WhatsApp Business
gamed ratingWhatsApp Business adds a business profile, catalog, and auto-replies on top of regular WhatsApp, but after several updates the app stopped launching reliably on older iPhones and suppresses the busy-line notification during an incoming call.
36real score
4.7store star
1,451,217ratings
About the rating
Store rating 4.69 with a textAvg of 2.8 and 35% five-star reviews — a gap of 1.89 points. Five-star reviews are empty ('Good times', 'Great app for business', Instagram links) — clear manipulation from emerging markets.
Strengths
What users love
- A business profile with a catalog and quick replies reduces routine when working with customers through WhatsApp.
Weak spots
What users hate
- The app does not show a 'busy' status to callers
- So clients call again and again while interrupting an ongoing conversation.
Who it is for
Small businesses whose audience is already on WhatsApp