inApp
Rating: Food delivery apps

Panda Express

doubtful rating

Orders go through fine, food is ready on time and tastes consistent, but applying rewards at checkout often throws an error, and menu navigation isn't intuitive on the first try.

47real score
4.8store star
581,168ratings
About the rating

The gap between a 4.84 store rating and a text average of 3.06 is moderate, but 42% five-stars alongside this many complaints about basic functions raises questions.

Strengths

What users love

  • The food at the restaurant is predictably the same visit after visit.
Weak spots

What users hate

  • The in-app rewards system behaves erratically: points accumulate
  • But spending them at the register doesn't work.

Who it is for

Regular customers who know the menu by heart

Screenshots