ReGain - Couples Therapy
some mismatch with reviewsWhen you land on the right therapist, people praise it sincerely and say they feel helped and that remote therapy is convenient. Everything around it breaks: charges with no sessions scheduled, penalties for missing when the app freezes, no way to remove an ex-partner after a breakup, and video sessions that freeze and glitch.
Five-stars are often empty and templated (Awesome Awesome Awesome, first day so far so good), while one- and two-stars are detailed and about money and tech failures. The 4.80 store vs 4.52 text gap is small, but the contrast between substantive negatives and faceless praise is a warning sign.
A mismatch is an analytical signal, not proof that the rating was manipulated.
What users love
- Convenient remote couples therapy
- Strong therapists on a good match
- Smooth connection to a counselor
- Available classes and recordings of missed ones
What users hate
- Charges with no sessions delivered
- Penalties for a miss caused by app glitches
- No live support beyond email
- Can't remove an ex-partner
- Broken partner invite links
- Freezing video calls
- Cases of an unprofessional therapist
Who it is for
A couple that needs remote therapy and is willing to gamble on the therapist match and put up with technical failures
Screenshots
