Mary Kay® Skin Analyzer
authentic ratingPeople value the Mary Kay Skin Analyzer for the idea of showing a client their skin and building a care plan, and consultants use it in their work. But the reviews show the app hits one breakdown: the camera can't align a face and take a shot, throwing an error over and over even on good iPhones, which leaves consultants helpless in front of a client. The second gap is that the share button sends only the product list, with no summary of the skin's condition.
Reviews are very specific and uniform in substance: dozens of people, including Mary Kay consultants, describe the same breakdown with face alignment and taking a shot across different iPhones. The gap between textAvg 3.44 and 4.76 in store is explained by happy users praising briefly while unhappy ones describe the camera problem in detail. No fakery shows, the pain is too uniform and plausible.
What users love
- Shows a client their skin and imperfections
- Explains how and why skin ages
- Helps build a care plan
- A tool for consultants
What users hate
- Camera won't align a face and take a shot
- Constant errors even on good iPhones
- Doesn't save data
- Share button sends only the product list with no skin summary
Who it is for
For Mary Kay consultants and clients who need a skin read and care plan, if the camera agrees to take a shot