Fashion Nova: Trendy Shopping

31 of 100 · reviews
4.8of 5 · store
1,247,825ratings on the App Store
477reviews read

An editorial reading of the saved reviews

Wide selection of trendy clothing at accessible prices, but returns are accepted only as store credit, there is no live support, and lost packages are effectively not compensated. This makes every purchase a risk for a first-time buyer.

Screenshots

What people use it for

Repeat shoppers who know their size and do not expect a cash refund.

What reviews praise

Wide selection of trendy looks for any occasion at accessible prices.

What reviews complain about

When a package is lost or an order is wrong, the company shifts responsibility to the carrier and does not compensate the buyer.

What users experience

3 excerpts from the breakdown. These are individual cases, not a verdict on all users.

They don't take ownership for items when missing they put it all on the carrier and the carrier does nothing. Don't spend a lot of money with this company cause if your stuff goes missing, they will not replace it or refund it.

Processing times are hit or miss. They offer NO EXCHANGE, you can NEVER get your MONEY back it's only store credit NO EXCEPTIONS and to top it off they DO NOT HAVE customer service reps or even a chat box!!

love the app and prices but oh my god when youre looking through and click on an item, then return to your list, your dragged all the way back to the top....and why doesnt it tell you the size the model is wearing FOR THE LOVE OF GOD TELL US WHAT SIZE THE MODEL[S] ARE WEARING