Grubhub: Food Delivery

38 of 100 · reviews
4.7of 5 · store
4,616,573ratings on the App Store
486reviews read

An editorial reading of the saved reviews

A restaurant delivery platform focused on convenient ordering, but with growing logistics problems. Couriers take multiple orders at once, food arrives cold, GPS frequently can't find the address, and dark mode was removed without explanation.

Screenshots

What people use it for

Office workers who need lunch delivered from a specific nearby restaurant

What reviews praise

When things work smoothly, the order arrives on time, and support sometimes compensates for delivery to the wrong address.

What reviews complain about

Couriers wait for additional orders before leaving, so if yours was first, the food arrives cold.

What users experience

2 excerpts from the breakdown. These are individual cases, not a verdict on all users.

These delivery guys just wait for additional orders. If your first one they pick up. Say goodbye to a fresh warm meal.

The tip should not default. It should be prompted only