Rakuten Viber Messenger
authentic ratingBasic messaging and calls work stably, but the forced ChatGPT integration with no way to disable it triggered widespread discontent and hurt the rating. The product is losing trust because of changes users never consented to.
44real score
4.6store star
831,773ratings
About the rating
Store rating 4.60 vs textAvg of 2.56 — the gap is explained by a wave of simultaneous negative reviews after a specific ChatGPT update, not by manipulation.
Strengths
What users love
- Voice and video calls abroad work without notable interruptions
- Which users with family in other countries appreciate.
Weak spots
What users hate
- ChatGPT is embedded permanently in the chat feed and cannot be removed even through settings — the disable option does not work.
Who it is for
Diaspora communities and families communicating across countries
Screenshots
