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CEX.IO: Crypto Wallet/Exchange

#52 of 93 in Crypto and investing

  • 42 of 100 · reviews
  • 4.4of 5 · store
  • 12,924ratings on the App Store
  • 368reviews read

An editorial reading of the saved reviews

CEX.IO operates as an exchange with a long history, but users regularly get stuck during verification or withdrawal without an explanation. Support is overloaded and responds slowly.

Screenshots

What people use it for

Experienced users who have already passed KYC and do not plan frequent withdrawals.

What reviews praise

The platform runs stably for basic purchases and storage for those who passed verification without issues.

What reviews complain about

The withdrawal process is opaque: errors appear without cause and users spend weeks trying to get their money out.

What users experience

1 excerpt from the breakdown. These are individual cases, not a verdict on all users.

This app is not advise able to use at all, since the first day I've purchased bitcoin on this app after verification of my account I was unable to withdraw my fund to my other wallet even to the account user it just keep telling me that kyc I don't understand the hell the app is all about

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