inApp
Rating: Shopping & ecommerce apps

Rakuten: Cash Back & Deals

some mismatch with reviews

The cashback mechanic works for small amounts and standard stores, but large payouts get stuck in processing for months, many stores fail to open via the in-app redirect, and point accrual has become opaque. Users with over a year of experience report a decline in service quality.

44real score
4.8store star
361,601ratings
About the rating

A rating of 4.82 looks inflated at a text average of 2.59 and only 32% five stars, though a base of real users clearly exists.

A mismatch is an analytical signal, not proof that the rating was manipulated.

Strengths

What users love

  • Convenient American Express integration for stacking additional miles on top of the main points.
Weak spots

What users hate

  • Large cashback payouts sit in a pending state for several months with no explanation.

Who it is for

Shoppers at major retail chains who want cashback with minimal effort.

Screenshots