ThredUp: Online Thrift Store

62 of 100 · reviews
4.7of 5 · store
302,061ratings on the App Store
147reviews read

An editorial reading of the saved reviews

The online thrift concept works and buyers genuinely find items and come back. The main issues are product-level: item condition descriptions lack detail, stains and defects often go unmentioned, and the return process requires an extra shipping fee.

Screenshots

What people use it for

Conscious shoppers who want to build a secondhand wardrobe without visiting a physical store.

What reviews praise

Regular buyers build their entire wardrobe through ThredUp and recommend it to friends as a replacement for traditional stores.

What reviews complain about

Condition descriptions are not detailed enough: stains and defects frequently go unmentioned and are not shown in photos.

What users experience

2 excerpts from the breakdown. These are individual cases, not a verdict on all users.

I've used Thred Up for a while now, and I'm finally fed up with it. The esoteric return system is frustrating, apparently you have to pay extra for that right. The money I earned from selling my clothes was only available for a short period of time before it 'expired.'

I've loved this app, this store, and this concept so much I stopped buying clothes from anywhere else. So when it became, like, 1/2 of the product was SHEIN, I'm like it's worth it to sift. This won't last long.