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eBay online shopping & selling icon

eBay online shopping & selling

#65 of 95 in Shopping and marketplaces

  • 36 of 100 · reviews
  • 4.8of 5 · store
  • 4,969,141ratings on the App Store
  • 100reviews read

An editorial reading of the saved reviews

eBay is the largest secondhand market with a unique inventory of used and collectible items, but buyer protection when items do not match descriptions works unpredictably and search is overwhelmed by duplicates from the same dropshippers.

Screenshots

What people use it for

Hunters of rare items and resellers who know how to read listings and vet sellers.

What reviews praise

Rare and collectible items can be found here that exist nowhere else, with a convenient auction format.

What reviews complain about

The dispute resolution system is inconsistent: sellers complain about abusive 'not as described' claims while buyers find there is no real protection.

What users experience

2 excerpts from the breakdown. These are individual cases, not a verdict on all users.

I have been selling on eBay for a long time and pay listing fees and selling fees on every transaction. Unfortunately, I feel that the platform no longer provides a fair balance between buyers and sellers. Many buyers open 'Item Not As Described' claims even when the item matches the listing exactly.
Takes over 5 minutes to scroll through 1500 listings of the exact same product from the exact same sellers with the exact same prices anytime you look at common products. Your exhausted after 2 minutes and give up without finding what you were looking for.

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