PetOne Vet
authentic ratingA client portal for a vet clinic for online booking and viewing upcoming procedures. After the migration from the previous platform, most users could not log in: old accounts were not transferred and password recovery does not work. Those who did get in found only appointment booking with no medical history, lab data, or the ability to add a pet manually.
19real score
4.9store star
2,342ratings
About the rating
Reviews describe the specific migration scenario from the previous app (Happy Healthy Pets), missing pets, and inaccessible history. Positive reviews are really about the clinic, not the app.
Strengths
What users love
- Online booking without a phone call is appreciated by the few users for whom the app works. The basic booking interface is clear.
Weak spots
What users hate
- The migration from the previous platform broke login for a large share of users. Pets disappeared from the list with no way to add them manually. Medical history and lab results cannot be viewed
- Yet that is exactly what users expected to find.
Who it is for
Clients of specific vet clinics that use PetOne. Not suitable for self-managing a pet's health.
Screenshots
