Wayfair – Shop All Things Home
doubtful ratingWayfair is the largest online home goods store with a wide selection and decent delivery speed for large items, but product photos systematically differ from reality and returns for items that do not match their description have unexpectedly become paid.
52real score
4.9store star
2,530,215ratings
About the rating
A rating of 4.87 with a text average of 3.93 and 64% five stars shows a moderate gap. Five-star reviews are more substantive than average but a number of single-line entries like 'I love everything at Wayfair' lower trust.
Strengths
What users love
- Enormous selection of furniture and decor with free shipping and reasonably fast delivery of large orders.
Weak spots
What users hate
- Product photos often do not represent the actual item. Stitching
- Texture
- And color all differ
- And returning something that was the seller's mistake comes at the buyer's expense.
Who it is for
Furniture and home decor shoppers who read photo reviews carefully before ordering.
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