Skan - #1 Skincare App
doubtful ratingPeople praise Skan for reading a face reasonably well and identifying skin type like combination or fungal acne, and it replaced a dermatologist for some. The reviews show the main trouble is billing: people report 21-26 dollar charges after a "free" analysis promised in ads, and no support to get a refund. It's technically shaky: the face scan won't load, the AI coach glitches and can't see the rest of the app, and the initial questionnaire is clearly built for light skin.
The gap is large: 4.79 in store versus textAvg 3.28. Fives are often empty ("So beautiful", "best analyst ever", "very empathetic app") while specifics sit mostly in complaints about charges after a "free" trial and a buggy AI coach. That ratio of one-word praise to detailed criticism casts doubt on the store score.
What users love
- Reads a face and skin type reasonably well (combination
- Fungal acne)
- Relevant questions
- Replaced a dermatologist and saved money for some
What users hate
- Charges after a promised free analysis
- No support for refunds
- Face scan won't load
- AI coach glitches and can't see the rest of the app
- Can't add your own products or account for tretinoin
- Questionnaire tuned for light skin
Who it is for
For anyone wanting a quick skin-type read who's willing to risk opaque billing