Publix Delivery & Curbside
authentic ratingPublix Delivery works well when you get a good shopper who finds substitutes and stays in touch. But updates regularly break core features: approving substitutions, applying deals, and notifications that turn into a flood of SMS every 90 seconds.
56real score
4.8store star
92,759ratings
About the rating
Detailed complaints about specific features and genuine praise for specific employees both look credible.
Strengths
What users love
- Real-time chat with the shopper and the ability to influence substitutions is genuinely convenient.
Weak spots
What users hate
- After every update
- One or more basic features stop working
- And shopper assignment can take over 40 minutes.
Who it is for
Publix shoppers with limited mobility or packed schedules who need delivery from their preferred store