ReGain - Couples Therapy
doubtful ratingWhen you land on the right therapist, people praise it sincerely and say they feel helped and that remote therapy is convenient. Everything around it breaks: charges with no sessions scheduled, penalties for missing when the app freezes, no way to remove an ex-partner after a breakup, and video sessions that freeze and glitch.
58real score
4.8store star
13,235ratings
About the rating
Five-stars are often empty and templated (Awesome Awesome Awesome, first day so far so good), while one- and two-stars are detailed and about money and tech failures. The 4.80 store vs 4.52 text gap is small, but the contrast between substantive negatives and faceless praise is a warning sign.
Strengths
What users love
- Convenient remote couples therapy
- Strong therapists on a good match
- Smooth connection to a counselor
- Available classes and recordings of missed ones
Weak spots
What users hate
- Charges with no sessions delivered
- Penalties for a miss caused by app glitches
- No live support beyond email
- Can't remove an ex-partner
- Broken partner invite links
- Freezing video calls
- Cases of an unprofessional therapist
Who it is for
A couple that needs remote therapy and is willing to gamble on the therapist match and put up with technical failures