inApp
Rating: Messaging apps

WhatsApp Business

gamed rating

WhatsApp Business adds a business profile, catalog, and auto-replies on top of regular WhatsApp, but after several updates the app stopped launching reliably on older iPhones and suppresses the busy-line notification during an incoming call.

36real score
4.7store star
1,451,217ratings
About the rating

Store rating 4.69 with a textAvg of 2.8 and 35% five-star reviews — a gap of 1.89 points. Five-star reviews are empty ('Good times', 'Great app for business', Instagram links) — clear manipulation from emerging markets.

Strengths

What users love

  • A business profile with a catalog and quick replies reduces routine when working with customers through WhatsApp.
Weak spots

What users hate

  • The app does not show a 'busy' status to callers
  • So clients call again and again while interrupting an ongoing conversation.

Who it is for

Small businesses whose audience is already on WhatsApp

Screenshots