PetDesk
authentic ratingPetDesk is a connector app between a vet clinic and the pet owner. Online appointment booking, vaccine reminders, visit history, and in-app prescription refills are real utilities for families with pets. The email-validation onboarding is broken for a significant share of users: the confirmation email either does not arrive or a marketing email comes instead. Medical records cannot be edited manually.
storeAvg 4.86 with textAvg 4.17 and pct5 72% is a moderate gap, acceptable for a B2B-oriented app. Reviews are short but on-topic: booking, prescription refills, medical records. Negative feedback is specific (email onboarding broken, weight field not editable).
What users love
- Online vet booking and prescription refills without a phone call
- Vaccine and annual checkup reminders
- Visit history all in one place.
What users hate
- Health data like weight and notes cannot be edited by the user yourself. Clinic sync is not always current and vaccines can show as outdated.
Who it is for
Pet owners at a regular vet clinic connected to PetDesk, especially those who frequently reschedule or are managing chronic conditions.