inApp
Rating: Couples

ReGain - Couples Therapy

doubtful rating

When you land on the right therapist, people praise it sincerely and say they feel helped and that remote therapy is convenient. Everything around it breaks: charges with no sessions scheduled, penalties for missing when the app freezes, no way to remove an ex-partner after a breakup, and video sessions that freeze and glitch.

58real score
4.8store star
13,235ratings
About the rating

Five-stars are often empty and templated (Awesome Awesome Awesome, first day so far so good), while one- and two-stars are detailed and about money and tech failures. The 4.80 store vs 4.52 text gap is small, but the contrast between substantive negatives and faceless praise is a warning sign.

Strengths

What users love

  • Convenient remote couples therapy
  • Strong therapists on a good match
  • Smooth connection to a counselor
  • Available classes and recordings of missed ones
Weak spots

What users hate

  • Charges with no sessions delivered
  • Penalties for a miss caused by app glitches
  • No live support beyond email
  • Can't remove an ex-partner
  • Broken partner invite links
  • Freezing video calls
  • Cases of an unprofessional therapist

Who it is for

A couple that needs remote therapy and is willing to gamble on the therapist match and put up with technical failures

Screenshots