Wayfair – Shop All Things Home

52 of 100 · reviews
4.9of 5 · store
2,530,215ratings on the App Store
490reviews read

An editorial reading of the saved reviews

Wayfair is the largest online home goods store with a wide selection and decent delivery speed for large items, but product photos systematically differ from reality and returns for items that do not match their description have unexpectedly become paid.

Screenshots

What people use it for

Furniture and home decor shoppers who read photo reviews carefully before ordering.

What reviews praise

Enormous selection of furniture and decor with free shipping and reasonably fast delivery of large orders.

What reviews complain about

Product photos often do not represent the actual item.
Stitching, texture, and color all differ, and returning something that was the seller's mistake comes at the buyer's expense.

What users experience

1 excerpt from the breakdown. These are individual cases, not a verdict on all users.

I ordered a premium bathroom hardware set that contained seamless, sleek, modern towel bars in the high resolution product photos. The actual product has visible seams that ruin the aesthetic. Wayfair then has the audacity to charge for a return after misrepresenting the product.