inApp
Rating: Food delivery apps

Lieferando.de

authentic rating

Lieferando is Germany's largest delivery aggregator, but orders are routinely marked as delivered without an actual delivery, support responds with a bot and resolves nothing. Restaurant ratings on the platform often don't reflect reality.

33real score
4.7store star
20,111ratings
About the rating

22% five-stars against a 4.74 store rating is consistent with a large passive user base while active critics document systemic failures.

Strengths

What users love

  • Wide coverage across German cities and a clean interface
  • Even for non-German-speaking expats.
Weak spots

What users hate

  • There's no working dispute tool: no refunds
  • No live agent
  • No transparent order status.

Who it is for

German residents who need food delivery with no alternative in their city

Screenshots