Value Diary - Weight Loss Diet

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1. ★★★★★негативный опыт без конкретной причины· без конкретики

   DO NOT PURCHASE!. I went through all the setting up steps and purchased this app for $4.99/month. It then wouldn’t let me login or access it AFTER CHARGING ME. I then attempted to find a way to contact customer service for help and there is NO WAY to contact them without logging in. So essentially, they can take your money then say you don’t have an account when you login and you can’t get any assistance, until you login. I’m out $4.99 with zero recourse. Their website is trash, I hate to see what the app is like, though I never will.

2. ★★★★★подписка и платные ограничения

   Premium Subscription Issues. I have been using this app for over 10 years. Always loved it! However my subscription auto-renewed and when I logged into the app it won’t recognize that I renewed and I am unable to use the app’s features now. I’ve tried a data refresh, purchase refresh and nothing works. I created a IT support ticket with the development company of the app and have not received any updates or feedback for over a week now. I don’t there exists any support for this app anymore. They haven’t made a new version in years.

3. ★★★★★негативный опыт без конкретной причины· без конкретики

   Used to be good. I just started another diet. Last year I used UVD and it worked. What happened to the point calculations? 1 TBS of Olive Oil is NOT 31 points! It is 4 points. That is just one of many whacked out numbers. What happened? I wasted my money!

4. ★★★★★подписка и платные ограничения

   Terrible customer service. I am charged for the app through Apple subscription but the app says I have no account! I give up no customer service, no answer. I sent my apple subscription detail still can’t restore my purchase. I have canceled my subscription unfortunately I have paid to June 2023 with no access and no one answers. Worthless!!

5. ★★★★★подписка и платные ограничения

   App not working. Not sure if this app is compatible with latest iOS. Can’t get it to work at all. Requested a refund.

6. ★★★★★подписка и платные ограничения

   Scanner does NOT work. I was hopeful to use this app in lieu of paying a monthly weight watchers subscription fee. I purchased the year’s worth of usage ($25), only to discover that the scanner does NOT work. I have trouble-shot everything on their website. The scanner is imperative, so without it, this seems like a waste of my time. I refuse to create an entry for each food item I have purchased. Plus, it adds a LOT of time to my grocery store trips as I have to stand there to enter food macros to find out the points. I have asked for my money back. We shall see….

7. ★★★★★негативный опыт без конкретной причины· без конкретики

   Database is inconsistent. When we put in items the database comes back with identical explanations and differing point values. Impossible to use . Examples red table wine. Also look at McDonalds on your dining out section. The same item has various point totals. How do you explain these inconsistencies furthermore how do you expect people to use them???????

8. ★★★★★негативный опыт без конкретной причины· без конкретики

   Update app. Can you update this app; especially since the price is higher than it was when it was first created. This app doesn’t even change points when the day change unless you open it

9. ★★★★★подписка и платные ограничения

   Was great until they changed. Great program until they changed All my paid features not working and when I ask them they say offer ended in July 2020. Will have to look for another program that provides similar coverage

10. ★★★★★подписка и платные ограничения

    WDYM, “Program has ended”?! It still took my $!. My premium subscription renewed through iTunes in August but I hadn’t used the app since March and now that I tried to use it again all premium support is gone and my premium subscription will not restore even though I’m paid up until 2021!!!! What is going on??? I tried to put in a helpdesk ticket and it said you do not have permission? What the heck, Fenlander?

11. ★★★★★подписка и платные ограничения

    Here’s the thing. The way a company or app developer treats its paying customers is a big deal. I don’t know what I’m dropping $26 on or even $5 for a month. Without having some type of free trial I could be throwing away five bucks that I truly need right now in this economy. So to come to the reviews to see what people are saying and then find a review where the developer is straight up being rude to a paying customer raises all the red flags for me. I’ve used this app in the past to track Simply Filling and I had a good experience but that was in 2015. So yes, five years ago this app was awesome. Is it now? Who knows.

12. ★★★★★подписка и платные ограничения

    Lost. I just bought the premium plan and there are no trackers. I cannot look up foods to see point or calorie value. I want my money back. Also the phone app and iPad app do not synch.

13. ★★★★★подписка и платные ограничения

    Ads even on premium. Do NOT pay for a subscription! I paid and received ads for half a month. I created an account and filed a tech support ticket and finally got it fixed... temporarily. But it is now showing me ads again 2 days before it should renew. Definitely canceling. I’m getting nothing for my money.

14. ★★★★★негативный опыт без конкретной причины· без конкретики

    Where did the fitbit sync go?. I updated this app I’ve had for more than 6 years. Now all of a sudden I can only sync my fitbit steps is to purchase a monthly plan! Outrageous! I’m not happy! I will be deleting the app! Do NOT use this app!!!!!

