DoorDash: Food, Grocery, More
- 42 of 100 · reviews
- 4.8of 5 · store
- 22,502,171ratings on the App Store
- 468reviews read
An editorial reading of the saved reviews
An aggregator platform with wide city and restaurant coverage, but with chronic problems in order accuracy and courier routing. Orders frequently arrive incomplete, couriers make multiple stops along the way, and support denies compensation.
Screenshots
What people use it for
Someone who can't go out and is willing to accept order errors
What reviews praise
A broad selection of restaurants and grocery stores in one place, with convenient preference personalization.
What reviews complain about
Roughly 9 out of 10 orders arrive with item errors, and the courier batches multiple deliveries by default, letting food cool before the first stop.
What users experience
2 excerpts from the breakdown. These are individual cases, not a verdict on all users.
Unless you pay extra for "priority", a dasher can make multiple stops for multiple orders. If your order was picked up first, the delay for getting your food is indeterminable. The other night it took an extra 45 minutes to get our pizza after it was picked up from the restaurant so it was cold and
Been a dash pass member for over 6 years, the last few months the service has gotten so bad i am considering canceling. Everything from late arrivals, several stops added before my delivery to the store closing before my order could be picked up cause no driver could be found.
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