Nordstrom

67 of 100 · reviews
4.9of 5 · store
1,448,768ratings on the App Store
492reviews read

An editorial reading of the saved reviews

One of the best experiences in the category: easy search, a generous return policy, and consistently good service. The main weak spots are third-party carriers and filters that sometimes return irrelevant results.

Screenshots

What people use it for

Mid-range and premium shoppers for whom service matters more than the lowest price.

What reviews praise

Reliable return policy and a consistently high level of customer service.

What reviews complain about

Clothing filters sometimes ignore the parameters you set and show unrelated items.

What users experience

3 excerpts from the breakdown. These are individual cases, not a verdict on all users.

I love Wayfair and have bought thousands of dollars worth of stuff from Wayfair. Overall, their qualities are great. I have one problem and that's with returning. It used to be so easy to return items but now they make it difficult because they try to get you to take it to their store.

App is okay sometimes. I often run into placing an order to only find out that it's no longer available. Therefore, I don't consider Nordstrom for buying gifts for people they are unreliable.

I was looking for a coat. I set my filters as WOMEN, LONG LENGTH, WHITE. Also set as LIGHTWEIGHT. Results were black hip length and cropped jackets, blazers, DOWN FILLED and PANTS in women's and MEN'S. Filter is definitely broken. TIME CONSUMING!