Nordstrom
authentic ratingOne of the best experiences in the category: easy search, a generous return policy, and consistently good service. The main weak spots are third-party carriers and filters that sometimes return irrelevant results.
67real score
4.9store star
1,448,768ratings
About the rating
A text average of 4.54 with 82% five-star reviews and specific positive scenarios looks organic for a premium audience.
Strengths
What users love
- Reliable return policy and a consistently high level of customer service.
Weak spots
What users hate
- Clothing filters sometimes ignore the parameters you set and show unrelated items.
Who it is for
Mid-range and premium shoppers for whom service matters more than the lowest price.