inApp
Rating: Password managers

Authenticator App - OneAuth

gamed rating

Zoho's MFA app that is convenient in theory for the Zoho ecosystem but in practice suffers from unreliable push notifications, a freezing interface, and a mandatory notification permission without which some features don't work.

28real score
4.7store star
33,044ratings
About the rating

Store average 4.68 vs text average 2.4 a 2.3-point gap with only 29% five-stars. A strong divergence. Five-star reviews are almost all one-liners ('Seamless...', 'Very simple sign in'), while critical reviews give detailed accounts of auth loops, missing OTPs, and a frozen QR scanner.

Strengths

What users love

  • Good integration with Zoho accounts
  • Supports third-party OTP accounts.
Weak spots

What users hate

  • Push notifications don't arrive or arrive with a delay
  • Authentication loop on phone and laptop
  • QR scanner freezes after an update
  • Forced notification permission prompt.

Who it is for

Strictly Zoho users with no alternative everyone else should use Google Authenticator or Authy.