toys or buying items on in app games for the holidays. Maybe you should just ask for Venmo instead! Very disappointing.

20. ★★★★★негативный опыт без конкретной причины· без конкретики

    Zero Star Scam. It’s been 4 months since I first tried to withdraw my money from this. I’ve been given every excuse as to why I can’t get my money. They won’t answer the phone or emails anymore. Don’t waste your time or money. Their investment choices are garbage anyways

21. ★★★★★негативный опыт без конкретной причины· без конкретики

    Keep charging. This company keeps charging me $6 a month even though I’ve canceled. Where is my $5.99 a month even going to? Ridiculous!

22. ★★★★★негативный опыт без конкретной причины· без конкретики

    Terrible. I have closed accounts for 3 of my children about 2 months ago. And I have yet to receive my deposit back. I have emailed and sent messages from app and nobody has reached back to me about my deposit back. The phone number listed just tells you to contact them via email. Parents, be aware and don’t use this app, you may never see your money back as I am still waiting for nearly 2 months now with no words from them.

23. ★★★★★негативный опыт без конкретной причины· без конкретики

    Don’t do it. Out of the thousands of apps I’ve downloaded over the years, I’ve maybe left two reviews. This being one of them. Stay clear of this app. I wanted to try it out. Seemed like a decent idea. When I only got to a couple hundred dollars in, I decided that it really wasn’t worth the fee to Invest and was essentially losing money for using the app. So I requested a withdrawal and was just going to stick the money in another account I use. I requested this withdrawal over a month ago. There’s no reason, in this age, that it should be taking this long. None. Everything’s Instant now. They are stealing your money. Don’t use this app.

24. ★★★★★негативный опыт без конкретной причины· без конкретики

    Scam. Be aware that this is a scam. I applied before noticing there is no way to withdraw funds. There is no way to cancel recurring deposits.The only option is cancel account which is ignored. I have sent 4 emails requesting cancellations and only one automated response and account is still open. Read the other one star reviews and beware. Ignore any response to this as I have tried many times to call and email and am ignored. Will pursue other means to deal with them.

25. ★★★★★блокировка или удаление аккаунта без объяснений

    Service did nothing and charged fees. This platform connected to my bank and never deposited a cent into the investment account. However, they charged the monthly account maintenance fee every month from the very same bank account I linked to make investments. I feel I have been scammed by this service.

26. ★★★★★вылеты, зависания и ошибки

    App not working. Every time I put my pin in to get into the app it exits out of the app completely. I cannot access my account now at all, and there is no way to do so from a desktop.

27. ★★★★★негативный опыт без конкретной причины· без конкретики

    Never worked. I opened 2 accounts maybe 3-4 months ago for you daughters. The recurring monthly transactions never go through. Beginning of July, I noticed the app was charging me $6.00 a month, but wouldn’t put my monthly contribution in the accounts. In July, I canceled everything, received my $12 in credit, and the company is still taking money out of my account in August. 🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️

28. ★★★★★негативный опыт без конкретной причины· без конкретики

    Closed my account but still being charged!. I closed my account over a month ago, but they're still charging me nonetheless.

29. ★★★★★негативный опыт без конкретной причины· без конкретики

    Be CAREFUL!!. I opened an account for 3 of my kids a few months ago to test it out. Then I wanted to see if I can actually take money out and how quick it would be. Let me tell you, it’s been since MAY!! Then I saw how they won’t release my funds, I tried to close the account altogether and till today, they still won’t close it. I was so angry this morning when they tried to take out money from my account!!! I’ve emailed over and over again and NOTHING!!! Be careful and beware!

30. ★★★★★негативный опыт без конкретной причины· без конкретики

    Terrible. 5 star review until it’s time to withdraw. I have been trying to withdraw for almost two months now. No email back at all. It’s definitely a scam and I would recommend just saving your kids’ money in a safer, more traditional app. This isn’t safe at all.