Asana Rebel: Get in Shape

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1. ★★★★★авторенью-ловушка без уведомления

   I am requesting a full refund for the charge. Dear Customer Support Team, I am writing to formally dispute recurring charges for an application that I purchased only once and cancelled afterward. I no longer use this app, and it does not appear in my list of active subscriptions or apps, however, I continue to be charged every year without my authorization. I reported this issue last year, but despite my previous complaint, I was charged again this year. I did not authorize this renewal, and I request an immediate investigation into why these charges continue to occur. I am requesting a full refund for the charge that was recently made to my account, as this renewal was not authorized and the cancellation had already been requested previously. I also request that you immediately cancel any existing subscription associated with my account, ensure that no future charges will be processed, and provide written confirmation that this issue has been resolved. I would appreciate your prompt attention to this matter and confirmation once the refund and cancellation have been completed. Thank you for your assistance. Sincerely, Coraly Hernandez

2. ★★★★★авторенью-ловушка без уведомления

   Lifetime member. Even restoring purchase as I have grandfathered in the lifetime as an early buyer of the app, now even after they say have full access, I have limited access to the content compared to what they used to offer.

3. ★★★★★авторенью-ловушка без уведомления

   Cancel subscription. Cancelled my annual subscription three months in. Since it was an annual I was able to use the remaining months that I had paid for. I was just charged again for another annual subscription. When I go to the app it shows that I do not currently have a membership. There is a button that says cancel anytime however the hyperlink doesn’t work. Likely because i don’t have an active subscription. There is no way to contact anyone directly. I googled how to cancel. Found several landing pages that went nowhere. Eventually came across two separate emails tied to the company. I sent an email to both explaining the situation. I get back well we don’t see an active membership on our end. Check the app, check google play, check PayPal and lastly check your apple subscriptions. It was none of these mind you, needless to say no accountability so now I’m dealing with my bank. Just beware if you’re considering signing up there may be recurring charges that show up unauthorized.

4. ★★★★★авторенью-ловушка без уведомления

   Scam Recharge. Zero stars My best advice is: Do not download app! Do not give them any type of credit card information-unless you want to be charged for the rest of your life. Seriously! I Canceled my membership a full year ago. Today out of the blue they charged me again. Even though I have not used the app in 365 days & I have a confirmation of it being canceled. No help via customer serviced either. There is No customer phone number to call -just an email from a bot saying ‘our subscription is clear-you will be charged’. I am SURE they can see that: 1) I cancelled the membership 1 year ago 2)There has been NO activity on this app. It is an utter theft of your money.

5. ★★★★★технические сбои и глюки приложения

   Nope. App is glitchy and very suspicious. Lots of trackers. I do not recommend

6. ★★★★★авторенью-ловушка без уведомления

   Horrible. I logged in with Apple, paid for a subscription, it logged me out and deleted all my progress. I tried to log in with my email on my iPad, and won’t let me. So I can’t use the app across multiple devices. Contacting Apple to get my money back.

7. ★★★★★авторенью-ловушка без уведомления

   Scam. Don’t fall for the ads. Workouts are basic and not doing to change your body. Customer service is awful. The whole things feels like a bad fitness/health AI platform.

8. ★★★★★авторенью-ловушка без уведомления

   Rip Off. Absolute rip-off! Not worth the price or the aggravation when trying to cancel a subscription.

9. ★★★★★авторенью-ловушка без уведомления

   Cancelling sucks. You can on cancel the day before your anniversary of superscription. 24 hrs or you are stuck w/ the cost.

10. ★★★★★авторенью-ловушка без уведомления

    Class action law suit 2025. . Cancelling subscriptions through the App Store does NOT stop billing. They bill yearly, silently, even after the subscription is canceled. Contact them directly and dispute the charge on your card.

11. ★★★★★авторенью-ловушка без уведомления

    Hidden Subscription Renewal. I am so angry with this app and the developers. They have chosen to hide the subscription renewal within the website. Not the Apple subscription services tab. A total scam way of handling people who want to cancel their subscription. A very dishonest way of doing business. Do not get suckered like I did.

12. ★★★★★авторенью-ловушка без уведомления

    BUYER BEWARE. If I could give negative reviews I would. I tried this app and it was very meh. Canceled my subscription and here we are a year later and they have tried to charge my card 5 plus times even after I have emailed them each time and told them to quit. They acknowledged my account is not active but yet they continue to try to charge me. DO NOT SIGN UP. THEY WILL CONTINUE TO CHARGE YOU LONG AFTER YOU CANCEL. BUYER BEWARE

13. ★★★★★авторенью-ловушка без уведомления

    False advertising - they’re refusing to refund despite clearly stated 2 week offer. They’re lying about letting people try the app for 2 weeks for free. It’s actually a 13 day free trial. If you try to cancel on the 14th day, they’ll tell you “it’s outside the 14 day eligibility window” and refuse to refund your money. The email conversation trying to resolve this has been so bizarre it’s like they have ai chatbots doing their customer support. I’m not sure what the stand for as a company, but it’s none of the ethos of yoga.

14. ★★★★★авторенью-ловушка без уведомления

    Don’t expect help. Once they charge you. They don’t care to help. I politely asked for a pro rated refund as I had the renewal date wrong. And I admitted to that. I Havent used the app in months. And with the unrest in my home state of MN I lost track of regular life. They didn’t care. I asked for a refund for the rest of the year discounting the first month. No. Since 14 days had passed. So despite my multiple years of service. They could Care less, and provided zero customer service or care. What kind of personal care are they providing? They just want our money.