15. ★★★★★негативный опыт без конкретной причины· без конкретики

    Difficult. I’m an intelligent person, I use technology daily, I’ve used my fitness pal and other tracking apps without an issue. This is the most FRUSTRATING, least user-friendly app I’ve ever come across!

16. ★★★★★подписка и платные ограничения

    Do not buy the premium plan- waste of money. I was led to believe that by purchasing a premium plan I would be able to track Weight Watcher’s Freestyle points. Very few points match the actual Weight Watcher’s Freestyle points. I went back to Weight Watchers because this app is useless. I contacted Ultimate Food Diary and they said they do not claim to be a Weight Watchers tracking app. Then what are they??? Do not waste your money!! *Update: The developer is stating that my review is not genuine. It is very genuine! The points on this app in no way align to Weight Watchers Freestyle program. It may work for others, but when every point counts toward weight loss success, this program can sabotage your weight loss plan. The meal planner is also not accurate. I asked for a partial refund for the app in October because I was out of the country for a month and did not use it after I purchased it. I went back to the Weight Watchers app and have had much better success. **update: My reviews are not threats as suggested by the developer. I understand I cannot get a refund because I should have tried the app sooner, so that is my own fault. My reviews are to prevent others from making the same mistake I did. This is my only review. I feel the developer is harassing me now to avoid others from believing the truth. Others have left similar reviews. Please do read all reviews as the developer suggests. I should have read them before purchasing the premium upgrade.

17. ★★★★★негативный опыт без конкретной причины· без конкретики

    Not just $2.99. Just FYI if you want a certain WW copy cat plan you pay $2.99 plus $20 a year. App is less than great but if you are in a pinch -eh. Developer keeps saying to everyone in the reviews that it’s clear that you have to pay extra if you want other plans. But I see lots of people saying otherwise Also the customer service is curt & rude. Always. But whatever, just a FYI

18. ★★★★★подписка и платные ограничения

    Disappointed. I purchased the Premium. I go to enter my Unsweetened Cashew milk and you can adjust the amounts. Only a cup and I need to change it to 2/3 cup. If I knew you could adjust food amounts I never would have spent my money.

19. ★★★★★подписка и платные ограничения

    Disappointed. I paid for the premium service but my account never updated.

20. ★★★★★подписка и платные ограничения

    Disappointed. It is only after I paid $2.99 to purchase the app that I found out that I had to pay extra to get the program I wanted since there are different ones. I will not pay extra since I was not informed of this before the purchase. I consider that I have been RIPPed OFF of $2.99.

21. ★★★★★подписка и платные ограничения

    Disappointed. Missed information regarding pricing. Paid $2.99 for app with the understanding that smart points and freestyle program were included as well as Fitbit activity integration. This is not the case: instead $2.99 gets you the old Points Plus Program. $17.99/year is necessary to add these advertised features. Just paid for an app I didn’t need because of lack of up front product details.

22. ★★★★★негативный опыт без конкретной причины· без конкретики

    Could be great but.... It does not automatically sync between all devices. Come on! This is 2018. Who has time to do backups and restores and worry about which device has the most recent entries?? Very disappointed because this app came highly recommended.

23. ★★★★★негативный опыт без конкретной причины· без конкретики

    Not what I thought. Right at the beginning of signing in I found out I had to sign up for their “program” to get the latest plan. What???? No thank you and I want my money back. You can keep your app!!!!

24. ★★★★★подписка и платные ограничения

    Not user friendly for this person. I can’t find any foods that I type in to the data base. I have tried to cancel my premium subscription and following the instructions doesn’t seem to work! Don’t get this app and if you do don’t buy the premium subscription because you can’t seem to cancel

25. ★★★★★негативный опыт без конкретной причины· без конкретики

    Terrible. I was under the impression you’d get access to more than one plan. But you have to pay $1.99 to access those. Now I’m out $3 for nothing. I’ll stick to ITrackBites

26. ★★★★★негативный опыт без конкретной причины· без конкретики

    Not good. This app is awful

27. ★★★★★подписка и платные ограничения

    Terrible app with no support. If I could give this app no stars I would. After I purchased the premium, everything stopped working. My garmin won't sync, it did at first, now nothing. The support on this app is terrible, I don't think anyone is even there. Responses don't happen for weeks sometimes not at all. Very disappointing! I want my money back!!!

28. ★★★★★негативный опыт без конкретной причины· без конкретики

    Messy. Messy, chaotic, out dated. Waste of $$

29. ★★★★★подписка и платные ограничения

    Confusing.... Why do I have to pay a monthly subscription fee to use an app that i already paid for?

30. ★★★★★негативный опыт без конкретной причины· без конкретики

    Long time user. Very upset to have lost my years of diary just from getting a new iphone. The App updated & didn't bring along my saved favorites