inApp
Rating: Food delivery apps

Swiggy: Food Instamart Dineout

authentic rating

Swiggy covers the basic food delivery need in a large market, but delivery time accuracy has dropped, support doesn't resolve incomplete order issues, and the batch delivery algorithm for small orders creates unacceptable delays.

46real score
4.6store star
34,444ratings
About the rating

A text average of 2.25 against a 4.57 store rating reflects real experience from an Indian audience that actively writes reviews.

Strengths

What users love

  • The family ordering feature for orders placed from abroad and new integrations like Dukaan are well-regarded by users.
Weak spots

What users hate

  • The small-order batching system sacrifices delivery speed without telling the customer.

Who it is for

Urban Indian users accustomed to delivery who are willing to accept variable timing

Screenshots