inApp
Rating: Food delivery apps

Denny's

authentic rating

Denny's updates its app so frequently and so poorly that each new release breaks something that worked before: can't sign in, menu won't load, earned points disappear. The chain itself is liked, but the digital channel has become a source of frustration.

32real score
4.9store star
89,641ratings
About the rating

Five five-star reviews describe a good dine-in experience, not the app, typical when the text average is this low.

Strengths

What users love

  • The food at Denny's restaurants
  • Especially breakfasts and signature dishes
  • Is appreciated by guests.
Weak spots

What users hate

  • You can't exclude an ingredient from an order
  • The delivery address doesn't update when your location changes
  • And there's no way to flag an error to the store through the app.

Who it is for

Regular Denny's guests who prefer dining in and only use the app to browse the menu

Screenshots