inApp
Rating: Shopping & ecommerce apps

ThredUp: Online Thrift Store

authentic rating

The online thrift concept works and buyers genuinely find items and come back. The main issues are product-level: item condition descriptions lack detail, stains and defects often go unmentioned, and the return process requires an extra shipping fee.

62real score
4.7store star
302,061ratings
About the rating

A rating of 4.74 with a high text average of 4.31 and 75% five stars corresponds to real reviews that are largely positive and specific.

Strengths

What users love

  • Regular buyers build their entire wardrobe through ThredUp and recommend it to friends as a replacement for traditional stores.
Weak spots

What users hate

  • Condition descriptions are not detailed enough: stains and defects frequently go unmentioned and are not shown in photos.

Who it is for

Conscious shoppers who want to build a secondhand wardrobe without visiting a physical store.

Screenshots