15. ★★★★★авторенью-ловушка без уведомления

    Attempted payment again and again. I have been in touch with customer service over the $119 charge renewal - it has been tried on my card 4 different times. In two different email chains they have PROMISED my account was deleted and it wouldn’t happen again and I just got another attempted charge here. FIX THIS!!!

16. ★★★★★авторенью-ловушка без уведомления

    Always charges my card. I’ve canceled this app for years now and it continues to charge me yearly. Of course I don’t find out until it’s done. I’ve went in and canceled subscription through my phone, through the app and online and I’m still getting charged 3 years later.

17. ★★★★★авторенью-ловушка без уведомления

    Non practical and terrible customer. Did not like the content, it is not progressive at all, don’t offer a good plan. After requesting cancellation within trial period, I did not get my refund back even tho it was filed timely. Don’t get this app

18. ★★★★★авторенью-ловушка без уведомления

    Deceptive and incompetent subscription service. Asana Rebel must be going out of business because they sent me an email saying my annual renewal was $35.99 , charged me $72 and have me in an infinite loop where they ask me over and over the charge amount which I have sent at least 5 times and they just keep asking. DO NOT SUBSCRIBE TO THIS SERVICE unless you want to subject to an infinite incompetent customer service loop to get a refund of their deceptive charges

19. ★★★★★авторенью-ловушка без уведомления

    App did not keep my interest, but the company kept my money. I signed up for this a year ago and did not find it compelling so I never used it. I then missed the cancellation date by less than 24 hours but they charged me for another full year and dismissed my request for leniency. I realize I should have cancelled earlier, but most companies are more forgiving. Do not waste your money.

20. ★★★★★авторенью-ловушка без уведомления

    Renews after cancellation. Stay away!!. Cancelled app and a year later it renews for $119.99. They agreed to cancel it again but will not refund money.

21. ★★★★★авторенью-ловушка без уведомления

    Horrible customer service. Purchased a year ago, had shoulder injury as well as surgery. Canceled subscription yet was charged 119.99. When I reached out they said my subscription was never canceled. I never received any notification of upcoming renewal.They were only willing to provide me a 50% refund even though they can clearly see I haven’t been using the app.

22. ★★★★★технические сбои и глюки приложения

    Glitchy. Tried downloading , updating, and using the app and can’t even make a profile. Buttons to choose gender and other items are blank

23. ★★★★★авторенью-ловушка без уведомления

    Dishonest Company. If you intend on subscribing, you better hope you spend a lot of time in the app because if you forget it will renew you with no notice outside the app and they refuse to refund you, even minutes after the charge hits. This developer response is insulting given the email responses I have received from them. They have absolutely no interest in righting any wrongs, nor getting any better.

24. ★★★★★авторенью-ловушка без уведомления

    Automatically charges even after cancellation. Don’t get this app under a free trial period. They have automatically charged my credit card two years in a row after I canceled it in the first month of the trial.

25. ★★★★★авторенью-ловушка без уведомления

    Trying to cancel for years. Every January I’m charged even though I’ve “successfully” cancelled this subscription. This is a joke! I want my money back!

26. ★★★★★авторенью-ловушка без уведомления

    Borderline fraud. I tried it out and paid a full year. It auto renewed without a notification and the same day I asked for cancellation and refund. They said that it cannot be processed as per their terms. The product is buggy, poor in quality and their customer success unprofessional. They plan to make money from people who forget to delete their accounts. Good luck to them

27. ★★★★★авторенью-ловушка без уведомления

    Charged without notice, refund refused. I was charged for an annual renewal, a substantial amount, without notice. I hadn’t actively used the app in at least six months, and contacted customer support within moments of being alerted of the charge. Despite the immediate response and explanation of our family’s circumstances, my refund request was flatly denied. For a company that markets mindfulness and personal growth, this rigid and profit-driven response shows little concern for users. Buyer beware, they won’t notify you before a charge, and they won’t help you when that unexpected charge comes through.

28. ★★★★★авторенью-ловушка без уведомления

    Unauthorized charges. I downloaded this app to see its features but never used it not authorized payment. It’s not even showing in my subscriptions. Today I was charged $119.99, not once but twice. How is this possible? This is not acceptable. Please refund 2x $119.99 immediately.

29. ★★★★★технические сбои и глюки приложения

    Don’t fall for it!. The app is buggy and workouts are boring- not yoga at all. The videos don’t track completion properly, so when you’re doing a series it won’t allow you to move forward. Don’t fall for the intro price, it’s $119, which is ludicrous

30. ★★★★★авторенью-ловушка без уведомления

    Won’t refund even when I didn’t authorize. I joined a year ago, bought a year subscription, used it a few times and deleted the app. I knew I paid for a year, I knew I was out the money. I was 100% sure I did not sign up for auto renewal. Well…they just charged my card for another year. I reached out the day the withdrawal hit my account. They said they wouldn’t do anything about it because they sent me an email letting me know it would be renewing. If a company has to give you a million reasons why they are in the right for not refunding your money, I don’t want any part of that company. They offered to give me 6 months free. I guess they weren’t listening when I told them I used the app and wasn’t impressed. I don’t want 6 months “free” so they can have the opportunity to charge my card again. I feel like they are dishonest and GREEDY.