Wish — отзывы
Что хвалят и на что злятся · разбор 500 отзывов · ★ 4.7
Некогда дешёвый маркетплейс из Китая, который потерял ценовое преимущество перед Temu, страдает от нарастающих проблем со входом и системной неработоспособностью.
Что хвалят
Программа баллов и копеечный ассортимент для лояльных
Постоянные покупатели ценят систему баллов, wish-кэш при возврате и редкие находки по низким ценам — особенно оптовые закупки игрушек и аксессуаров для животных.
they have a lot things for just about everyone prices are fairly reasonable on most things some are not sometimes I think they have too many of some things and they reward you with points for various things and you can use those points for discounts and if you have to return an item your refund goes into your wish cash which you can use for your next order
I have been with Wish for years. Was Never disappointed. THEIR Products are great and well worth buying.
Love Wish.Has the biggest range of everything and the prices are great and fast delivery to.
На что злятся
Массовые проблемы со входом в аккаунт
Приложение не пускает в аккаунт после обновлений — ошибка «Oops, Something Went Wrong» при авторизации через Google, Facebook и email; переустановка не помогает.
It is having some serious problems. It first won't let me log in to any of my old accounts. Then I tried letting it connect to any of my other Google accounts. Then I tried letting it connect to my Facebook. IT STILL WONT WORK OR LET ME LOG IN OR CREATE A NEW ACCOUNT!!!
can't log into my account anymore and won't let me try and change my password, just pops up. "oops something went wrong"
sadly I think the app is dead it couldn't authentic my account even though I never logged out!
Цены выросли до уровня Amazon
Пользователи, помнящие Wish 2018–2021 годов, фиксируют рост цен в 3–5 раз: то, что стоило $15, теперь $40–60, а Temu продаёт аналоги дешевле.
Wish used to be the best back in the days when it was free shipping all around and cheap items... Each time I check it again it's gotten worse.
Not like it was a few years ago everything is so expensive. Most items are comparable to Walmart and Amazon as far as price and affordability...
Cheaper than what's at the retail stores, but not cheaper than Temo as promised by a lying article.
Возврат и разрешение споров — тупик
При получении не того товара предлагают только 20% компенсацию; возврат в Китай за счёт покупателя; поддержка цитирует один и тот же шаблон без эскалации.
would not use this online ordering company. send me an incorrect item and when I requested a refund or the correct item made it so difficult that I just walked away.
Would rate 0 stars if I could, wouldn't provide a refund for something that never turned up. Terrible customer service who wouldn't answer a simple question just quoted the same text over and over.
Доставка может идти месяцами или не прийти вовсе
Часть заказов не доходит вовсе; треккинг показывает «доставлено» при фантомных ярлыках — USPS подтверждает, что доставки не было, а Wish всё равно отказывает в возврате.
almost half of the items ive order from the site never showed up and by the time I contacted customer service, they said I waited too long to report it and lost out on 100s of dollars worth in equipment
wish had always been one of those hit or miss things, but recently there is a new scam running in it where a shipping label with the WRONG details will get slapped on it, so it gets delivered with confirmation, thus stopping them from having to give refunds for undelivered items
Was 5star to begin with BUT Now most things i order keep getting canceled & Customer Service is nothing but a roundabout