Macy's: Shop, Save, and Earn
authentic ratingThe catalog is rich and the loyalty program works, but filters have been broken for over six months and orders occasionally get canceled without explanation. Long-time customers still trust the brand, but the technical issues are slowly eroding that loyalty.
55real score
4.9store star
2,307,749ratings
About the rating
A text average of 4.0 with 68% five stars is consistent with the real experience of a loyal audience for a long-established brand.
Strengths
What users love
- Wide selection of branded clothing and a working rewards program.
Weak spots
What users hate
- Filters freeze when sorting
- Turning the search for a specific size or style into a lottery.
Who it is for
Department store regulars who value having many brands in one place.
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