BlaBlaCar: Carpooling and Bus
authentic ratingThe long-distance carpooling concept works where the driver network is dense, but the messaging feature is broken for a significant portion of users in Russia and Spain, and the cancellation policy hurts both passengers and drivers.
45real score
4.7store star
14,527ratings
About the rating
TextAvg of 2.4 with 26% five-star ratings matches the review content: specific and repeated complaints about the same broken chat feature point to a real problem rather than manipulation.
Strengths
What users love
- In Spain and Latin America it lets you travel between cities more cheaply and quickly than a bus.
Weak spots
What users hate
- Chat with the driver does not open for a large number of users
- Making it impossible to coordinate a meeting before the trip.
Who it is for
Intercity travelers in Europe and Latin America
Screenshots
