inApp
Rating: Shopping & ecommerce apps

Rakuten: Cash Back & Deals

doubtful rating

The cashback mechanic works for small amounts and standard stores, but large payouts get stuck in processing for months, many stores fail to open via the in-app redirect, and point accrual has become opaque. Users with over a year of experience report a decline in service quality.

44real score
4.8store star
361,601ratings
About the rating

A rating of 4.82 looks inflated at a text average of 2.59 and only 32% five stars, though a base of real users clearly exists.

Strengths

What users love

  • Convenient American Express integration for stacking additional miles on top of the main points.
Weak spots

What users hate

  • Large cashback payouts sit in a pending state for several months with no explanation.

Who it is for

Shoppers at major retail chains who want cashback with minimal effort.

Screenshots