inApp
Rating: Pet care

PetPage

authentic rating

A client portal for a single vet clinic. Users want to book a vet visit and view visit history, but the basic flows break: adding a pet fails, login stops working after updates, and booking freezes. Vet records and lab data are unavailable, even though that is the primary request.

14real score
4.9store star
5,264ratings
About the rating

Reviews are specific and varied: complaints about navigation, login, and adding pets alongside praise for a specific clinic (Michigan City Animal Hospital, Dr. Dalton). This is a typical vet clinic client portal where half the five-star reviews are about the staff, not the product.

Strengths

What users love

  • The single-window concept for the clinic is appealing: some users value online booking without calls and quick access to the vet's schedule.
Weak spots

What users hate

  • Login breaks after every major update. Adding a new pet does not work. Vet records and prescriptions are inaccessible through the app
  • Which is exactly what users expected first.

Who it is for

Clients of a specific vet clinic who primarily need online booking. Not suitable for managing a pet's health comprehensively.

Screenshots